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Orbitel Digital Phone Getting Started Manual

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Orbitel Digital Phone
Getting Started Guide

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Summary of Contents for Orbitel Digital Phone

  • Page 1 Orbitel Digital Phone Getting Started Guide...
  • Page 2 911 operator in case of an emergency. manufacturer, distributor Orbitel Communications, LLC shall not be liable for, and expressly disclaim, any direct or indirect damages, claims, losses, expenses, liabilities, actions, risks, or harms arising out of or related to the services provided through this equipment, including without limitation, emergency 911 or E911 services.
  • Page 3 My Orbitel Digital Phone Account Information Fill in the form(s) below to keep a record of your Orbitel Digital Phone account information. Orbitel Digital Phone Line 1 Information Orbitel Digital Phone Number: PIN #: Virtual Phone Number(s): Orbitel Digital Phone Line 2 Information...

  • Page 4: Table Of Contents

    ROM ANY OUCH HONE Sending and Receiving Faxes ............... 8 Bandwidth Requirements ................8 Managing Your Account at the Orbitel Phone Account Center ..8 Customer Support .................. 8 Troubleshooting..................9 FAQs ...................... 11 Orbitel Digital Phone Calling Features ..........12...

  • Page 5: Introduction

    Introduction Orbitel Digital Phone allows you to use your existing phone and broadband Internet connection to receive calls and make local, long distance, and international calls – all at incredibly low rates. Instead of relying on the traditional telephone network, Orbitel Digital Phone securely transmits phone calls over the Internet, at rates much lower than traditional phone companies can offer.

  • Page 6: Becoming Familiar With The Mta Back Panel

    Installing the InnoMedia MTA 3328-2R (continued) Becoming Familiar with the MTA Back Panel The back panel of the MTA device contains the input/output ports. Use this diagram as a reference when setting up your MTA. PHONE 2 RSTR PHONE 1 Figure 1: The MTA Back Panel ►...
  • Page 7 Installing the InnoMedia MTA 3328-2R (continued) Connecting the MTA (continued) Using the standard Ethernet network cable (RJ-45) included with the MTA device, connect the LAN port on the back of the MTA to your PC’s Ethernet port. Using the standard telephone wire (RJ-11) included with the device, connect the Phone 1 port on the back of the device to your telephone.

  • Page 8: Mta Led Status Indicators

    MTA LED Status Indicators Determine the status of your MTA device by noting the LED behavior. MTA LED STATUS INDICATORS Light Status MTA Status Steady The device power is on. The device power is off. Blinking slow The device failed to download a configuration (3 seconds on, file or to register with the SIP server.

  • Page 9: Placing Calls

    U.S. D ALLING WITHIN SING A Dial a local number that is in the same area code as your Primary Orbitel Digital Phone number using 7-digit dialing. Dial the local 7-digit phone number. For example, if your Primary Orbitel Digital Phone number has a 201 area code and the local phone number you would like to call is 201-555-9999, dial 5559999.

  • Page 10: Using Voicemail

    Using VoiceMail Recording a Personal Greeting Pick up your Orbitel Digital Phone connected telephone and press 123# on the telephone keypad. You will be connected to the VoiceMail system. Press 2 to administer your mailbox. Press 1 to administer your personal greeting.

  • Page 11: Remotely From Any Touch -Tone Phone

    OUCH HONE Using any regular touch-tone telephone, pick up the telephone handset and dial your Orbitel Digital Phone number. Press star (*) during your outgoing message. Enter your PIN number when prompted. Your PIN number is noted in the front of this book. You can also access your PIN number on the Web through the Orbitel Account Center Web Site or by contacting an Orbitel Customer Service or Technical Service Representative.

  • Page 12: Sending And Receiving Faxes

    A link to the Orbitel Account Center Web Site can also be found at: www.Orbitelcom.com To log in, enter your Orbitel Digital Phone number and PIN. Please include a “1” before your number. For example, if your Orbitel Digital Phone number is 222- 333-4444, enter 12223334444.

  • Page 13: Troubleshooting

    ***1 on the keypad. If it announces “0.0.0.0” as the IP address, the device did not get an IP address. Contact Orbitel Technical Support. ► Verify that your broadband connection is functioning properly by attempting to connect to a Web site from a PC on the same network.
  • Page 14 Troubleshooting (continued) TROUBLESHOOTING Symptom: I hear a fast busy signal when I try to make a call. Corrective Action: ► Make sure you are dialing according to the Dial Plan Country assigned to your account. (The Dial Plan Country was assigned when the account was created.) For example, if your Dial Plan Country is the U.S., you should dial in the U.S.

  • Page 15: Faqs

    PC. USE A CORDLESS PHONE Yes. Any standard phone will work with Orbitel Digital Phone. Feel free to plug in your cordless phone and walk around your house while you talk.

  • Page 16: Orbitel Digital Phone Calling Features

    Orbitel Digital Phone Calling Features For a complete list of features and codes, refer to the Orbitel Digital Phone User’s Guide. ORBITEL DIGITAL PHONE CALLING FEATURES Feature Description Press the Flash button (or the hook) during a call. Once you hear the dial tone, dial the second party.
  • Page 17 Orbitel Digital Phone Calling Features (continued) ORBITEL DIGITAL PHONE CALLING FEATURE DIAL CODES (continued) Feature Action Dial Code Send incoming calls when your line is busy to a pre-defined destination #. Send incoming calls when your line is busy *68123 Call Forwarding to VoiceMail.

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