Related Manuals for Unimark XP
Summary of Contents for Unimark XP
- Page 1 © 2004 Unimark Products, LLC. P/N: 71U-1429-100K, REV C Installation and Operator’s Manual www.unimark.com Unimark Service #: 800-255-6356...
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Page 2: Table Of Contents
Table Of Contents Introduction ------------------------------------------------------------------------------------------- Page 4 Items Included ---------------------------------------------------------------------------------------- Page 5 Product Specifications ------------------------------------------------------------------------------- Page 5 Installation --------------------------------------------------------------------------------------------- Page 6 Unpacking Location and Set-up Plugging into the Unit Host Interface Specifications ----------------------------------------------------------------------- Page 8 Hardware Interface Data Structure ASCII Control Character List --------------------------------------------------------------------- Page 8 Front Panel --------------------------------------------------------------------------------------------- Page 9... - Page 3 This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Unimark could void the operator’s authority to operate the equipment under these conditions and rules. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
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Page 4: Introduction
Introduction: The XP is a state-of-the-art Airline Ticket and Boarding (ATB) pass printer (hereafter referred to as the Unit), capable of high speed printing and incorporating standard ATB features such as magnetic data encoding and revalidation. The Unit has two RS-232 Asynchronous Serial Communication ports to interface to the host system. The ports are configured as DTE requiring a null modem cable connection to a DTE host system. -
Page 5: Items Included
USB: *Optional Universal Serial Bus interface Modem: *Optional Modem Phone Line (RJ-11/RJ-12) interface *Optional RF antenna mount Not part of the Standard XP configuration ** Other interface options can be developed as necessary • Control Panel: Keys: Eight momentary push button keys (see “Front Panel” section for details) LEDs: Four indicator LEDs (see “Front Panel”... -
Page 6: Installation
Installation 4.1 Unpacking Inspect the shipping container for evidence of in-transit damage, such as being dropped, crushed, or punctured. If damage is evident, contact the carrier directly to specify the nature and extent of damage. If the container is free of damage, remove the Unit from the shipping container by opening the side panel marked “OPEN THIS END”. -
Page 7: Location And Set-Up
4.2 Location and Set-up Choose a location that provides at least 1-inch of open space between surfaces adjacent to the Unit’s sides, front, and top. This space is required to allow for proper ventilation of the Unit. At least 3 inches of space is required behind the Unit for cabling and airflow. -
Page 8: Host Interface Specifications
DTE connections and can be used to connect to an associated DTE host using a null modem cable. The pinout below provides the basic cabling requirements to connect the Unit to a PC-type host system (table shown assumes the host system uses a DTE DB-9 connector). XP (COMM 1 and 2) Host (DTE) PC/AT or equivalent Signal Flow... -
Page 9: Front Panel
Front Panel The front control panel character display provides the operator with information about the Unit’s state. The display is also used to navigate 7.1 Keypad/Display Layout the Unit’s menu system, allowing the operator to change settings and address conditions to which the Unit has alerted the operator. STOCK - Indicates that the ALERT - Notifies the operator Unit is out of stock. -
Page 10: Basic Operator Level Menu
7.2 Basic Operator Level Menu Menu structure may change depending on the specific customer firmware version. Print Configuration Print Sample Test Pattern Online/Offline (1) Print Tests Print Head Profile (4) Adjustments (2) Cleaning Card (5) Service Menu (3) 1. Press the ONLINE key to take the Unit off-line, and then press the ENTER key to access the menu system. 2. -
Page 11: Adjustments Menu
7.3 Adjustments Menu Menu structure may change depending on the specific customer firmware version. Left Margin (dots) Enter Value (-50 to +50) Top Margin (dots) Enter Value (-50 to +50) Enter Value (01 to +10) Contrast Bin A:xx B:xx C:xx Contrast Front Feed Enter Value (01 to 10) 5 Inches Per Second... -
Page 12: Basic Unit Operation And Setup
Basic Unit Operation and Setup The Unit has been configured at the factory to meet each customer's requirements. Use the following procedures to power on the Unit and load ticket stock. If any difficulties are experienced with any of these procedures, please refer to the “Troubleshooting”... - Page 13 WARNING To prevent personal injury, be prepared to release ticket stock when the bin input senses that ticket stock has been inserted. The paper drive motors will begin to run and the ticket stock will quickly move a short distance as the stock is positioned for loading into each bin input. Be aware of this abrupt action and release the ticket stock when the bin motor grabs onto the ticket stock and pulls it into the bin input.
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Page 14: Operating Under A Crs Or Airline Host
Operating Under a CRS or Airline Host Each CRS (Computer Reservation System) or Airline host has a unique way of working with ATB Units. The Unit was designed to work with all major CRS. If a problem occurs while operating the Unit with your CRS connection, refer to the “Troubleshooting”... -
Page 15: Clearing Stock Jams
10.0 Clearing Stock Jams The figure below defines the paper path areas in the transport mechanism. To clear a ticket stock jam, use the following procedure: 10.0.1 Note the location of the jam indicated on the display and refer to the figure above to locate the corresponding area where the jam occurred. - Page 16 CAUTION To prevent damage, do not hit or scratch the print head and encoder components when clearing ticket stock jams. Contact with hard objects can easily damage the print head and encoder components. CAUTION To prevent damage, do not touch the print head or encoder components unless standard electrostatic discharge (ESD) handling precautions are taken.
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Page 17: Cleaning
To prevent damage, Unimark recommends that only qualified service technicians should perform Section 11.2 and above. The following inspection/cleaning procedures are presented separately for clarity, but may be performed at the same time: Note: The Unit contains electronic circuitry, solenoids, and motor-driven mechanisms that all generate a small amount of heat. -
Page 18: Using The Cleaning Card
Cleanings cards are available from Unimark by calling customer service at 800-255-6356. The part number for the cleaning card is 700-5014-600 (single), or the card may be ordered as a kit of five (-605K), twenty-five (-625K), etc. -
Page 19: Cleaning Inside The Enclosure
11.4 Cleaning Inside the Enclosure Dust is produced from ticket stock passing through the transport mechanism. Use the following procedure to clean inside the Unit enclosure (left paper stock side): 11.4.1 Toggle the power switch to O (OFF) and unplug the power cord from the rear of the Unit. CAUTION Take caution when opening the left side door. -
Page 20: Cleaning The Encoder Drive And Idler Rollers
11.5 Cleaning the Encoder Drive and Idler Rollers Use the following procedure to manually clean the encoder drive rollers: 11.5.1 Toggle the power switch to O (OFF) and disconnect the power cord from the rear of the Unit. CAUTION Take caution when opening the left side door. Refer to “Installation” section for details on how the left and right side doors open and the space required. -
Page 21: Cleaning The Print Head And Platen
11.6 Cleaning the Print Head and Platen Use the following procedure to manually clean the print head: 11.6.1 Toggle the power switch to O (OFF) and disconnect the power cord from the rear of the Unit. CAUTION Take caution when opening the left side door. Refer to “Installation” section for details on how the left door opens and the space required. -
Page 22: Troubleshooting
12.0 Troubleshooting 12.1 Basic Scenario Failure Analysis The following table describes typical fault scenarios that may occur, the possible causes, and corrective actions to be taken. Scenario Possible Cause Corrective Action Burst Failure Stock damaged and could not Remove stock from burst area and press RESET key to continue burst/separate Stock length setting does not match stock Check with CRS or Airline host and confirm stock length setting... -
Page 23: Basic Alert Messages
12.2 Basic Alert Messages A front panel alert message occurs when the Unit detects a condition that must have user intervention. These messages may also be indicated by an audible tone and/or an LED flashing. Exact message will vary depending on specific customer firmware. The following table describes typical alert messages that may occur, the possible causes, and corrective actions to be taken. -
Page 24: Thermal Print Head Replacement
13.0 Thermal Print Head Replacement 13.0.1 Power the Unit off. CAUTION: Print head is sensitive to ESD. 13.0.2 Unlock the door on the left side of the Unit and swing it open. 13.0.3 Remove the power cable from the rear of the print head. -
Page 25: Customer/Technical Support
14.0 Customer/Technical Support 14.1 Return Authorization/Customer Service To return a product to Unimark for repair or other assistance, please be prepared with the following information before calling our Customer Service department at 800-255-6356 (US Only) or 913-649-2424. • Customer name and telephone number •... -
Page 26: Technical Support
14.2 Technical Support As a purchaser or Unimark authorized third party maintainer of Unimark products, you have the added benefit of technical assistance in the installation, diagnosis and use of Unimark products. Just call our toll free number 800-255-6356 and allow the auto-attendant to guide you to our technical support line. -
Page 27: Warranty Statement
Unimark hereunder by the purchaser for a defective product. In no event shall Unimark be liable to the purchaser for any damages resulting from or related to any failure or delay of Unimark in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.
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