PhatNoise PhatBox User Manual page 54

WMA files are not playing in
the PhatBox
PhatNoise Music Manager
software errors containing a
"Codebase" message.
Or
The PhatNoise Music Manager
playlists are missing or not
working properly.
When transferring files to the
DMS a message appears "Long
Filenames not supported"
When a DMS cartridge is
inserted into the USB cradle,
neither the green nor the red
light turn on.
USB cradle is not recognized
properly.
Voice prompts are missing in
the car
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PhatNoise Car Audio System User Manual
3102-MAN Copyright 2003 PhatNoise Inc.
can skip due to increased seek times.
Defragment the cartridge for best
performance.
Some software such as Windows Media Player
features copy protection in their WMA encoding
tools. This prevents the tracks from playing on any
device other than your computer. Disable any
"Copy protect music" checkbox when encoding
music (consult your software's manual for more
information).
The PhatNoise Music Manager database files have
been corrupted.
To fix the database:
- Close the PhatNoise Music Manager software.
- Run the Database Doctor in the PhatNoise
Music Manager folder on the Start Menu.
If this does not fix the problem, delete the folder
"Data" in the PhatNoise Music Manager installation
directory (usually C:\Program Files\PhatNoise Music
Manager). Please note that this will erase the
entire user's database and playlist files. All the
songs will need to be reloaded and the playlists will
need to be redefined.
The DMS has been mounted incorrectly, or
improperly formatted. Cancel the current copy
operation, eject the cartridge, close the PhatNoise
Music Manager, restart the PhatNoise Music
Manager, and try the operation again.
The external AC/DC power adapter is not
connected. Make the connection is firmly
connected.
Or,
The DMS cartridge is not inserted all the way.
Apply gentle pressure with your hand to the top of
the DMS cartridge to see if this makes the lights
come on. If the lights go off right away after you
remove your hand, the lever switch inside the USB
cradle may be out of alignment. In this case,
contact the customer service listed in Appendix E.
- Make sure the computer is running Windows 98,
Windows ME, Windows 2000, or Windows XP.
WinNT 4.0 and Windows 95 do not have
proper USB support.
- The USB interface has been disabled in the system
settings or in the motherboard BIOS.
Check your voice prompt settings:
1. Insert the DMS.
2. Open the Device view and select the DMS.