Other Information; Troubleshooting; Remote Control - Sony TRINITRON KV-29FS150 Service Manual

Other Information

Troubleshooting

If you have problems with your TV, try the suggestions below. If the problem persists,
see the information at the end of this section.
General
I want to reset the TV
to the factory
settings
The TV is dirty
There is a "Black
box"on the screen
I forgot the Parental
Control password

Remote Control

I cannot operate the
remote control
I cannot change
channels with the
remote control
I lost the remote
control.
Picture
No picture, no
sound
Poor or no picture,
good sound
Poor color or
sharpness of the
picture
No color
❏
Turn on the TV. While holding down the
press the POWER button on the front panel of the TV (the TV will turn off).
Release the button. Turn on the television.
❏
Clean the TV with a soft dry cloth. Never use strong solvents such as alcohol
or benzene, which might damage the finish of the cabinet.
❏
You have selected a text option in the Setup Menu (page 14) and no text is
available. To turn off this feature, set the Closed Captions (CC) option to Off.
If you wish to see subtitles, select CC1-4 instead of Text1-4.
❏
Enter the following master access code: 4357. After using the master
password, you must create a new access code. You cannot use the master to
unlock currently blocked channels.
❏
Check the orientation of the batteries.
❏
The batteries may be weak. Replace them (page 1).
❏
Move the TV three to four feet away from fluorescent light.
❏
Make sure you have not inadvertently switched your TV from the channel 3
or 4 setting if you are using another device to change channels.
❏
You can use the buttons on the front panel to access the menus (page 1).
Contact your local Sony authorized dealer to request a replacement.
❏
Make sure the power cord is pluged in.
❏
If a red light flashes on the front of your TV for more than a few minutes,
disconnect and reconnect the power cord. If the problem continues
contact your local service center.
❏
Verify the TV/VIDEO setting: when watching TV, set it to TV; when you
watch video, select Video 1, 2 or 3 (page 2).
❏
Try another channel to make sure there is no problem with the signal.
❏
Adjust the Contrast in the Picture Menu (page 10).
❏
Adjust the Brightness in the Picture Menu (page 10).
❏
Check the antenna and/or cable connections (page 4).
❏
Adjust the Color in the Picture Menu (page 10).
❏
Adjust the Sharpness in the Picture Menu (page 10).
❏
Make sure that "Intelligent Picture" is set to "Off" in Picture Menu
(page 10).
❏
Adjust the Color in the Picture Menu (page 10).
button on the remote control,
15