Reset - HTC Butterfly 2 User Manual

152 Sync, backup, and reset
Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from
the HTC support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click

Reset

Restarting HTC Butterfly 2 (Soft reset)
If HTC Butterfly 2 is running slower than normal, is unresponsive, or has an app that is
not performing properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on. If you've set up
a lock screen, you need to unlock it.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
HTC Butterfly 2 not responding?
If HTC Butterfly 2 does not respond when you touch the screen or press the
buttons, you can still restart it.
Press and hold the POWER and VOLUME UP buttons for at least 10 seconds.
HTC Butterfly 2 then restarts.
Resetting HTC Butterfly 2 (Hard reset)
If HTC Butterfly 2 has a persistent problem that cannot be solved, you can perform a
factory reset (also called a hard reset or master reset). A factory reset reverts the
phone back to its initial state — the state before you turned on the phone for the first
time.
The following will be removed from the phone when you do a factory reset:
§ Your Google Account
§ All accounts you've added in Settings > Accounts & sync and the data
associated with these accounts
§ Personal data that you've created or synced to the phone such as your profile,
contacts, messages, email, calendar events, and more
in HTC Sync Manager, and then click Help.