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INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTION À L'INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
STOP
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
ARRÊT
SI VOUS AVEZ DES PROBLÈMES OU QUESTIONS,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU
APPELEZ LE SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
CE PRODUIT OÙ VOUS L'AVEZ ACHETÉ.
pour le service en français: 866-661-1219
PARE
SI TIENE ALGÚN PROBLEMA O PREGUNTAS, ENVÍE UN
MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER ESTE
PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Línea para llamadas en español: 866-661-1219
INSTRUCTION MANUAL ENCLOSED
MANUEL D'INSTRUCTION À L'INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
ATTENTION
For Customer Service:
www.twinstarhome.com
in English Call: 866-661-1218
ATTENTION
Pour le service à la clientèle:
www.twinstarhome.com
ATENCIÓN
Servicio de atención al cliente:
www.twinstarhome.com
1
STOP
ARRÊT
PARE
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Related Manuals for Twin-Star International 23IMM1895
Summary of Contents for Twin-Star International 23IMM1895
- Page 1 INSTRUCTION MANUAL ENCLOSED MANUEL D’INSTRUCTION À L’INTÉRIEUR MANUAL DE INSTRUCCIONES ADJUNTO ATTENTION STOP STOP IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL OR CALL CUSTOMER SERVICE BEFORE YOU RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED. For Customer Service: www.twinstarhome.com in English Call: 866-661-1218 ATTENTION...
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Page 2: Table Of Contents
Operating Instructions .......................... 9 Care and Maintenance ........................1 1 Troubleshooting ...........................1 1 Warranty ............................. 1 2 Replacement Parts ..........................1 3 For Customer Service: Twin-Star International, Inc. www.twinstarhome.com Delray Beach, FL 33445 English Call: 866-661-1218 Made in China Spanish /French Call: 866-661-1219... -
Page 3: Important Information
IMPORTANT INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at 1-866-661-1218, 8 a.m.-8 p.m., EST, Monday-Friday. When using electrical appliances, always follow basic precautions to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. -
Page 4: Product Specifications
IMPORTANT INFORMATION 22. Avoid the use of an extension cord because the extension cord may overheat and cause risk of fire. However, if you have to use an extension cord, the cord must be No.14 AWG minimum size and rated not less than 1875 watts. -
Page 5: Package Contents
PACKAGE CONTENTS Part Description Quantity Hearth/Base Center Left Side Panel Center Right Side Panel Center Front Panel Left Side Panel Right Side Panel Mantel/Top Wood Shelf Side Back Panel Left Front Door Right Front Door Center Front Bar Insert Support Bar Insert... -
Page 6: Hardware Contents
HARDWARE CONTENTS Picture (Shown to size) Description Quantity Part Bolt 18+1 extra Washer 18+1 extra Wood Dowel 24+1 extra Screw Shelf Pin Knob (with bolt ) Screw Touch-up Pen SAFETY INFORMATION WARNING • Before assembly, carefully use scissors or utility knife to cut and unwrap all parts. Make sure you do not discard the hardware. -
Page 7: Preparation
PREPARATION Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and diagram above. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts. - Page 8 3. Insert one Wood Dowel (CC) into each of the Fig. 3 pre-drilled holes on the top edges of the Assembly from step 2. Then locate Mantel/Top (G) and lay finished side up on top of completed assembly. From the inside, attach Mantel/Top (G) using Bolts (AA) and Washers (BB) through the pre-drilled holes in the mounting blocks.
- Page 9 6. Choose desired height of Wood Shelf (H) and place Fig. 6 the four Shelf Pin (EE) into same height shelf holes inside side panels. Insert Wood Shelf (H), allow Wood Shelf (H) to rest on the Shelf Pin (EE). Hardware Used Shelf Pin x 16...
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Page 10: Operating Instructions
When choosing a location for your new fireplace, follow the general instructions. Also, for best effect, install the fireplace out of direct sunlight. Cold climate installation recommendation: When installing this unit against a non- insulated exterior wall or chase, it is mandatory that the outer walls be insulated to conform to applicable insulation codes. - Page 11 NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the...
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Page 12: Care And Maintenance
CARE AND MAINTENANCE • Dust your fireplace regularly with a soft non-lint producing cloth or household dusting product. • Clean your fireplace with a gentle non-abrasive household cleaner. Make sure to dry your fireplace immediately with a soft cloth or towel. •... -
Page 13: Warranty
1-YEAR LIMITED WARRANTY The manufacturer warrants this product to be free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. 1. Install and operate this Electric Fireplace in accordance with the installation and operating instructions furnished with the product at all times. - Page 14 REPLACEMENT PARTS LIST For replacement parts, call our customer service department at 1-866-661-1218, 8 a.m.-8 p.m., EST, Monday-Friday. Part No. Part Description 23II200GRA Left Control Panel Y11-S79-P85L Left Control Panel PCBA Y11-S79-P32L Right Control Panel Y11-S79-P85R Right Control Panel PCBA Y11-S79-P32R Flame Generator Drive Motor P10-Q...
- Page 15 INSTRUCTION MANUAL ENCLOSED MANUEL D’INSTRUCTION À L’INTÉRIEUR MANUAL DE INSTRUCCIONES ADJUNTO ATTENTION STOP STOP IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL OR CALL CUSTOMER SERVICE BEFORE YOU RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED. For Customer Service: www.twinstarhome.com in English Call: 866-661-1218 ATTENTION...
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