Linksys SPA941 Getting Started Manual

Linksys SPA941 Getting Started Manual

Voiceline
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Summary of Contents for Linksys SPA941

  • Page 3 IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services provided through this equipment are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service (“POTS”) and are not meant to provide Automatic Number Identification or Automatic Location Information capabilities associated with emergency...
  • Page 4 My VoiceLine Account Information Fill in the form(s) below to keep a record of your VoiceLine account information. VoiceLine Line 1 Information VoiceLine Phone Number: Account Number: PIN: VoiceMail Access Number:...
  • Page 5: Table Of Contents

    Table of Contents Introduction..................... 1 Package Contents .................. 1 Becoming Familiar with the Linksys SPA941 Connections....2 Linksys SPA941 Front Panel Features and Buttons ........3 Linksys SPA941 LED Status Indicators ............4 Installing the SPA941 ................4 Placing Calls ................... 5 Understanding Local Dial Plans...............
  • Page 7: Introduction

    This guide will walk you through the set-up process and explain everything you need to know to begin using the VoiceLine service. Package Contents ► 1 Linksys SPA941 IP Phone ► 1 Phone base station ► 1 Phone hand set ►...
  • Page 8: Becoming Familiar With The Linksys Spa941 Connections

    Becoming Familiar with the Linksys SPA941 Connections The underside of the phone contains the input/output ports. Use this diagram as a reference when setting up your phone. 5V DC Handset Figure 1: Linksys SPA941 Connections ► 5V DC (Power) – connects to a wall outlet with the supplied 5-Volt D/C power adapter.
  • Page 9: Linksys Spa941 Front Panel Features And Buttons

    Linksys SPA941 Front Panel Features and Buttons The following illustration and table describe the various features of the SPA941’s front panel and LCD display. Linksys SPA941 Front Panel Features Allows you to navigate through the features displayed on the Navigation...
  • Page 10: Linksys Spa941 Led Status Indicators

    Connect the D/C power adapter (included with the device) to the 5V DC port on the back of the SPA941, and then plug in the power cord. There will be a short wait for the device to initialize.
  • Page 11: Placing Calls

    Placing Calls Once the phone is set up and you have dial tone, you will be able to place and receive calls. NOTE: If you have set up your phone, but you do not hear a dial tone, please refer to the Troubleshooting section of this guide. Understanding Local Dial Plans Each VoiceLine account is assigned a Dial Plan.
  • Page 12 If you are unable to make calls, please refer to the Troubleshooting section in this guide.
  • Page 13: Using Voicemail

    Using VoiceMail Recording a Personal Greeting Pick up your VoiceLine-connected telephone or activate the speaker phone by pressing an individual line key or the speaker phone button Press the voicemail button ( You will be connected to the VoiceMail system. Press 2 to administer your mailbox.
  • Page 14: Remotely From Any Touch -Tone Phone

    Using VoiceMail (continued) Listening to VoiceMail Messages (continued) EMOTELY ROM ANY OUCH HONE There are two ways to access your VoiceMail messages from a regular touch-tone telephone: Dial your VoiceLine phone number using a regular touch-tone phone, and press the star (*) key during the greeting. Dial the appropriate access number for your location, and follow the instructions below.
  • Page 15: Managing Your Account At The Voiceline Account Center

    Managing Your Account at the VoiceLine Account Center VoiceLine offers powerful online tools for managing your account using the VoiceLine Account Center, including call history, personal profile, listening to Voicemails, managing calling features, and more! If you purchased VoiceLine through a local distributor, you can manage your account by logging into the VoiceLine Account Center Web site at http://www.myaccountcenter.net/ If you purchased VoiceLine online, you may login to your account from...
  • Page 16: Troubleshooting

    Troubleshooting TROUBLESHOOTING Symptom: There is no dial tone. Corrective Action: If it has been over 15 minutes since you set up the phone and you still do not hear a dial tone: ► Verify that the device obtained an IP address by pressing the Setup ( ) button.
  • Page 17: Faqs

    Internet then you do not have broadband. A broadband Internet connection is required to use the VoiceLine service. NEED A BROADBAND ROUTER Yes. The Linksys SPA941 does not have a built-in router and needs to be connected to a router. TAKE OICE...
  • Page 18 SPA941? MAKE CONFERENCE CALLS WITH THE Yes, when you dial and connect to the first party, the conf softkey appears on the LCD display. Press the conf softkey and dial the second party’s phone number. Once you connect to the second party the conf softkey is displayed again.
  • Page 19: Voiceline Calling Features

    VoiceLine Calling Features For a complete list of features and codes, refer to the VoiceLine User’s Guide. VOICELINE CALLING FEATURES Feature Description When you dial and connect to the first party, the conf softkey appears on the LCD display. Press the conf softkey and dial the second party’s phone number.
  • Page 20 VoiceLine Calling Features (continued) VOICELINE CALLING FEATURE DIAL CODES (continued) Feature Action Dial Code Send incoming calls when your line is busy to a pre-defined destination #. Send incoming calls when your line is busy *68123 Call Forwarding to VoiceMail. (Busy) Send incoming calls when your line is busy *68 [phone num]...

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