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Sending and Receiving Faxes
The fax feature allows you to send and receive faxes using your Orbitel Digital
Phone-enabled MTA. Simply connect a fax machine to any activated port on the
MTA, and dial as you would when making Orbitel Digital Phone calls (see the
Placing Calls section on page 5 for instructions).
Bandwidth Requirements
► Faxing requires 70k bandwidth for sending and up to 90k bandwidth for
receiving.
► When fax and voice are used simultaneously on both MTA ports, the
bandwidth requirement increases to between 100k and 170k.
► Orbitel Digital Phone Service provides adequate bandwidth to allow
simultaneous voice and fax capability.
Managing Your Account at the Orbitel Account
Center Web Site
Orbitel Digital Phone offers powerful online tools for managing your account using
the Orbitel Account Center Web Site, including call history, personal profile,
listening to VoiceMails, managing calling features, and more!
You can manage your account by logging into the Orbitel Account
Center Web Site at:
A link to the Orbitel Account Center Web Site can also be found at:
www.Orbitelcom.com
To log in, enter your Orbitel Digital Phone number and PIN. Please include a "1"
before your number. For example, if your Orbitel Digital Phone number is 222-
333-4444, enter 12223334444.
Customer Support
There are several ways that you can contact Orbitel Digital Phone Customer
Support for billing or technical support questions.
► Via Email: sales@orbitelcom.com.
► Via Orbitel Digital Phone Phone: From your Orbitel Digital Phone-
connected telephone, dial 611 to be connected to Orbitel Customer
Service or dial 811 to be connected to Orbitel Technical Service.
► Via Regular Touch-Tone Phone (within the U.S.): Call toll-free at 1-
877-274-5269 for Orbitel Customer Service or toll-free at 877-235-3859
for Orbitel Technical Service.
www.Orbitel.myaccountcenter.net
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