Epson LQ-1150 User Manual

Epson LQ-1150 User Manual

24-pin dot matrix printer
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  • Page 2: Control Panel Buttons And Lights

    Control Panel Buttons and Lights LF/FF button Paper Out light Tear Off (Pitch/Font) lights** Feeds paper line On when no paper Flash when continuous paper is in the by line when is loaded in the tear-off position; otherwise, the lights pressed and selected paper indicate the selected font.
  • Page 3 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 5: Table Of Contents

    Contents Getting to Know Your Printer Warnings, Cautions, and Notes......1 Important Safety Instructions ......2 Hot Parts Caution Symbol .
  • Page 6 About the EPSON Status Monitor 3 Utility ....3-13 Setting up EPSON Status Monitor 3 ....3-13...
  • Page 7: When You Use The Cut-Sheet Feeder

    Command Lists ......... A-16 EPSON ESC/P2 control codes ......A-16...
  • Page 8 Contacting Customer Support ......A-18 Customer support in India......A-19 Index...
  • Page 9: Warnings, Cautions, And Notes

    High-speed printing of up to 300 cps (characters per second) at 10 cpi (characters per inch) or 360 cps at 12 cpi. Your printer comes packaged with the printer driver and other software, including the EPSON Status Monitor 3 utility for ® ®...
  • Page 10: Important Safety Instructions

    Important Safety Instructions Read all of these safety instructions before using the printer. In addition, follow all warnings and instructions marked on the printer itself. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface.
  • Page 11: Hot Parts Caution Symbol

    Unplug the printer and refer servicing to qualified personnel under the following conditions: i. If the power cord or plug is damaged. ii. If liquid has entered the printer. iii. If the printer has been dropped or the cabinet damaged. iv.
  • Page 12: Energy Star C Ompliance

    ® NERGY ompliance ® As an NERGY partner, EPSON has determined that this product meets the NERGY ® guidelines for energy efficiency. ® The International NERGY Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal...
  • Page 13 Chapter 1 Setting Up the Printer Unpacking the Printer........1-2 Choosing a place for the printer.
  • Page 14: Unpacking The Printer

    Unpacking the Printer Besides the items shown in the illustration below, the printer box should include an EPSON printer software CD-ROM and a Notice Sheet. Check that everything has been included in the package. printer paper supports paper-feed knob ribbon cartridge...
  • Page 15: Choosing A Place For The Printer

    You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future.
  • Page 16 Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. Use a grounded power outlet; do not use an adapter plug. If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 20 kg (44 lb).
  • Page 17: Assembling The Printer

    Assembling the Printer This section provides you with information on how to get your printer up and running. See “Printer Parts” on the last page of this manual for the names of the individual printer parts. Installing the paper-feed knob The first step in assembling the printer is installing the paper-feed knob.
  • Page 18: Attaching The Paper Supports

    Attaching the paper supports You should install the paper supports before you begin using the printer. Follow these steps to attach the paper supports onto the printer: 1. Pull the paper guide backward. Raise it up, and then push it firmly until it fits in place.
  • Page 19: Plugging In The Printer

    3. Hold another paper support and push the tips into the notches of the other side on the edge guide. 4. Hold another paper support and push the tips into the notches on the paper tension unit. 5. Repeat step 4 for the other paper support. Plugging in the printer Follow these steps to plug in the printer: Setting Up the Printer...
  • Page 20: Installing Or Replacing The Ribbon Cartridge

    1. Make sure the power switch on the printer is turned off. It is off when the N side of the switch is pressed down. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet.
  • Page 21 2. Open the printer cover to the upright position, then pull it up to remove it. 3. Remove the paper tension unit by squeezing the tension unit’s lock tabs gently and pull the tension unit away from the printer. Setting Up the Printer...
  • Page 22 4. Make sure that the print head is in position at 10 cm (4 inches) from the left side as shown below. If it is not, turn on the printer, and then, turn off the printer. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install.
  • Page 23 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide.
  • Page 24 8. Turn the ribbon-tightning knob in the direction of the arrow to help feed the ribbon into place; it should not be twisted or creased. 9. Reinstall the paper tension unit. 10. Reinstall and close the printer cover. When printing becomes faint, you need to replace the ribbon cartridge.
  • Page 25: Running The Self Test

    Running the Self Test Use the built-in self test function to check that the printer is working properly. You can run the test with either continuous paper or single sheets. The procedure below describes the test using single sheets, which is the easier way. Follow these steps to run the self test: 1.
  • Page 26 2. While holding down the LF/FF button, turn on the printer. 3. Slide the left edge guide until it locks in place at the guide mark. Next, adjust the right edge guide to match the width of your paper. 1-14 Setting Up the Printer...
  • Page 27 4. Slide a sheet of paper down firmly between the edge guides until it meets resistance. The printer loads the sheet automatically and begins printing the self test. 5. To stop printing temporarily, press the PAUSE button. 6. To end the self test, make sure the printer is not printing. Press LF/FF to eject the sheet;...
  • Page 28: Connecting The Printer To Your Computer

    Connecting the Printer to Your Computer Your printer includes both an IEEE-1284-compatible parallel interface and an EIA-232D serial interface. Before you begin, place the printer upright, as shown below. (This makes it easier to connect the cable.) Connect your computer to the desired interface as described below.
  • Page 29 2. Plug the parallel cable connector securely into the printer’s parallel interface port. Squeeze the wire clips together until they lock in place on both sides of the connector. Note: If there is a ground wire at the end of the cable, attach it to the ground connector located to the right of the parallel interface port.
  • Page 30: Using The Serial Interface

    Using the serial interface You need a serial cable that has a DB-25 male connector on the printer side to use the serial interface. Follow these steps to connect the printer to the computer using the serial interface: 1. Turn off both the computer and the printer. 2.
  • Page 31 Note: If there is a ground wire at the end of the cable, attach it to the ground connector located to the right of the serial interface port. 3. Plug the other end of the cable into the computer’s serial interface port and then tighten the screws on both sides of the connector.
  • Page 32: Installing The Printer Software

    Windows Me, 98, 95, 2000, or NT 4.0” on page 1-21. If you are using DOS, see “For DOS programs” on page 1-22. Note: Printer software for Windows 3.1 and NT 3.5x is not provided. If you need to use LQ-1150 on those operating systems, contact your dealer. 1-20 Setting Up the Printer...
  • Page 33: Installing The Software In Windows Me, 98, 95, 2000, Or Nt

    Create Floppy based printer driver/utility disks. button and follow the on-screen instructions. If you are using the floppy disk version of the EPSON software, make a backup copy of the EPSON printer software disk or disks before you begin installation.
  • Page 34: For Dos Programs

    Choose the EPSON LQ-1150 printer at the appropriate step in the setup or installation procedure of your DOS application program. If the list in your application does not include the LQ-1150 printer, choose the first available printer from this list:...
  • Page 35 Chapter 2 Using the Printer Using the Control Panel ........2-2 Selecting a built-in font .
  • Page 36: Using The Control Panel

    Using the Control Panel You can control simple printer operations—such as line feeding, form feeding, loading and ejecting paper, and selecting fonts— with the buttons on the control panel. The control panel lights show the printer’s status. For information on the buttons and the lights on the control panel, see “Control Panel Buttons and Lights”...
  • Page 37: About Your Printer's Default Settings

    About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setting mode. The following table lists the default settings and the options you can select in the Default Setting mode.
  • Page 38 Settings Options Packet mode Auto, Off Character table* Italic, PC 437, PC 850, PC 860, PC 863, PC 865, PC 861, BRASCII, Abicomp, Roman 8, ISO Latin 1, PC 858, ISO 8859-15 International character Italic U.S.A., Italic France, set for Italic table Italic Germany, Italic U.K., Italic Denmark 1, Italic Sweden, Italic Italy, Italic Spain 1...
  • Page 39 Page length for tractor This setting allows you to set the page length (in inches) for continuous paper. Skip over perforation This feature is available only when continuous paper is selected. When you select On, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page and the first line printed on the next page.
  • Page 40 When set to Auto, the printer analyzes the data and uses unidirectional printing only for lines which require vertical printing alignment. Software When you select ESC/P2, the printer operates in the EPSON ESC/P2 mode. When you select IBM PPDS, the printer emulates an IBM printer. 0 slash The zero character has a slash ( ) when this feature is turned on.
  • Page 41 Auto I/F (interface) wait time This setting takes effect only when I/F (interface) mode is set to Auto. This setting determines how long the printer waits when it no longer receives data from an interface before it checks whether a print job is being sent through the other interface. You can specify 10 seconds or 30 seconds for the auto interface wait time.
  • Page 42 Packet mode Make sure to select AUTO to print from Windows applications using the printer driver included in the software CD-ROM that comes with the printer. Turn off this mode if you encounter connection problems when you are printing from applications based on other operating systems such as DOS.
  • Page 43: Changing Default Settings

    Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is fed. If the paper feeds before you can adjust its position to your satisfaction, you can increase the wait time.
  • Page 44: Printing On Continuous Paper

    Caution: Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. While holding down the Pitch (Font) button, turn on the printer. The printer enters the Default Setting mode. 3.
  • Page 45: Printing With The Push Tractor

    Do you want to switch between printing on single sheets and continuous paper without removing the paper supply? Will you tear off continuous paper sheet-by-sheet? Use the tractor in the push tractor position. (The printer comes with the tractor installed in this position.) See the following section. Are you printing on labels, multipart forms, or other documents that require a precise print position? Use the tractor as a pull tractor.
  • Page 46 2. Release the sprocket units by pulling the sprocket locks forward. 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 47 4. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place.
  • Page 48 5. To separate the incoming paper from the printed paper, attach the paper guide by holding it horizontally and fitting its notches over the printer’s mounting posts as shown below. Then slide the paper guide toward the front of the printer until you feel it click.
  • Page 49: Removing A Printed Document From The Push Tractor

    Removing a printed document from the push tractor Follow these steps to remove the printed document: 1. Make sure the Tear Off (Pitch/Font) lights are flashing. Note: If they are not flashing, you may need to set the Tear Off setting on as a default.
  • Page 50: Switching Back To Single Sheets

    3. Close the paper guide cover. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing. To feed continuous paper to the standby position where you can remove the paper, press the Load/Eject button. Then open the sprocket covers of the tractor and remove the paper.
  • Page 51: Printing With The Pull Tractor

    Printing with the pull tractor To load continuous paper using the pull tractor, you must move the tractor to the pull tractor position, as described in steps 1 through 3 in this procedure. If your tractor is already installed in this position, make sure the printer is turned off and skip to step 6.
  • Page 52 2. Squeeze the tractor’s lock tabs gently on both sides, and then rotate the tractor up to pull it away from the printer. 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place.
  • Page 53 4. Release the sprocket units by pulling the sprocket locks forward. 5. Insert the paper into the bottom paper slot or into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0.
  • Page 54 6. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper support midway between the two sprocket units.
  • Page 55 8. To separate the incoming paper from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide toward the back of the printer until you feel it click. 9.
  • Page 56: Adjusting The Top-Of-Form Position

    Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top- of-form position.
  • Page 57 5. Press the LF/FF D button to move the top-of-form position up on the page, or press the Load/Eject U button to move the top-of-form position down on the page. plastic ribbon cover Note: The printer has a minimum and a maximum top-of-form position.
  • Page 58: Advancing The Paper To The Tear-Off Edge

    First mark a point 5.5 mm (0.22 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation.
  • Page 59 Advancing the paper to the tear-off position automatically To automatically advance your printed documents to the tear-off position, you need to turn on the auto tear-off mode and select the appropriate page length for continuous paper in the Default Setting mode. For instructions, see “Changing default settings” on page 2-9.
  • Page 60 4. Press the LF/FF D button to feed the paper backwards, or press the Load/Eject U button to feed the paper forwards, until the paper perforation is aligned with the tear-off edge. tear-off edge Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper.
  • Page 61: Printing On Single Sheets

    Printing on Single Sheets You can load single-sheet paper one sheet at a time using the paper guide of the printer. Your single-sheet paper may be from 148 to 420 mm (5.8 to 16.5 inches) wide. Before printing on single-sheet multipart forms, envelopes, or other special paper, be sure to the set the paper thickness lever to the appropriate position.
  • Page 62: Printing On Special Paper

    Printing on Special Paper Your printer can also print on a wide variety of paper types, including multipart forms, labels, cards, and envelopes. For multipart forms and labels, you should not print any closer than 13 mm (0.5 inch) from either side of the paper. For information on the printable area of envelopes, see “Printer Specifications”...
  • Page 63 1. Turn the printer off and open the printer cover. The paper- thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting. 2. Use the table below to select the appropriate paper thickness. Paper type Lever position Standard paper (single-sheet or continuous)
  • Page 64: Multipart Forms

    Multipart forms You can use continuous or shingle-sheet carbonless multipart forms of up to four parts (one original plus three copies). Before you print on the forms, set the paper thickness lever as described in the previous section. The following tips will help you get good results: Use only continuous multipart forms that are joined by spot gluing or side-crimping.
  • Page 65 Load labels the same way as you would load ordinary continuous paper. See “Printing with the pull tractor” on page 2-17 for loading instructions. Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. Make sure the printing stays entirely within the printable area.
  • Page 66: Envelopes

    Envelopes You can feed envelopes individually using the paper guide. Keep the following tips in mind: Before loading an envelope, set the paper thickness lever to the proper position. See “Adjusting the paper-thickness lever” on page 2-28. To load an envelope, follow the steps in “Running the Self Test”...
  • Page 67: Installing And Using Options

    Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C80639 ) handles up to 50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and open the paper guide cover.
  • Page 68 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever 2-34 Using the Printer...
  • Page 69 5. Slide the left paper guide so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. 6. Pull the paper-set levers all the way forward until the paper guides retract and lock open to allow for paper loading.
  • Page 70 7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder. 8.
  • Page 71: Pull Tractor Unit

    13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use. Note: To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide.
  • Page 72 3. Turn on the printer. Hold down the LF/FF button to feed paper in one page. 4. Release the sprocket lock levers of the pull tractor and adjust the sprocket units to match the width of the paper. Be sure that the sprocket units on both tractors are aligned so that the paper is not crooked.
  • Page 73: Roll Paper Holder

    Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. This option is not available in all countries. Follow these steps to install and use the roll paper holder: 1.
  • Page 74 4. Cut the leading edge of the roll paper straight across. Slide the roll paper holder shaft through the center of the paper roll. 5. Set the shaft and paper roll onto the roll paper holder. Orient the roll so that paper feeds from the bottom of the roll. Then turn on the printer.
  • Page 75: Print Server

    Print server You can use this printer as a network printer by installing the EpsonNet 10/100 BASE TX Ext. Print Server (C82378 ) in the printer’s parallel interface port. See the Administrator’s Manual packaged with this option for instructions on installation and use. 2-41 Using the Printer...
  • Page 76 2-42 Using the Printer...
  • Page 77 Printer Driver Settings Overview ......3-11 About the EPSON Status Monitor 3 Utility ....3-13 Setting up EPSON Status Monitor 3 .
  • Page 78: Using The Printer Driver With Windows Me, 98, And 95

    Using the Printer Driver with Windows Me, 98, and 95 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications”...
  • Page 79 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu.
  • Page 80: Accessing The Printer Driver From The Start Menu

    3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: 1.
  • Page 81: Using The Printer Driver With Windows 2000 And Nt 4.0

    Using the Printer Driver with Windows 2000 and NT 4.0 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications”...
  • Page 82 The screen shots in the following section are from the Windows NT 4.0 operating system. They may vary in appearance from what actually appears on your screen; however, the instructions are the same. 1. Select Print Setup or Print from the File menu of your application software.
  • Page 83 2. Make sure that your printer is selected and then click Printer, Setup, Properties, or Options. (You may need to click a combination of these buttons.) The Document Properties window appears, and you see the Page Setup and Advanced menus. These menus contain the printer driver settings. Using the Printer Software...
  • Page 84: Accessing The Printer Driver From The Start Menu

    3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The screen shots used in this procedure are from the Windows NT 4.0...
  • Page 85 3. Right-click your printer icon, and click Document Defaults. The screen displays the Default Document Properties window, which contains the Page Setup and Advanced menus. These menus display the printer driver settings. When you click Properties, the printer software window appears, which includes menus used to make the printer driver settings.
  • Page 86: Changing The Printer Driver Settings

    Changing the printer driver settings Your printer driver has two menus from which you can change the printer driver settings; Page Setup and Advanced. You can also change settings on the Utility menu in the printer driver. For an overview of the available settings, see “Printer Driver Settings Overview”...
  • Page 87: Printer Driver Settings Overview

    Printing with the default settings uses the settings stored in the printer. EPSON Status You can access the EPSON Status Monitor 3 utility Monitor 3 when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected.
  • Page 88: Using The Printer Software

    The monitoring settings are shown below. Settings Explanations EPSON Status You can access the EPSON Status Monitor 3 utility Monitor 3 when you click this button. To monitor the printer, make sure the Monitor the printing status check box is selected.
  • Page 89: About The Epson Status Monitor 3 Utility

    If you install the driver using Add Printer in the Printers folder, or using the “Point and Print” method, EPSON Status Monitor 3 may not function properly. If you want to use EPSON Status Monitor 3, reinstall the driver as described in Chapter 1, “Setting Up the Printer.”...
  • Page 90 2. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears. 3. The following settings are available: Select Displays the error item check box ON/OFF Notification status. Turn on this check box to display the selected error notification. Select Shortcut The selected icon is displayed in the system icon tray on the taskbar on the PC screen.
  • Page 91: Accessing Epson Status Monitor 3

    “Using the Printer Driver with Windows 2000 and NT 4.0” on page 3-5. When you access the EPSON Status Monitor 3 utility as described above, the following printer status window appears. You can view printer status information in this window.
  • Page 92 3-16 Using the Printer Software...
  • Page 93 Chapter 4 Troubleshooting Using the Error Indicators ....... . 4-2 Problems and Solutions .
  • Page 94: Using The Error Indicators

    Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section.
  • Page 95 Panel light Beep Problem state pattern Solution f Paper Out ••• Continuous paper is not fed back to the n Pause standby position. Tear off the printed document at the perforation; then press the Load/Eject button. The printer feeds the paper to the standby position.
  • Page 96: Problems And Solutions

    Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” on page 1-13. If the self test works properly the problem probably lies in the computer, the application software, or the interface cable.
  • Page 97: Printing

    The lights come on briefly and then go off. The lights stay off even when the power is turned on again. The voltage ratings of the printer and electrical outlet may not match. Check that the printer’s voltage rating matches the voltage of your electrical outlet.
  • Page 98: The Print Is Faint Or Uneven

    The printer makes a strange noise, the beeper sounds five times, and the printer stops abruptly. The paper or ribbon may be jammed. Turn off the printer and check for a paper jam, a ribbon jam or other problems. The printer may have overheated. Let the printer cool. Then try to print again.
  • Page 99: Dots Are Missing In Printed Characters Or Graphics

    Dots are missing in printed characters or graphics A line of dots is missing in the printout. The print head is damaged. Stop printing and contact your dealer to have the print head replaced. Dots are missing in random positions. Either there is too much slack in the ribbon or the ribbon has come loose.
  • Page 100: The Print Position Is Not What You Expected

    The print position is not what you expected Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. Your application software settings may be incorrect. Check the margin or top-of-form position setting in your application software.
  • Page 101: Paper Handling

    Paper Handling Single sheets do not feed properly Paper does not feed. Continuous paper may be left in the printer. Remove the continuous paper. Set the paper-release lever to the single-sheet position. Insert a new sheet. Move the paper a little to the left. Paper feeding is crooked or the paper jams.
  • Page 102 The paper may have come off the tractor. Reattach the paper to the tractor. Paper feeding is crooked or the paper jams. The position of your paper supply may be preventing it from feeding straight. Make sure that the paper supply is not obstructed. Make sure that your paper supply is positioned within 1 meter (3 feet) of the printer.
  • Page 103: Options

    Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. The cut-sheet feeder may be incorrectly installed on the printer. Reinstall it as described under “Cut-sheet feeder” on page 2-33. Make sure the paper-release lever is pushed back to the single-sheet position.
  • Page 104: Switching Between The Cut-Sheet Feeder And The Push Tractor Does Not Work Properly

    One page of printing has spread to two pages. Your application software settings may be incorrect. Check that the page-length setting and lines-per-page setting in your application software are correct. Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not load.
  • Page 105 Command Lists ......... A-16 EPSON ESC/P2 control codes ......A-16 IBM PPDS emulation control codes.
  • Page 106: Cleaning The Printer

    Be careful not to get water onto the printer mechanism or electronic components. Do not use a hard or abrasive brush. Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed.
  • Page 107: Transporting The Printer

    Transporting the Printer If you need to transport your printer for some distance, carefully repack it using the original box and packing materials. Follow these steps to repack the printer in its original packing materials: Warning: You need to move the print head by hand to remove the ribbon cartridge.
  • Page 108: Printer Specifications

    Printer Specifications Mechanical Printing method: 24-pin impact dot matrix Printing speed : High speed draft 300 cps at 10 cpi 360 cps at 12 cpi Draft 250 cps at 10 cpi 300 cps at 12 cpi 375 cps at 15 cpi Draft condensed 214 cps at 17 cpi 250 cps at 20 cpi...
  • Page 109 Paper feed speed: Continuous 92 mm/second (3.6 inches/second) Intermittent 53 msec/line at 1/6-inch line spacing Reliability: Total print volume 12 million lines (except print head) MTBF 6,000 POH (25% duty) Print head life Black ribbon: 200 million strokes per wire Dimensions and Height 163.5 mm (6.4 inches)
  • Page 110: Electronic

    10.5, 8-32 pt (every 2 pt) EPSON Roman T 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif H 10.5, 8-32 pt (every 2 pt) Bar code fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC- A, UPC-E, Code 39, Code 128, POSTNET...
  • Page 111: Electrical

    Character tables: One Italic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 Character sets: 14 international character sets and one legal character set:...
  • Page 112: Environmental

    Environmental Temperature Humidity (without condensation) Operation 5 to 35 °C (41 to 95 °F) 10 to 80% RH Storage –30 to 60 °C (–22 to 140 °F) 0 to 85% RH Paper Note: Use recycled paper, envelopes, cards, labels and single-sheet multipart forms only under normal temperature and humidity conditions, as follows: Temperature...
  • Page 113 Single-sheet multipart forms: paper guide entry Width 148 to 420 mm (5.8 to 16.5 inches) Length 100 to 364 mm (3.9 to 14.3 inches) Copies 1 original + up to 3 copies Thickness 0.12 to 0.32 mm (0.0047 to 0.013 inch) Weight 40 to 58 g/m²...
  • Page 114 Continuous paper (standard and multipart): rear and bottom entry Width 101.6 to 406.4 mm (4.0 to 16.0 inches) Length (one page) 101.6 to 558.8 mm (4.0 to 22.0 inches) Copies 1 original + up to 3 copies Thickness 0.065 to 0.32 mm (0.0025 to 0.013 inch) Weight (not multi part) 52 to 82 g/m²...
  • Page 115: Printable Area

    Printable area Single sheets, cards and envelopes: printable printable area area The minimum top margin is 4.2 mm (0.17 inch) The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum paper width is 420 mm (16.5 inches) and the maximum printable width is 345.44 mm (13.6 inches).
  • Page 116 Continuous paper: Printable area The minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 inch) each. The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 406.4 mm (16.0 inches) and the maximum printable width is 345.44 mm (13.6 inches).
  • Page 117 Roll paper: printable area The minimum top margin is 4.2 mm (0.17 inch). The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). The maximum printable width is 203.2 mm (8.0 inches). A-13...
  • Page 118 Labels: The minimum left margin is 13.0 mm (0.51 inch). The minimum right margin is 13.0 mm (0.51 inch). The minimum top margin is 1.2 mm (0.05 inch). The minimum top/bottom/right/left margin on the label is 3.0 mm (0.12 inch). The minimum printable width is 63.5 mm (2.5 inches).
  • Page 119: Paper Alignment

    Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” A-15...
  • Page 120: Command Lists

    Command Lists Your printer supports the EPSON ESC/P2 control codes and IBM PPDS emulation control codes listed below. EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics. General operation:...
  • Page 121: Ibm Ppds Emulation Control Codes

    Bar code: ESC (B IBM PPDS emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM PPDS reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2,...
  • Page 122: Contacting Customer Support

    Download: Download command is not provided. Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
  • Page 123: Customer Support In India

    Contacts for information, support, and services are: World Wide Web (www.epson.co.in) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Products Enquiry, and Technical Query are available. Epson India Head Office - Bangalore: Phone: 5321 266-70 Fax: 5581799/5321095...
  • Page 124 A-20...
  • Page 125 Auto I/F (interface) wait time, 2-7 Envelopes Auto line feed, 2-5 printing, 2-32 Auto tear-off, 2-5 EPSON Status Monitor 3 utility, 1-22, 3-13 to 3-15 Error indication, 4-2 to 4-3 ESC/P 2, A-16 to A-17 Baud rate, 2-7 Bidirectional (Bi-d) printing. See Print...
  • Page 126 A-15 for DOS, 1-22 printable area, A-11 to A-13 for Windows Me, 98, 95, 2000 or Status Monitor 3 utility. See EPSON NT 4.0, 1-21 to 1-22 Status Monitor 3 utility settings, 3-11 to 3-12 Printer software...
  • Page 127 Unidirectional (Uni-d) printing. See Print direction Unpacking the Printer, 1-2 to 1-3...
  • Page 128: Printer Parts

    Printer Parts paper supports edge guides paper guide cover paper guide printer cover paper-release lever knob control panel ribbon cartridge paper thickness lever serial interface paper tension unit parallel interface tractor power switch power cord...
  • Page 129 EPSON OVERSEAS MARKETING LOCATIONS Epson America, Inc. EPSON UK LTD. 3840 Kilroy Airport Way Campus 100, Maylands Avenue, Long Beach, CA 90806 Hemel Hempstead, Herts, Phone: (562) 981-3840 HP2 7TJ, U.K. Fax: (562) 290-5220 Phone: (+44) 01442 261144 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A.

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