Problems With The Scanner - Canon CanoScan FB630U Product Manual

Scanner is connected but the [Scanner not connected!] message is displayed (Macintosh)
Cause:
Solution:

Problems with the Scanner

Scanner not identified
Cause:
Solution:
Scanner will not operate when connected to a USB hub
Cause:
Solution:
Scanning unit locked
Unlock scanning unit by setting lock switch to unlocked position
Computer has not correctly recognized scanner
Use the following procedures to have the computer recognize the scanner
1. Click the Windows [Start] menu and select [Settings] and [Control Panel].
2. Look for an icon labeled [Scanners and Cameras]. Double-click it.
3. Confirm that "CanoScan FB630U/FB636U" appears in the list of installed
devices.
The computer will not detect the scanner correctly if the Scanners and Cameras
icon is missing or the respective "CanoScan FB630U/FB636U" item is missing from
the list. If either is missing, you must restart the installation from the beginning
(See Getting Started guide)
The scanner may not work when connected to a USB hub if there is a compatibility
problem between the computer and the hub or if the hub is subject to quality
problems
Connect via a recommended hub (See p. 18)
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