Siemens Gigaset C470 IP Installation Manual page 4

Saving VoIP access data
Before you can use the Internet (VoIP) to phone any other subscribers on the Internet, the
fixed line network or the mobile phone network, you need a VoIP account.
> Set up a VoIP account with a VoIP provider.
>
Have the VoIP account data you received from your VoIP provider to hand. You must now
save this data in your base station.
You will need:
> Your authentication name, your password and for some VoIP providers, your user name or
>
Your auto-configuration code (Activation Code) if your provider supports "automatic
configuration".
Please note:
> The procedure below requires that dynamic assignment of IP addresses, i.e. the DHCP
server, is activated on your router.
If the router's DHCP server is not activated or if the base station needs to be assigned a
fixed IP address for LAN access for another reason, you must now save this IP address in
the base station:
v ¢ ¢ ¢
Settings Base Local Network
You will find more detailed information about this in the user guide on the enclosed CD.
> VoIP should be set as the standard connection for your phone (default setting). If the con-
nection to your provider's VoIP server cannot be established due to incorrect/incomplete
data, you will immediately receive messages to that effect.
Saving VoIP access data
11
Entering your name in the Gigaset.net directory
Connection Assist. Connection Assist.
Your Gigaset.net
Start assistant
for Gigaset.net? Nickname:
No Yes Ý OK
Press the display key below §Yes§.
> > Using the number keys, enter the name
that you would like to be listed under in
the Gigaset.net directory.
Press the display key below §OK§.
>
If an entry already exists with this name, the message "Nickname already exists! " will appear.
You will be prompted to enter a name again.
If an entry in the Gigaset.net directory is successful, the message
"Your user name is successfully added to Gigaset.net!" will be shown.
If the attempt to create the entry fails (e.g. because the phone is not connected to the Inter-
net), a message to this effect is displayed briefly.
You can then create the entry later via the Gigaset.net directory.
9 Saving VoIP access data
7
Starting the configuration process
When your handset is sufficiently charged (approx. 20 minutes after you have placed it in the
f
charging cradle), the message key on the handset flashes.
>
Press the message key on the handset.
8
Starting the connection assistant, entering the PIN
Connection Assist. System PIN
Please enter
Start assistant
for entry of VoIP System PIN:
[- - - -]
connection data?
Ý
No Yes
Press the display key below §Yes§. > Using the number keys, enter the base
>
station's system PIN. By default, the PIN
is "0000".
If the connection assistant does not start properly, you can start it via the menu:
v ¢ ¢ ¢
Settings Telephony Connection Assist.
If you have received an auto-configuration code from your VoIP provider and your base station
is set accordingly (factory settings), the message Please enter provisioning activation code
displayed.
>
Enter your auto-configuration code (case sensitive).
> Then proceed as described in 11 .
If you have received your authentication name and password from your provider, please
9
proceed as described in .
13 Saving VoIP access data
12
Completing the VoIP settings
If all the settings are correct and if the phone can establish a connection to the VoIP server,
then the internal name of the handset will be displayed (example):
Ð Ã V
You can now use your phone to make calls via the
INT 1
fixed line network and the Internet. Callers can contact
you on your fixed line network number, your
Gigaset.net number or your VoIP number.
INT Time
To ensure that you can always be reached via the Internet, the router must be permanently
connected to the Internet.
13
Testing your VoIP connection
If, instead of the internal number, a message is displayed, you can test the base station's con-
nection to the Internet, e.g. by calling the Gigaset.net echo service:
> Enter one of the following phone numbers:
12341#9 (English)
12342#9 (Dutch)
12343#9 (Italian)
12344#9 (French)
12345#9 (German)
12346#9 (Spanish)
c
> Press the talk key .
>
When prompted, speak into the microphone on the handset.
If you hear your own voice, your base station is connected to the Internet.
If you do not hear your voice, check your phone and router settings.
In the user guide on the enclosed CD, you will find detailed information
about setting up and operating your phone, as well as possible solu-
tions to frequently asked questions and common problems.
10 Saving VoIP access data
9
Selecting a provider and loading provider data to the
base station
Select Country
Germany
England
France
Netherlands, the
Ý OK
> Select your country with the control
p
key (press down).
Press the display key below §OK§.
>
If your provider does not appear in the list, you have the following options:
> "
Press the display key twice and proceed as described under
OK to use the VoIP connection once you have added the provider-specific data to the access
data using the Web configurator. Your VoIP provider will supply you with this data.
> Exit the connection assistant by pressing and holding the end call key a and use the
Web configurator to enter your provider data and VoIP account data. You can then create
your Gigaset.net entry directly in the Gigaset.net directory.
You will find more information on the Web configurator and the Gigaset.net phonebook in
the user guide on the enclosed CD.
will be
14 Making calls / operating the answer machine
Making calls
Precondition: You have not changed your phone's default settings.
> Enter a phone number using your handset's number keys.
Please note that you must always dial the area code for calls via VoIP, even with local calls
(depends on provider).
c
> Briefly press the talk key if you want to make a call via VoIP.
Or
c
> Press and hold the talk key if you want to make a call via the fixed line network.
Gigaset C475 IP: Operating the answer machine
Activating/deactivating the answer machine
p
> Press right on the control key to open the menu.
5 L
>
Enter using the handset's number keys.
Ans Machine is selected in the display.
‰
The answer machine is activated if is displayed after
deactivated if is displayed.
§OK§
> Press the display key below to change the status of the answer machine (on/off).
Playing back messages
f
> Press the message key . Select the Ans M.:
and press the display key below §OK§.
Message playback is started.
You can control message playback via the number keys on your handset:
Go to the start of the current message.
Press repeatedly to go to the previous messages.
2
Pause/resume playback.
3
Skip to next message.
*
Mark current message as "new".
Start playback of the following message.
Q
Delete current message.
11 Saving VoIP access data
10
Entering VoIP account data
Connection Assist.
Select Provider
Authent. Name:
Provider 1
Provider 2
Provider 3
Provider 4
Ý
Ý OK
> Using the number keys, enter the
> Select your provider with the control
authentication name (user identifica-
p
key (press down).
tion) that you received from your VoIP
Press the display key below §OK§.
>
provider. This entry is case-sensitive.
Press the display key below §OK§.
>
10
. You will only be able > To switch between upper and lower case and digits, press the
if necessary).
> Characters entered incorrectly can be deleted using the left display key below Ý.
The character to the left of the cursor will be deleted.
> You can navigate within the input field using the control key
>
Depending on your provider, you may now be prompted to enter a user name. Enter it as
described above.
If you have made all the required entries, the message
briefly on the display.
You can enter five additional VoIP accounts (VoIP phone numbers) via your base station's
Web configurator at a later stage. You will find more information in the user guide on the
enclosed CD.
15 Serivce (Customer Care)
We offer you support that is fast and tailored to your specific needs!
Our Online Support on the Internet can be reached any time from anywhere.
http://www.siemens.com/gigasetcustomercare
It provides you with 24/7 support for all our products. It also provides a list of FAQs and answers
plus user guides and current software updates (if available for the product) for you to download.
You will also find frequently asked questions and answers in the detailed user guide on the
enclosed CD or in the Internet at http://www.siemens.com/gigaset.
For personal advice on our range of products and assistance with repairs or guarantee/warranty
claims you can contact us on:
UK helpdesk: 0 84 53 67 08 12.
Please have your proof of purchase ready when calling with regard to guarantee/warranty claims.
Replacement or repair services are not offered in countries where our product is not sold by author-
ised dealers.
Please address any questions about DSL access and VoIP access to the respective
service provider.
Authorisation
This device is intended for analogue phone lines in the UK.
Voice over IP telephony is possible via the LAN interface if an additonal modem has been con-
nected.
Ans Machine. The answer machine is
Country-specific requirements have been taken into consideration.
We, Siemens Home and Office Communication Devices GmbH & Co. KG, declare that this device
meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address:
http://www.siemens.com/gigasetdocs.
p
list using the control key (press down)
Issued by
Siemens Home and Office Communucation Devices GmbH & Co. KG, Schlavenhorst 66, D-46395 Bocholt
© Siemens Home and Office Communucation Devices GmbH & Co. KG 2008
All rights reserved. Subject to availability. Right of modification reserved.
www.siemens.com/gigaset
12
Connection Assist.
Authent. Password:
Ý OK
OK
> Using the number keys, enter the
authentication password that you
received from your provider. This entry
is case-sensitive.
> Press the display key below §OK§.
#
key (several times
p
(press right/left).
"Connection data complete" will appear
16