Customer Service
For SoftBank handset or service information, call General Information. For repairs, call Customer Assistance.
SoftBank Mobile Customer Center
From a SoftBank handset, dial toll free at 157
for General Information or 113 for Customer Assistance
Call these numbers toll free from landlines.
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo,
Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano,
Toyama, Ishikawa, Fukui
Aichi, Gifu, Mie, Shizuoka
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime,
Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
Subscription Area
SoftBank Mobile Global Call Center
From outside Japan, dial +81-3-5351-3491
(International charges apply.)
Service Center
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
General Information
Customer Assistance
Customer Service
Phone Number
0088-240-157
0088-240-113
0088-241-157
0088-241-113
0088-242-157
0088-242-113
0088-250-157
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0088-250-113
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