Rocstor ROCSAFE MX User Manual
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Rocstor ROCSAFE MX User Manual

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ROCSECURE – Rocsafe MX User Manual
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ROCSAFE MX
User Manual

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  • Page 1 ROCSECURE – Rocsafe MX User Manual store your future ROCSAFE MX User Manual...

  • Page 2: Table Of Contents

    ROCSECURE – Rocsafe MX User Manual TEMPRORY TABLE OF CONTENTS About this Guide ................Introduction ..................2.1. About ROCSAFE MX 2.2. ROCSAFE MX Connection Ports 2.3. Checklist 2.4. Specifications Installation ..................Installing a hard drive Connecting ROCSAFE MX to a computer...
  • Page 3 • data on the device. Please view complete Limited Warranty Information in this manual or on the Rocstor website (www.rocstor.com) for further details. Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10% lower than stated under different Operating Systems and formatting.
  • Page 4 ROCSECURE – Rocsafe MX User Manual • Do not spill any liquid or insert any object into the device. • Do not attempt to disassemble and service the Rocsafe drive during the warranty period. • Please read the Safety Notices and Limited Warranty information in this Manual and on...
  • Page 5 ROCSECURE – Rocsafe MX User Manual AMENDMENT RECORD AMDT NO. AFFECTED PAGE(S) ECN/DCR NO. EFFECTIVE DATE...
  • Page 6 ROCSECURE – Rocsafe MX User Manual...

  • Page 7: About This Guide

    ROCSECURE – Rocsafe MX User Manual 1. About this Guide This guide is designed to provide step-by-step instructions for installation of Rocsecure Rocsafe MX and as a reference for its operation and usage. PLEASE READ AND FOLLOW THE INSTRUCTIONS PROVIDED IN THIS GUIDE CAREFULLY AND THOROUGHLY.

  • Page 8: Introduction

    2.0 and FireWire 400/800 in a compact form factor, and be assured that your data is safe from prying eyes. Rocsafe MX is a secure portable hard drive enclosure consisting of a 2.5” SATA hard drive enclosure and a hardware-based encryption module that performs full disk encryption, i.e. it encrypts every byte and every sector of data that is written into the hard drive.

  • Page 9: Rocsafe Mx Connection Ports

    ROCSECURE – Rocsafe MX User Manual 2.2. Rocsafe MX Connection Ports DC Power Mini-USB FireWire Jack receptacle 400/800 9pin...

  • Page 10: Checklist

    ROCSECURE – Rocsafe MX User Manual 2.3. Checklist The following items are included with Rocsafe MX. If you discover any missing items, please contact your distributor/retailer. 1 x Rocsafe MX Encrypted external hard drive • 1 x USB Y cable •...

  • Page 11: Installation

    ROCSECURE – Rocsafe MX User Manual 3. Installation To use Rocsafe MX, simply remove the bottom cover and install your 2.5” SATA hard drive by connecting it to the 22pin SATA connector within. Detailed step-by-step instructions are provided in this section.

  • Page 12: Connecting Rocsafe Mx To A Computer

    ROCSECURE – Rocsafe MX User Manual Connecting Rocsafe MX to a computer Once your hard drive is installed in Rocsafe MX, you are ready to use it with your computer. To do so, follow these easy steps: 1. Insert the USB or Firewire 400/800 connector to your computer’s corresponding port.
  • Page 13 • Rocsafe MX requires 2 full power USB ports. Connecting to a non-USB compliant port may cause operation damage or failure. • To achieve USB 2.0 speeds, always connect Rocsafe MX to a USB 2.0 Hi- Speed port. Notes on using FireWire port: •...

  • Page 14: Using The Built-In Keypad

    ROCSECURE – Rocsafe MX User Manual Using the built-in keypad The built-in keypad allows you to enter/change your PIN (refer to Section 0 on Authentication and Section 7 on changing PIN). It works on the principle of capacitive sensing to provide a better user experience and can detect the presence of a touch on the button.

  • Page 15: Using An Ac Power Adapter

    Using an AC Power Adapter Rocsafe MX is designed to be powered by the USB bus. However, due to variances of your PC’s hardware, the host USB power supply may be inadequate at times. In this case, an extra AC power adapter is needed.

  • Page 16: Authentication

    To begin authentication, simply insert the smart card with the contacts facing down. You may insert the card before or after connecting Rocsafe MX to your computer. Once a valid card is inserted, the Status LED will blink once. If an invalid card is inserted, the Error LED will light up.

  • Page 17: Setting Up The Drive

    5 Setting up the drive After you have successfully authenticated yourself to Rocsafe MX, drive access will be granted. The connected drive will then present itself to the operating system as a removable drive. Please wait for a few seconds for this process to fully complete.

  • Page 18: Setting Up A New Drive

    Operating System. • Rocsafe MX provides data-at-rest protection. After successful authentication, data in the drive can be access as per normal usage. For maximum security, do not leave Rocsafe MX connected in authenticated mode while you are away from your computer.

  • Page 19: Disconnecting Rocsafe Mx

    CAUTION: To prevent data loss, ensure that all active applications are closed before shutting down Rocsafe MX. To disconnect Rocsafe MX, follow your operating system’s proper device removal process. Windows XP 1. Double click on the Safely Remove Hardware Icon in your system tray.

  • Page 20: Smart Card Security Features

    6. Enter the new confirmed 8-digit PIN and press Enter. Upon a successful PIN change, Rocsafe MX will proceed to connect the drive. At the same time, the Status LED will blink three times and there will be two ‘beep’ sounds upon a successful PIN change. If not, the Error LED will blink continuously.

  • Page 21: Administrative Mode

    The Admin PIN provides a layer of protection around your Rocsafe MX unit to deter others from unauthorized usage of your Rocsafe MX. It is recommended that you change the default factory Admin PIN to another one that only you know. To change your Admin PIN, follow these steps: 1.

  • Page 22: Helpful Information

    8 Helpful Information Partitioning and formatting your hard drive In order to use a new hard drive with Rocsafe MX, you will have to partition and format the drive. Follow these steps to do so: CAUTION: Performing partition and format operations will erase all data in the drive.

  • Page 23: Care And Handling

    Do not move or disconnect this device from your computer while it is reading or writing data. This may cause • damage to Rocsafe MX and it is possible that the data that is read from or written to the device becomes corrupted.

  • Page 24: Frequently Asked Questions

    How easy it is to use Rocsafe MX? It is very simple and straightforward. After installing the hard drive into Rocsafe MX, it is as simply as connecting Rocsafe MX to your computer, inserting your smart card and entering a PIN. No software installation is required at all.
  • Page 25 Simply install your drive in another Rocsafe MX of the same encryption key length, initialize your card(s), and you may use the new Rocsafe MX as per normal.
  • Page 26 As long as your choice of operating system supports the USB Mass Storage class specification and/or FireWire 400/800 specification, you may use Rocsafe MX Mobile with it. Rocsafe MX Mobile has been tested under Windows XP, 2000, Mac OS and Linux.
  • Page 27 ROCSECURE – Rocsafe MX User Manual What happens if I lose my smart card? The smart cards included contain the encryption key of the installed drive. The key is protected by your PIN, and hence it is inherently secure as long as your PIN is not compromised. If you lose your 1...

  • Page 28: Troubleshooting

    11 Troubleshooting In the event that your Rocsafe MX does not function properly, please refer to the following checklist to find out what the problem is. If further technical support is required, please contact your Rocsafe MX Mobile reseller or...
  • Page 29 Ensure that the ROCSAFE MX is plugged into a USB Is your Rocsafe MX connected to a USB port? port directly rather than an extension cable or hub.
  • Page 30 ROCSECURE – Rocsafe MX User Manual Temp Rocsafe...
  • Page 31 ROCSECURE – Rocsafe MX User Manual GENERAL Introduction Choose Rocstor drives and store your future. Box Contents • External hard disk drive • USB cable • 9-pin to 9-pin FireWire 800 (1394b) cable • Installation user Guide • Carrying case...

  • Page 32: Minimum System Requirements

    * Many computers do not come with factory installed FireWire 800 or eSATA ports. Therefore, you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports. Rocstor offers a variety of accessories to work with PC Windows or Mac based Computers. Please visit us at www.ROCSTOR.com...
  • Page 33 ROCSECURE – Rocsafe MX User Manual Cable Types FireWire 400 (IEEE 1394a) 6-Pin FireWire 400 connector FireWire 400 can transfer data between devices at 400 Mbits/sec • FireWire 800 (IEEE 1394b) 9-Pin FireWire 800 connector FireWire 400 can transfer data between devices at 800 Mbits/sec •...
  • Page 34 ROCSECURE – Rocsafe MX User Manual INSTALLING YOUR DRIVE Rocsafe MX as a bootable device Disconnecting Your Drive Reformatting Your Drive Reformatting via PC (Window based computers) Reformatting via Mac Important Note How to Daisy-Chain through FireWire ports to your Rocsafe Drive at one time...
  • Page 35 ROCSECURE – Rocsafe MX User Manual PARTITIONING AND FORMATTING THE ROCSAFE DRIVE ON A MAC OS WARNING: Formatting and Partitioning the Rocsafe Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 36 ROCSECURE – Rocsafe MX User Manual PARTITIONING AND FORMATTING THE ROCSAFE DRIVE ON WINDOWS 2000, XP AND VISTA WARNING: Formatting and Partitioning the Rocsafe Drive will destroy all of its data. To protect your data, back it up before formatting or partitioning this device.
  • Page 37 ROCSECURE – Rocsafe MX User Manual Troubleshooting Troubleshooting for MACINTOSH computers Troubleshooting for PC WINDOWS based computers...
  • Page 38 ROCSECURE – Rocsafe MX User Manual Rocsafe Unique Features...
  • Page 39 ROCSECURE – Rocsafe MX User Manual Specifications Dimensions: • Weight: • Transfer rates •...
  • Page 40 ROCSECURE – Rocsafe MX User Manual Introductions: Interfaces (ports) and Cables FireWire is Apple Inc.’s brand name for the IEEE 1394 interface (although the 1394 standard also defines a backplane interface). FireWire is also known as i.LINK (Sony’s name) and DV (Panasonic’s name, not to be confused with DV camcorder tapes).
  • Page 41 ROCSECURE – Rocsafe MX User Manual FireWire 800 (IEEE 1394b) 9-pin FireWire 800/3200 (IEEE 1394b) connector was introduced commercially by Apple in 2003. This newer 1394 specification (1394b) and corresponding products allow a transfer rate of 786.432 Mbits/sec full-duplex via a new encoding scheme termed beta mode.
  • Page 42 For many of those devices USB has become the standard connection method. USB supports three data transfer rates: USB 2.0: A Hi-Speed rate of 480 Mbits/s (60 MB/s). All Rocstor devices are integrated with • USB 2.0, Hi-Speed.
  • Page 43 ROCSECURE – Rocsafe MX User Manual Serial Advanced Technology Attachment (SATA) is a computer bus primarily designed for transfer of data between a computer and storage devices (like hard disk drives or optical drives). The main benefits are faster transfers, ability to remove or add devices while operating (hot- swapping), thinner cables that let air cooling work more efficiently, and more reliable operation with tighter data integrity checks than the older Parallel ATA interface.
  • Page 44 ROCSECURE – Rocsafe MX User Manual Compassion Chart: Transfer Bandwidth Speed Power (Mbits/s) (Mbits/s) Max. Cable Length Feet (meters) Provided Device per channel 3000 26 Ft (8 m) eSATA 3000 6.5 Ft (2 m) 1 (15 W/ port multiplier) SATA 300 3000 3.3 Ft (1 m)
  • Page 45 ROCSECURE – Rocsafe MX User Manual Introductions: Formatting File Allocation Table (FAT) FAT is a file system developed by Microsoft for MS-DOS and is the primary file system for consumer versions of Microsoft Windows. The FAT file system is relatively uncomplicated and is supported by virtually all existing operating systems for personal computers.
  • Page 46 ROCSECURE – Rocsafe MX User Manual HFS Plus or HFS+ This is a file system developed by Apple Inc. to replace their Hierarchical File System (HFS) as the primary file system used in Macintosh computers (or other systems running Mac OS). It is also one of the formats used by the iPod digital music player.

  • Page 47: Limited Warranty

    Rocstor. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware performance.
  • Page 48 Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
  • Page 49 PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM.

  • Page 50: Technical Support

    Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.
  • Page 51 This product is (may also be) integrated with SATA hard drives from the following manufactures: Seagate, Samsung, Western Digital, Hitachi, Toshiba, Fujitsu … All other names are trademarks of their respective companies. Rocstor wishes to acknowledge the use of tables, charts, graphs and texts from the Wikipedia website. © 2000 - 2008 Copyrights ©...
  • Page 52 Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners All Channel National and International Resellers, VARs, Consultants … contact Rocstor Channel Sales: In U.S., call: 888.877.7716 Out of USA call +1.818.449.2000 Email: reseller_info@Rocstor.com...

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