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Summary of Contents for Sayson 390
- Page 1 Pocket User Guide 390/480e TeleVantage...
- Page 2 390/480e TeleVantage User Guide Revised: May 6, 2004...
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Page 3: Table Of Contents
Sayson Technologies Ltd. will not accept liability for any damages, including long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Sayson Technologies Ltd. will not be liable for technical or editorial Introduction................1 errors or omissions contained within this documentation. - Page 4 Handling Multiple Calls ........19 Deleting the Redial List ........30 Call Waiting ............19 Headset Operation ............31 Inbound Call State ............20 Using a headset with your Sayson 390 phone ..31 Intercom Setup..............21 Using a headset with your Sayson 480e phone ..33 Voice-first ..............21 Dataport Operation............34 Additional TeleVantage Codes ........23...
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Page 5: Introduction
Introduction Dialing from the Directory ........40 Deleting an Entry from the Directory....40 This manual covers the use of the Sayson 390/480e Deleting all Entries in the Directory ....40 phone with the TeleVantage phone system. The Sayson 390/480e phone provides an easy-to-use interface Locking the Directory..........41... -
Page 6: Connect The Cords
If you have installed the stand and are using the ‡ phone on a desk—simply turn the telephone over so Note: You may wish to purchase a short phone cord from a local supplier for a wall installation. Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 7: Insert Number Card
You will see the next screen, please wait. (No more than ten seconds). The softkeys are the 6 buttons on either side of the screen. ‡ The softkey labels are the text that appears beside the buttons Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... - Page 8 -Yes Quit- The screen should now say Accept Download from Sayson Slot 1. Please press Yes. Caution: DO NOT pres Yes during a beep. If you do you may hear a noise similar to a dial up modem or fax machine. If this happens please hang up and try again.
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Page 9: Idle State 1
Press the Pickup softkey and the Ringing Hold Parked Call Pickup screen will appear. This screen will allow you to pick up calls ringing at another The Sayson phones contain three screen states—Idle, extension or retrieve parked calls. Connected and Inbound. These screen states have softkeys to help you make and manage your calls more easily. -
Page 10: Anyring-System Call Pickup
TeleVantage phone system. Note: To configure your TeleVantage system to support Intercom go to section “Intercom Setup.” To make an intercom call on your Sayson 390 or 480e phone: Note: In any option, after dialing an extension or outside 1. Press the Intrcom softkey or dial *15. -
Page 11: Status Menu Screen
Call Rules and indicates that you are at your desk and ready to receive calls. • DND (Do Not Disturb) — Sends your incoming calls directly to voice mail without ringing your Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 12: Callfwd-Call Forwarding
This key allows you to record a message and send it Flash softkey, but you will need to know the directly to the voicemail of one or more TeleVantage TeleVantage keycodes. users. Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 13: Transferring Calls
2. Press VMail 3. Enter the extension number and press Hangup You can also use this method to switch between your current call to a call that is on hold. Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 14: Parking Calls
4. Press Back to cancel the conference and go back to Phone” in Using TeleVantage for more information. the original caller 5. To add more members to the conference, press Add Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 15: Inbound Call State
If you are unable to select Voice-first answering in Tools>Options> Phone, check with your TeleVantage administrator to make sure that your extension is configured for Voice-first. Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 16: Additional Televantage Codes
Please note that the Intercom feature only works in Client, you can screen incoming calls verbally. Callers TeleVantage 5.0 and up. If your 390/480e phone does will be prompted for their names with which the sys- not already have the latest programming that supports tem will use to announce the call to you. -
Page 17: Disable Call Waiting For A Call
Entering an Account Code for a Call Please go to www.sayson.com. Click on Products and then on Interactive Branding. If your company requires you to associate an account code with your call, you can press Flash *11 at any In the two fields provided, please type in the informa- time during a call to enter an account code. -
Page 18: Other Phone Features
480e special features not found on the 390 • Headset mode: Activate headset with the touch of a There are six configuration options in the model 390 button without losing the ability to use speaker- and nine in the model 480e, both accessed by pressing phone or handset. -
Page 19: Time/Date
Redial list display. Up to three security numbers can be created using this option. Press the Note: The Sayson phone sets the time and the date when you Change softkey and then enter the security number. receive your first call. -
Page 20: Predialing A Number
• HSet/Spkr – calls will be sent to the headset. By pressing the button on the phone you can switch between the headset and the handsfree speak- The model 390 phone is headset compatible and the erphone. 480e is equipped with headset mode. Contact your telephone equipment retailer or distribu- Predialing a Number tor to purchase a headset. -
Page 21: Headset Operation
Headset Operation Using a headset with your Sayson 480e The 480e is equipped to accept headsets with either a modular RJ22 jack or a 2.5mm standard jack. Headsets with a modular RJ22 jack can be connected to the phone by using the jack on the back of the set. -
Page 22: Dataport Operation
Dataport Adjusting the Operation Volume The Sayson 480e phone is equipped with a dataport Pressing the volume button adjusts the located on the right hand side. The data port can be receiver, speaker, and ringer volume. used to connect another device such as a fax machine or computer modem to the phone. -
Page 23: Status Lights
The Sayson in the model 390 or in the 480e to 390/480e will keep the call, although the display will take the call off mute. not work while the power is off. Handsfree calls will Telephone Light not be reestablished during a power interruption. -
Page 24: Entering Letters And Characters
` . _ - 1 & , 2. When the number is displayed on the screen, press . If the entry includes a name and num- # / \ @ Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... -
Page 25: Dialing From The Directory
2. Find the entry you would like to call in the Directory. Unlocking the Directory 3. Lift the handset to dial the number, or press Dial or 1. Press in the model 390 or in the 480e to dial the number using Handsfree. 2. Press 3. Press . -
Page 26: Calling An Entry In The Callers List
Use the dial pad to add digits. Note: 5. Lift the handset to dial the number, or press Dial or will also hang up a caller if you are on a in the model 390 or in the 480e call. to dial the number using Handsfree. -
Page 27: Faq
Then, the first incoming call will update the phone softkeys will reappear. You can also press the “servic- with the time & date from the clock in the Sayson sys- es” key and select the service in the first slot. Please tem. -
Page 28: Limited Warranty
Sayson System Please make sure your administrator has connected a for more details. music source to your Sayson system. Do not use the button at the top of the phone, as that will Exclusions only place the caller on Hold at the set (similar to Sayson, Inc. -
Page 29: Warranty Repair Services
Important Safety This warranty sets forth the entire liability and obliga- tions of Sayson Inc. with respect to breach of warran- Instructions ty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchant-ability. -
Page 30: Use
Part 68, Rules and Regulations, of the FCC for direct connection to the Public Switched a) When the power supply cord or plug is damaged or frayed. Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage... - Page 31 Connection to Party Line 2. Perform such activities in the off-peak hours, such Service is subject to state tariffs. (Contact the state as early mornings or late evenings. Sayson 390/480e Phones for TeleVantage Sayson 390/480e Phones for TeleVantage...
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Page 32: Emi/Emc (Fcc Part 15)
• Consult the dealer or an experienced radio/TV tech- nician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Sayson 390/480e Phones for TeleVantage...
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