Warranty Statement - Rheem 613050 Service Instructions Manual

RHEEM ELECTRIC WATER HEATER WARRANTY - (AUSTRALIA ONLY)
Rheem Australia will:
a) Repair or, if necessary replace any Rheem water heater; or
b) Replace any component (or, if necessary, arrange the installation of a new water heater),
which falls within the Warranty Periods specified below, in accordance with and subject to the following table, conditions and
exclusions.
Installation
Component and cylinder warranty (from date of installation)
All installations
Inner cylinder warranty (from date of installation)
Water heater installed in "a single- family
domestic premises with a thermostat
setting below 76ºC"
Water heater installed in any other than
"a single- family domestic premises with
a thermostat setting below 76ºC"
Notes:
** Refer to item 4 of warranty conditions.
Rheem Australia reserves the right to transfer fully functional components from the defective water heater to the replacement water heater if required.
1. This warranty is applicable only to Rheem water heaters manufactured
from 1 January 2001.
st
2. The water heater must be installed in accordance with the Rheem water
heater installation instructions, supplied with the water heater, and in
accordance with all relevant statutory and local requirements of the State in
which the water heater is to be installed.
3. Where a failed component or water heater is replaced under Warranty, the
balance of the original period will remain effective. The replaced part or
water heater does not carry a new warranty.
4. Where the water heater is installed outside the boundaries of a
metropolitan area as defined by Southcorp or further than 25 km from a
regional Southcorp Water Heaters Australia branch office, or an
REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER HEATER WARRANTY
1.
ABOVE, BUT THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY TO BECOME VOID, AND
MAY INCUR A SERVICE CHARGE AND COST OF PARTS.
a) Accidental damage to the water heater or component including: Acts of
God; failure due to misuse; incorrect installation; attempts to repair the
water heater other than by a Southcorp Accredited Service Agent or the
Southcorp Water Heaters Australia Service Department.
b) Where it is found there is nothing wrong with the water heater; where the
complaint is related to excessive discharge from the temperature and
pressure relief valve due to high water pressure; where there is no flow of
hot water due to faulty plumbing; where water leaks are related to
plumbing and not the water heater components; where there is a failure of
gas, electricity or water supplies; where the supply of gas, electricity or
water does not comply with relevant codes or acts.
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY AND ALL CLAIMS
FOR DAMAGE TO FURNITURE, WALLS, FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER DIRECTLY
OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER.
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner under certain circumstances with certain
minimum statutory rights in relation to your Rheem water heater. This warranty must be read subject to that legislation and nothing in this warranty has the effect of
excluding or restricting those rights.
Rheem Australia Pty Ltd
A.B.N 21 098 823 511
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for any consequences, which may arise as a
result of its application.
TM014 Rheem Heavy Duty Electric Service Instructions REV: A
Date of Issue: 10/7/2002
Models Period
All models 12 months
Years 2 and 3 New water heater free of charge, including labour**
Rheemglas
Years 4 and 5
Years 2 - 5
Optima and
Heavy Duty
Years 6 - 10
Rheemglas Years 2 and 3
Optima and
Years 2 - 5
Heavy Duty
WARRANTY CONDITIONS
5.
6.
WARRANTY EXCLUSIONS
c)
d)
e)
26
Warranty
New component or water heater free of charge,
including labour**
New water heater free of charge with installation and
labour costs being the responsibility of the owner.
New water heater free of charge, including labour**
New water heater free of charge with installation and
labour costs being the responsibility of the owner
New water heater free of charge with installation and
labour costs being the responsibility of the owner
Accredited Service Agent, the cost of transport, insurance and travelling
costs between the nearest Southcorp Water Heaters Australia Accredited
Service Agent's premises and the installed site shall be the o w ner's
responsibility.
The warranty only applies to the water heater and original or genuine
company component replacement parts and therefore does not cover any
plumbing or electrical parts supplied by the installer and not an integral
part of the water heater, e.g. pressure limiting valve; isolation valves; non-
return valves; electrical switches; pumps or fuse.
The water heater must be sized to supply the hot water demand in
accordance with the guidelines in Rheem water heater literature.
Where the water heater or water heater component has failed directly or
indirectly as a result of: excessive water pressure, temperature and/or
thermal input or corrosive atmosphere.
Where the water heater is located in a position that does not comply
with the Rheem water heater installation instructions or relevant
statutory requirements, causing the need for major dismantling or
removal of cupboards, doors or walls, or use of special equipment to
bring the water heater to floor level.
Repairs to the water heater due to scale formation in the waterways
when the water heater has been connected to a harmful water supply as
outlined in the Owner's Guide and Installation Instructions booklet.
FOR SERVICE TELEPHONE
131 031 AUSTRALIA
0800 657 335 NEW Zealand
or refer local Yellow Pages