SPECIFICATIONS A. SPECIFICATION TABLE SPECIFICATIONS (Models ATI50, ATI66 and ATI80) Power supply 220-240V AC Single Phase Frequency 60Hz Electric outlet rating Heat pump output (ambient temp 68F) 2.75kW Primary electric heater output Back-up electric heater output Maximum water temperature 135F...
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SPECIFICATIONS C. MAIN WIRING PORT (CONT.) When the main port is wired and power supply turned on, the electronic control panel is activated. A second wiring port is located next to the main wiring port and is labeled ‘Back up heater’. Under normal operation, only the main wiring port must be wired and the Back-up heater wiring port must remain un-wired.
SPECIFICATIONS G. TANK CROSS-SECTIONAL VIEW Fig. 4 1 Hot Water Outlet 2 Anode Rod 3 Cold Water Inlet 4 Drain 5 Upper Water Temp Sensor (T1) 6 Primary Electric Heater 7 Lower Water Temp Sensor (T2) 8 Back-Up Electric Heater 9 Insulation 10 Condenser Coils...
CONTROLS AND OPERATING LOGIC A. TEMPERATURE AND PRESSURE SENSORS The following sensors are inbuilt in the unit: Temperature sensor type Terminology How to check? 1. Water temperature (upper) A0/T1 Press 'Up' arrow key 2. Water temperature (lower) A1/T2 Default display 3.
CONTROLS AND OPERATING LOGIC B. PCBA / CONTROL PARAMETERS Code Function Range Factory setting Water set temperature 90-135 F Heat pump kick-in differential* 1-54 F Max ambient temp for heat pump operation 42-130 F Min ambient temp for heat pump operation 0-40 F Heat pump re-start ambient temp differential** 1-20 F T1/T2 adjustment...
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CONTROLS AND OPERATING LOGIC C. HOW CAN I ACCESS AND CHANGE THE CONTROL PARAMETERS? You may check or change the current value of a parameter by following these steps: 1. Keep the ‘Mode’ button pressed till F11 displays on the screen 2.
CONTROLS AND OPERATING LOGIC E. MODES AND OPERATING CRITERIA Users can choose to operate the unit in one of the following modes: AUTO MODE (Default) Operates heat pump AND primary electric heater Heat pump ON if T2<=F11-F12 Heat pump OFF when T2=F11 Electric heater ON if T1<=F11-F12-10 Electric heater OFF when T1=F11 ECON MODE...
AIRFLOW: DUCTING & FAN SPEED A. DUCTING EXHAUST AIR Can I duct the exhaust air from the unit? What are the benefits of ducting the exhaust air? The unit has an exhaust air outlet that can be connected to a 6-inch duct. The cool exhaust air, a free by-product of heat pump operation, can be ducted to any part of the home.
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For duct lengths longer than 10 feet, rigid ducting is recommended. C. DUCTING INTAKE AIR The AirTap Hybrid water heater is also available in a double vent version. The DV series can be ducted for both exhaust and intake air.
AIRFLOW: DUCTING & FAN SPEED D. DIMENSION, SPACE REQUIREMENT AND VENTILATION 1’ Fig. 8 Please check dimensions of the model you intend to install and ensure that the unit has a minimum of 1 feet of clearance from the top. If the unit is ducted to vent the exhaust air, ensure that sufficient clearance is available. Ensure that air intake to the unit is not blocked or obstructed.
MAINTENANCE WARNING: RISK OF ELECTRIC SHOCK MAKE SURE THE UNIT IS COMPLETELY SHUT OFF AND UNPLUGGED FROM POWER SOURCE. A. T&P / RELIEF VALVE The relief valve is an important safety feature and must be checked at least once a year. You may lift the lever handle to release water from the unit and ensure that the valve is operating normally.
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MAINTENANCE E. CONDENSATE DRAIN TUBE The unit is equipped with two condensate water drains – a primary drain and an overflow drain. A monthly check is recommended to ensure that these drains are not blocked. Blockage at the primary condensate water will trigger an alarm and shut the heat pump off.
MAINTENANCE I. ACCESS TO CRITICAL PARTS Please follow the steps below to gain access to heat pump components (including filter), anode rod, temperature limiting reset button and electric heating elements (primary and back-up). Fig. 9 Slide the control panel upwards to expose control panel docking connector Remove connector and slide out the control panel completely Unfasten decorative panel screws (2 places) Unfasten metal bracket screws (2 places)
ALARMS AND ERROR CODES The unit will sound an alarm and display an error code in the event of a malfunction. If the unit is sound- ing an alarm, note the flashing error code and turn off the unit by pressing the ‘Off’ button. Contact support at AirGenerate before attempting to turn on the unit.
ALARMS AND ERROR CODES A7: Compressor discharge temperature (measured by sensor A3) over limit (limit set by parameter F58 – default setting 230’F). Check the following: 1. If the water set temp (F11) is above 125’F, reduce it to 125’F temporarily. 2.
FAQS A. PERFORMANCE / GENERAL How efficient is the unit? How does it compare to gas, electric or tankless water heaters? The Energy Factor rating on the unit is 2.35 (in Auto or hybrid mode). Electric, gas and tankless water heaters have an Energy Factor of less than 1.
FAQS A. PERFORMANCE / GENERAL (CONT.) What are the benefits of ducting the exhaust air? Can I duct the exhaust air to any part of the home? Is there a restriction on the duct length? The cool exhaust air from the unit maybe ducted to supplement home cooling in warmer months. You may duct the exhaust air to any part of the home.
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FAQS B. TROUBLESHOOTING I am running out of hot water. How can I increase hot water recovery? Increase the set temperature, make sure it is in Auto Mode, and change the kick-in differential to a lower number. How can I check if the heat pump is running? When the heat pump is running, the HTG icon will be lighted on the display panel.
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FAQS B. TROUBLESHOOTING (CONT.) How can I change the primary electric element? See appendix E How can I change a temperature sensor? See appendix F What are the available parts? See appendix G...
CAUTION: Procedure must be carried out in an open or vented space, with unobstructed air flow. Ensure there are no flammable objects in the vicinity. Refrigerant must not be inhaled. Remove AirTap case. (Section A: Access To Critical Parts, Fig. 1) Locate refrigerant return line in the system. (Please refer to Fig. 2) Install a Schrader valve, size 3/8”, to the return line.
APPENDIX B: CONTROL PANEL REPLACING PCB / CONTROL PANEL The AirTap water heater has an advance PCB to control it’s operations. Please follow the instruction to replace the PCB. Safety Information Please read this section carefully to prevent accidents or injuries. All the warning and safety procedures written in AirTap’s main installation guide applies here.
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APPENDIX B: CONTROL PANEL Unfasten protective cover screws. Unfasten PCB screws. Replace defective PCB with new PCB . Screw all screws back , connect the panel docking connector, and slick the display panel back into its place.
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APPENDIX C: FAN ACCESSING THE FAN Please follow the steps below to gain access to heat pump components (including filter), anode rod, temperature limiting reset button and electric heating elements (primary and back-up). Slide the control panel upwards to expose control panel docking connector Remove connector and slide out the control panel completely Unfasten decorative panel screws (2 places) Unfasten metal bracket screws (2 places)
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APPENDIX D: BACK-UP HEATER CHANGING THE BACK-UP HEATER 1. Remove the power source from the primary heater wiring port. Remove plate cover and connect the power source to the back-up heater wiring port.
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APPENDIX E: ELEMENT A. ACCESSING THE ELEMENT 1. Slide the control panel upwards to expose control panel docking connector 2. Remove connector and slide out the control panel completely 3. Unfasten decorative panel screw 4. Unfasten protective cover B. REMOVING DEFECTIVE ELEMENT 1.
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APPENDIX F: TEMPERATURE SENSOR CHANGING TEMPERATURE SENSOR To change the temperature sensor, the motherboard will need to be replace. Please follow the circuit diagram and re- place all connections in the wiring scheme.
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APPENDIX F: PARTS AVAILABLE PARTS Part Number 100434 T&P relief valve 100599 Drain valve 100891 Filter 100673 Control panel display 100631 Mother board fuse 100880 Mother board 100890 4-way reversing valve 100350 Thermal expansion valve 100016 Evaporator 100424 11. Anode rod 100379 12.
CONTACT CUSTOMER SUPPORT Please contact AirGenerate™ Support Department for any technical assistance or questions. Register your unit at: www.airgenerate.com AirGenerate™ 8500 Commerce Park Dr. Suite 105 Houston, TX 77036 Phone: 1(713) 574-6729 Fax: 1(281) 520-3987 Email: support@airgenerate.com, for support or to query about a new purchase. www.airgenerate.com...
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