Troubleshooting; Installation Assistance; Standards And Listings; Return And Warranty Procedures - Joslyn JSP series Installation, Operation And Maintenance Manual

JoslyN JsP iNsTAllATioN, oPerATioN AND MAiNTeNANce MANuAl
® TM

Troubleshooting

Installation Assistance

Standards and Listings

Return and Warranty Procedures

tnbpowersolutions.com/joslynsurge
your JsP system does not require scheduled maintenance . The unit's heavy
duty construction is designed to provide years of uninterrupted service . The
unit contains no serviceable parts .
INDICATION
one or more phase protection status
indicating lights are off, service required
indicating light is on, or Form "c" alarm
contacts have changed state .
our staff is ready to support you and answer any questions .
Monday through Friday, 8:00 a.m. to 5:00 p.m. (eST) at 800.238.5000
or 804.236.3300 joslyn@tnbpowersolutions.com
JsP units are warranted for a period of 10 years from date of purchase .
in the event that any module or subassembly within the sPD fails to perform
as specified during the warranty period, call our Technical support at
800 .238 .5000 .
The following standards and listings apply to the JsP product line:
• listed by ul to ul 1449 3rd edition
(2009 revision) for Type 1 and
Type 2 sPD application, cul, and
ul 1283
• Meets requirements for ul 96A
• compliant to ieee c62 .41 .1-2002,
c62 .41 .2-2002 and c62 .45-2002
A return Material Authorization (rMA) number must be obtained from T&B
Power solutions customer service department before replacement products
can be shipped . Go to www .tnbpowersolutions .com/ct_rma_form to complete
an online return material authorization request form . We will immediately ship
a replacement for the defective parts free of charge (installation labor and
site preparation excluded) . return the defective parts to Joslyn within 30 days
of receiving the replacement . Failure to return the defective parts will result
in billing for the replacement parts . To help expedite the return procedures,
please have the following information at hand when you contact Joslyn:
INFORMATION
Model Number
serial Number
Date of Purchase
Description of Failure
Desired Action from Joslyn
PROCeDURe
Verify that the input power feeding the JsP
unit is energized using a voltage tester .
if power is present, contact factory for
assistance: 800 .238 .5000
• NFPA 70 [Nec], Article 285
• roHs compliant
• ce, iec 61643-11-2011
• eMc Directive 2004/108/ec
• low Voltage Directive 2006/95/ec
eXAMPLe
JsP120277/4803Gy
15478-0113-001
January 2, 2013
"service required" indicating light illuminated
replace
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