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Hardware support
6-Hour Call-to-Repair
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4-Hour 24x7 Same Day
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4-Hour Same Business Day
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Software support
Microsoft®
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Linux
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HP ProLiant Essentials (HP SIM and RDP)
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VMware
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Integrated hardware and software support
Critical Service
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Proactive 24
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Support Plus
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Support Plus 24
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Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website
(http://www.hp.com/services/carepack).
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.
Space and airflow requirements
When deciding where to install a rack, observe proper space and airflow requirements to allow for servicing
and adequate airflow. For more information, see "Space and airflow requirements (on page 5)."
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION:
Do not permit optional equipment to impede airflow around the server or to increase the
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internal rack temperature beyond the maximum allowable limits.
Do not exceed the manufacturer's TMRA.
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Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
To reduce the risk of damage to the equipment when installing third-party options:
Cabling 29
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