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Summary of Contents for Sayson 390
- Page 2 390/480 Phone AltiGen User Guide Last revised: April 15, 2004...
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Page 3: Table Of Contents
Sayson Technologies Ltd. will not accept liability for any damages, including long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Sayson Technologies Ltd. will not be liable for technical or editorial Introduction ....................1 errors or omissions contained within this documentation. - Page 4 Connected State ................26 Headset Operation ................42 Transferring Calls ................27 Using a headset with your Sayson 390 phone ........42 To transfer a call to another extension ........27 Using a headset with your Sayson 480e phone ......42 To transfer a call to an outside number........27 Dataport Operation ................44...
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Page 5: Introduction
Introduction Changing a Number in the Callers List before Dialing................52 This manual covers the use of the 390 and 480 phones Deleting an Entry in the Callers List ........53 programmed for AltiGen phone system. This program- Deleting all Entries in the Callers List ........53 ming provides an easy-to-use interface through the FAQ......................53... -
Page 6: Attach The Stand
Note: You should connect the power adaptor to a surge protector or power bar. Note: You may wish to purchase a short phone cord from a local supplier for a wall installation. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 7: Insert Number Card
North America) or 604-629-4976 to program your phone Quit- The softkeys are the 6 buttons on either side of the screen. The ‡ softkey labels are the text that appears beside the buttons 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 8: Screen States And Softkeys
The screen should now say Accept Download and Softkeys from AltiGen Slot 1. Please press Yes. The Sayson programming for AltiGen contains three screen states—Idle, Connected and Inbound. These screen states have softkeys to help you make and man- age your calls more easily. -
Page 9: Pickup Menu Screen
3. Press Done softkey to continue. Note: It is normal to hear a beep and a short pause before the screen appears. If you do not see this screen, contact your system 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 10: Intercom
Requires the 12 port PCI Analog Station Board (ALTI-TTAS-12) installed on the AltiGen system. Any phone on the system can inter- com the latest Sayson phone. If an extension is not connected to the 12 port PCI Analog Station Board and is intercommed, it will ring and go into voice. -
Page 11: Dial Menu Screen
You can use LastClr softkey to call the last incom- press the DirSrv+ softkey, please contact your system adminis- ing call. trator to install the Sayson software on the AltiWare server. SySpeed – System Speed Dial ExtList – Extension List Directory... - Page 12 Prv/Nxt=Next List. The Prv/Nxt softkey ‡ Intercom calls can only be made to other phones. Contact your system administrator if you're not sure which extensions have this capability. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide...
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Page 13: Syspeed - System Speed Dial Directory
Visual Voicemail offers a graphical way of handling your messages. It displays a list of your voicemails so that range of names. The next screen will look like you can: this: 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 14: To Access Visual Voice Mail
Vmail+ softkey, please contact your system administrator and only urgent and forwarded messages will have their correspon- to ensure the Sayson software is installed and running on the server. ding tag marks. Messages that have been heard and downloaded into Your administrator can also configure your extension so that you do your email application are marked with "*". -
Page 15: To Delete Messages
• Press the Stop softkey during playback to stop the To call someone that left you a voicemail, press the message. Dial softkey and the next screen will display: 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 16: Idle State 2
DND – Do Not Disturb Use this softkey to toggle the Do Not Disturb feature on and off. While activated, all your calls will be for- warded to voicemail. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 17: Paging
To see the Paging Options screen please press the extension will also hang up automatically. 12 Paging softkey on the Idle screen, if you have a Sayson phone with basic programming. If you have a Sayson Plus phone from the Idle Screen please press Workgroup Options the More options and then the Paging softkey. -
Page 18: Wait - Status Not Ready
Since there are no longer any connections to internal users, internal trunk lines are then dropped, freeing up system trunk line resources for other calls. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 19: To Transfer A Call To A Voice-Mail Box
To use this feature, while connected to the first party: 1. Press the Conf softkey. 2. Enter the extension or (9) + outside number that 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 20: Handling Multiple Calls
(Your extension must be configured for either option, please con- be present for a few seconds when you are connected 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 21: Multiple Call Waiting
4. The phone will ring and it will be the waiting call. When your extension is configured for multiple call waiting, you can switch between more than 2 callers by using the park and retrieve functions. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 22: Interactive Branding
You can Intercom or set-page among Sayson Plus phones. To do this, dial #93 and the extension number and after two rings the remote Sayson Plus phone will automatically go off hook and you can talk through the speaker. When you hang up, the remote phone will also hang up. -
Page 23: Silent System Call Park
#38. Pressing#38 a second time restores the system to its normal outside calling status. • Multi-functional FSK and Voltage Message waiting indicator (for Incoming Call, Extension-in-Use, Message Waiting, and Hold). 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 24: Customizing Your Phone - Options Menu
1. For example, press Menu the Hour softkey to increase the hour from 1 to 2. Note: The Sayson Phone sets the time and the date when you receive your first call There are nine configuration options, accessed by pressing 3. -
Page 25: Live Dialpad
• HSet/Spkr – calls will be sent to the headset. By pressing the button on the phone you can switch between the headset and the handsfree speaker- phone. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 26: Headset Operation
Headset Operation into the headset jack located on the left hand side of the telephone. The mode 390 phone is headset compatible and the 480 is equipped with headset mode. Contact your telephone equipment retailer or distribu- tor to purchase a headset. Customers should read and observe all safety recommendations contained in head- set operating guides when using any headset. -
Page 27: Dataport Operation
Operation To adjust the speaker volume, press the volume button while the speaker is activated (activate the speaker by The Sayson 480 phone is equipped with a dataport pressing in the model 390 or in the located on the right hand side. -
Page 28: Telephone Light
The Sayson call is on hold. Press or lift the handset to 390/480 will keep the call, although the display will not take the call off hold. work while the power is off. Handsfree calls will not •... -
Page 29: Entering Letters And Characters
Saved:Directory. ` . _ - 1 & , Note: If the entry is a number only (such as in the # / \ @ 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 30: Dialing From The Directory
You cannot add entries to a locked directory. 1. Press Calling an Entry in the Callers List 2. Press 1. Press the Callers button 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 31: Copying From The Callers List To The Directory
Alternatively, you may need to add ‘1’ before long dis- in the model 390 or in the 480 tance numbers in order to dial long distance. to dial the number using Handsfree. 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 32: Faq
You do not need to use the flash key to transfer a call. extension is configured for MDMF caller ID format. The transfer button performs a flash function already. To perform call handling functions such as transfer, 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 33: Limited Warranty
Why does the phone hang up or drop calls Sayson Communications Inc. shall not be liable for any intermittently when I’m on speakerphone incidental or consequential damages, including, but not... -
Page 34: Warranty Repair Services
1. Never install telephone wiring during a lightning North America, please contact your authorized Sayson storm. dealer. For further information call Sayson at (604) 2. Never install telephone jacks in wet locations unless 730-1842. You may be responsible for shipping the jack is specifically designed for wet locations. -
Page 35: Us Regulations - Please Read Carefully
Order Code (USOC) network interface jack, as speci- the vicinity of the leak. fied in the installation instructions, to connect this tele- 14. CAUTION: To eliminate the possibility of acci- 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... -
Page 36: Emi/Emc (Fcc Part 15)
• Do not attempt to repair this equipment. If you ference to radio communications. However, there is no 390/480 Phone for AltiGen User Guide 390/480 Phone for AltiGen User Guide... - Page 37 • Consult the dealer or an experienced radio/TV tech- nician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 390/480 Phone for AltiGen User Guide...
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