Samsung Gear VR User Manual page 57

What are SAMSUNG's obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms
of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG's sole option,
without charge. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new
Product.
Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90) days. All
other repaired/replaced Products will be warranted for a period equal to the remainder of the original
Limited Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products,
parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent
expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.
What must you do to obtain warranty service?
To obtain service under this Limited Warranty, you must return the Product to an authorized phone service
facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of
sale showing the original date of purchase, the serial number of the Product and the seller's name and
address.
To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at 1-888-987-
4357. If SAMSUNG determines that any Product is not covered by this Limited Warranty, you must pay all
parts, shipping, and labor charges for the repair or return of such Product.
You should keep a separate backup copy of any contents of the Product before delivering the Product to
SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted during the
course of warranty service.
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