Motorola E1 Service Manual page 39

Level 1 and 2 Service Manual
Table 4. Level 1 and 2 Troubleshooting Chart (Continued)
Symptom
7. Vibrator feature not functioning.
8. Internal Charger not working.
9. No or weak audio when using headset. a) Headset plug not pushed in fully.
6809495A42-O
Probable Cause
a) Vibrator defective.
b) Transceiver board defective.
Faulty charger circuit on transceiver
board.
b) Faulty jack on transceiver board.
July 08, 2005
Verification and Remedy
Replace vibrator. If the fault has not been
cleared, proceed to b.
Replace the transceiver board (refer to 1c).
Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.
Test a selection of batteries in the rear pocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board assembly.
Ensure the headset plug is fully seated in the
jack.
Replace the transceiver board (refer to 1c).
Verify that the fault has been cleared and
reassemble the phone with the new transceiver
board.
Troubleshooting
39