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Sayson 480 User Manual

Sayson technologies ltd sphericall user guide 390, 480
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Summary of Contents for Sayson 480

  • Page 1 Pocket User Guide 390/480e Sphericall...
  • Page 2 Sayson 390/480 Sphericall User Guide Revised: May 14, 2004...

  • Page 3: Table Of Contents

    Sayson Technologies Ltd. will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Sayson Technologies Ltd. will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 4 Speaker Light ...33 Telephone Light...33 Interactive Branding...34 Headset Operation ...35 Using a headset with your Sayson 390 phone ...35 Using a headset with your Sayson 480 phone ...35 Adjusting the Volume...38 Additional Phone Features ...39 Emergency Service Feature ...39 Dataport Operation ...39 480 special features not found on the 390 ...39...

  • Page 5: Introduction

    Introduction This manual covers the use of the Sayson 390 and Sayson 480 business phones with the Sphericall phone system from Sphere Communications. The Sayson 390 and 480 phones provide an easy-to-use interface through its large screen and 6 softkeys. By providing...

  • Page 6: Connect The Cords

    Press the cords into two of the grooves provided on the bottom the stand. This will allow the stand to sit flat on a desk surface. Sayson 390/480 for Sphericall User Guide 5. Install the phone If you have installed the stand and are using the phone on a desk, turn the telephone over so it rests on the stand.

  • Page 7: Insert Number Card

    Sphericall dealer. For more information, Sphericall dealers can contact Sayson directly at 604-730-1842. Sayson 390/480 for Sphericall User Guide Installation & Setup Screen States and Softkeys Setup After the phone is plugged in and powered up, lift the handset.
  • Page 8 No. Do you have a passcode -Yes Sayson 390/480 for Sphericall User Guide The screen should now say Accept Download from Sayson Slot 1. Please press Yes. Caution: DO NOT press Yes during a beep. If you do you may hear a noise similar to a dial-up modem or fax machine.

  • Page 9: Screen States And Softkeys

    Screen States and Softkeys The Sayson 390 and 480 phones contain three basic screen states—Idle, Connected and Inbound. These screen states have different softkeys to help you make and manage your calls more easily. Idle State The Idle State is the screen you will see when your phone is on-hook or at dialtone.

  • Page 10: Callfwd

    Adding each additional forward- ing number is a separate operation. To deactivate Call Forwarding, press the CallFwd softkey, then Disable. Sayson 390/480 for Sphericall User Guide Screen States & Softkeys DND (Do Not Disturb) This softkey activates and deactivates the DND (Do Not Disturb) feature.

  • Page 11: Voicemail

    If you are unable to access your voicemail through the phone, contact your Sphericall dealer or see the section “Setup for Sphericall Voicemail” under “Installation and Setup” within this guide. Sayson 390/480 for Sphericall User Guide Screen States & Softkeys More This softkey accesses the next screen, which contains AuthPIN.

  • Page 12: Predialing A Number

    Dial softkey, or press the button in the model 390 or in the 480. You can turn off this option on the 480 using the Live Dial Pad feature. Sayson 390/480 for Sphericall User Guide Screen States &...

  • Page 13: Parking Calls

    To place a call on hold so that it can be retrieved from another extension, you must park the call. While con- nected to a call: 1. Press the Park softkey Sayson 390/480 for Sphericall User Guide Screen States & Softkeys 2. Select either: ZonePrk—Places the call into a “virtual” park zone where it can be retrieved from any phone on the system.

  • Page 14: Conference Calls

    2. The display will show Conference Call, and the entered extension will ring. You can speak to that person after they pick up. Sayson 390/480 for Sphericall User Guide Screen States & Softkeys 3. Press ConfAll to connect all callers and begin the conference.

  • Page 15: Call Waiting

    Call Waiting The 390 and 480 phones are enabled to receive the caller ID of the call waiting. When the call waiting tone sounds, the call waiting screen will appear. Press the CallWtg softkey to answer the second phone call, putting the first call on hold. The new call’s caller ID information will be diplayed on a new screen.

  • Page 16: Inbound Call State

    When you answer the call, the screen will change to the Connected State. If you cannot answer the call, it will go to voicemail and the phone will return to the Idle State screen. Sayson 390/480 for Sphericall User Guide Options Menu— Customizing Your Phone...

  • Page 17: Time/Date

    Press the Change softkey to turn on or off the dial pad mode. 9. Set Audio – The Model 480 telephone allows you to use a handset, headset or handsfree to handle incoming and outgoing calls. This option provides dif- ferent combinations of these three methods to provide maximum flexibility in handling calls.

  • Page 18: Hard Keys

    Press Backspace or character. 6. Press Save. The new entry now shows on the display. Sayson 390/480 for Sphericall User Guide will appear. to erase a Note: You can also copy an entry from the Callers List or Redial List to the Directory using the before or after you have changed it.

  • Page 19: Changing Entries In The Directory

    2. Find the entry you would like to call in the Directory. 3. Lift the handset to dial the number, press Dial, or press in the model 390 or 480 to dial the number using handsfree. Sayson 390/480 for Sphericall User Guide in the Deleting an Entry from the Directory 1.

  • Page 20: Callers List

    3. Lift the handset to dial the number, press Dial, or press in the model 390 or 480 to dial the number using handsfree. Copying from the Callers List to the Directory When the number is displayed in the Callers List, press .

  • Page 21: Redial List

    Goodbye Ends the current call or cancels the current softkey operation and returns the phone to the Idle State. Sayson 390/480 for Sphericall User Guide Status Lights Speaker Light • Speaker light is on: A call is on handsfree (speaker).

  • Page 22: Interactive Branding

    2. To end a call, return the handset to the phone cradle. Using a headset with your Sayson 480 phone The Sayson 480 is equipped to accept headsets with either a modular RJ22 jack or a 2.5mm standard jack. Headsets with a modular RJ22 jack can be connected to the phone by using the jack on the back of the set.
  • Page 23 Sayson 390/480 for Sphericall User Guide Making and Receiving calls using a Headset 1. Ensure that you have selected a headset audio mode by accessing the menu. 2. Plug the headset into jack. 3. Press the key to obtain a dialtone or answer an incoming call.

  • Page 24: Adjusting The Volume

    If you are on a hand- set call during a power interruption, The Sayson 390/480 will keep the call, although the display will not work while the power is off. Handsfree calls will not be reestablished during a power interruption.

  • Page 25: Faq

    Call, Extension-in-Use, Message Waiting, and Hold). Note: The Message Waiting indicator on the 390 is only FSK compatible. Sayson 390/480 for Sphericall User Guide Why don’t numbers I return from the callers list connect? When returning a call from an outside caller, you must add the trunk pre-dial string at the front of the num- ber.
  • Page 26 Please review the section of the manual titled .” “Softkeys and Screen States Sayson 390/480 for Sphericall User Guide How come the screen doesn’t show the Transfer button right away when I’m connected to a caller? Please do not manually dial the pickup codes (*93, *92) to pickup calls ringing at other extensions or groups.

  • Page 27: Limited Warranty

    Sayson Technologies Ltd. shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirect-...

  • Page 28: After Warranty Service

    This restriction applies during and after the warranty period. Unauthorized repair will void the warranty. Sayson 390/480 for Sphericall User Guide Important Safety Instructions The following safety instructions cover the installation and use of the product.

  • Page 29: Use

    11. Unplug this product from the wall outlet and refer Sayson 390/480 for Sphericall User Guide servicing to qualified service personnel under the following conditions: a) When the power supply cord or plug is damaged or frayed.

  • Page 30: Us Regulations-Please Read Carefully

    • If the terminal equipment causes harm to the tele- phone network. The telephone company will notify you in advance that temporary discontinuance of the Sayson 390/480 for Sphericall User Guide product may be required. But if advance notice isn’t practical, the telephone company will notify you as soon as possible.

  • Page 31: Emi/Emc (Fcc Part 15)

    2. Perform such activities in the off-peak hours, such as early mornings or late evenings. Sayson 390/480 for Sphericall User Guide EMI/EMC ( FCC Part 15 ) Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pur- suant to Part 15 of the FCC Rules.

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390480e

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