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Troubleshoot with the LEDs
You can use the LEDs to identify setup or performance problems in the router and to isolate
the cause.
Standard LED Behavior When the Router Is Powered On
After you turn on power to the router, make sure that the following sequence of events
occurs:
1.
When power is first applied, verify that the Power LED
2.
After about two minutes, verify the following:
•
The Power LED is solid green.
•
The WANLED is lit.
•
The WiFi LED is lit unless you turned off the wireless radio.
You can use the LEDs on the front panel of the router for troubleshooting.
Power LED Is Off or Blinking
Do the following:
•
Make sure that the power adapter is securely connected to your router and securely
connected to a working power outlet.
•
Check that you are using the power adapter that NETGEAR supplied for this product.
•
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, it is likely that a hardware problem exists. For recovery
instructions, or help with a hardware problem, contact technical support at
www.netgear.com/support.
Power LED Stays Amber
When the router is turned on, the Power LED turns amber for up to two minutes and then
turns green. If the LED does not turn green, this indicates a problem with the router.
If the Power LED is still amber three minutes after you turn on power to the router, do the
following:
1.
Turn off the power and then turn it back on to see if the router recovers.
2.
Press and hold the Reset button to return the router to its factory settings.
See
Factory Settings
If the error persists, a hardware problem might be the cause. Contact technical support at
www.netgear.com/support.
AC1200 Smart WiFi Router with External Antennas
on page 157.
Troubleshooting
148
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