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Related Manuals for Novatel Lancer 3W
Summary of Contents for Novatel Lancer 3W
- Page 1 Lancer 3W™ Installation Guide GI-01016628 Version 1.0...
- Page 2 Warranty Warranty Period: Lancer 3W is covered for three (3) years from the date you acquire the product. Novatel Wireless warrants that during the Warranty Period, Lancer 3W ("Product") will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
- Page 3 Product due to modifications, alterations, additions or changes not made in accordance with Novatel Wireless' specifications or authorized by Novatel Wireless, (III) normal wear and tear, (IV) damage caused by force of nature or act of any third person, (V) service or repair of Product by...
- Page 4 • Connect the equipment into an outlet on a circuit different than its current connection. • Consult the dealer or an experienced radio/television technician. Caution Changes to this equipment not expressly approved by Novatel Wireless, Inc. could void your authority to operate the equipment with your local service provider.
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Page 5: Table Of Contents
1.3 Accessories............................1-2 2 MODEM COMPONENTS ..............2-1 2.1 Power Connector ..........................2-1 2.2 LED Indicators...........................2-2 2.3 Data Connector ..........................2-3 2.4 Modem Antenna Connector......................2-3 3 LANCER 3W SETUP .................3-1 3.1 Planning A Location .........................3-1 3.2 Antenna Location..........................3-2 3.2.1 Covert Layout (Internal Antenna)..................... 3-2 3.2.2 Normal Layout (External Antenna)................... - Page 6 Lancer 3W Installation Guide 5 EQUIPMENT SPECIFICATIONS............5-1 5.1 Power Savers ............................5-2 5.1.1 Transmitting ..........................5-2 5.1.2 Sleep Mode ..........................5-2 6 COVERAGE INFORMATION .............6-1 7 TROUBLESHOOTING ...............7-1 8 TECHNICAL SUPPORT..............8-1 8.1 User Information ..........................8-1 8.2 Services Offered By Technical Support ..................8-2...
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Page 7: Introduction
Lancer 3W Installation Guide 1 Introduction This manual describes procedures to install a Lancer 3W Modem in a vehicle. Please read this Installation Guide completely before starting the installation process. For information on alternate installations please contact our technical support department at 1-888-888-9231 or email at support@novatelwireless.com... -
Page 8: Accessories
Lancer 3W Installation Guide Accessories The following accessories are available: • GPS add-on card • Console mounting kit • Quick release bracket • Power Cable (15’) • Serial Cable (15’ DB-9) -
Page 9: Modem Components
3-6 for details. Rear panel Figure 1. Modem LEDs and Connections Power Connector The power connector for the Lancer 3W is a Molex connector that mates with Molex connectors (39-01-2040 or 39-01-2045). The pinout (looking into the modem) is shown below. -
Page 10: Led Indicators
Lancer 3W Installation Guide LED Indicators The modem has five LED indicators on its front panel as shown in Figure 1. The following table explains functions of each LED: Table 2. LED Indicators Function Description • Blinking at a slow rate indicates that the modem is actively Service searching for a CDPD Channel. -
Page 11: Data Connector
Lancer 3W Installation Guide Data Connector The Lancer 3W modem uses a standard RS-232 serial interface to connect to the host. The pinout of the DB-9 host serial connector is shown below: Note: Use a straight serial cable, not a null modem cable. -
Page 12: Lancer 3W Setup
Lancer 3W Installation Guide Lancer 3W Setup There are several items you should consider before installing the Lancer 3W: • Planning a Location • Antenna Location • Modem Location • Cable Layout • Mounting and Connecting Equipment FIRST-TIME INSTALLATION If you’re installing the Lancer 3W for the first time,... -
Page 13: Antenna Location
You should always plan equipment location based on department needs. The following are some common layouts for collocating an external antenna with the Lancer 3W modem: • Roof to trunk. In this layout there is a trunk-mounted modem and antenna attached to the roof with a whip antenna. -
Page 14: Modem Location
Mount the antenna on the center of the trunk. This placement is critical for proper signal reception. • Mount the antenna behind the light bar. Modem Location We recommend placing the Lancer 3W modem in one of the following vehicle locations: • Trunk (preferably off of the floor). •... -
Page 15: Serial Cable Routing
• Ensure the routed antenna cable is minimized as much as possible and the distance between the antenna and the Lancer 3W modem is not longer that the cable length. • Select a cable routing free of hazards such as excessive heat, possible screw punctures or a routing that requires you to pinch or kink the cable when installing it. -
Page 16: Mounting The Antenna
Lancer 3W Installation Guide 3.5.1 Mounting The Antenna Always mount the antenna according to the manufacturer’s specifications. In a normal design, we suggest that you mount the antenna first. Ensure the antenna is watertight. Use a sealant to keep out any moisture. -
Page 17: Mounting The Modem
1. Drill holes into the vehicle at the appropriate location (Refer to Section 3.3 Modem Location on page 3-3) and install the modem using the provided mounting hardware. 2. Mount the Lancer 3W modem using the enclosed mounting screws or optional mounts if available. 3.5.3 Connecting The Cables Use the following procedure to connect cables: 1. -
Page 18: Connecting The Power Cable
Lancer 3W Installation Guide 3.5.4 Connecting The Power Cable Use the following procedure to connect the power cable (See Figure 3 on page 3-8 for a diagram of the wiring): Caution The modem will not work if the vehicle doesn’t have a proper ground. - Page 19 You’re now ready to install and configure software. The following sections guide you through these procedures: • Installing the Wireless Modem Manager software. • Configuring the Lancer 3W modem using the Wireless Configuration Wizard. • Running the Wireless Modem Manager.
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Page 20: Installing Modem Software
Lancer 3W Installation Guide 4 Installing Modem Software Lancer 3W modem software will install two programs: • Wireless Modem Manager to check the status of the Lancer 3W modem. • Wireless Configuration Wizard to configure modem settings. Note: Before installing the Wireless Modem Manager, contact your CDPD service provider and obtain an IP address. -
Page 21: Configure The Modem
Lancer 3W Installation Guide Configure The Modem After installing the Wireless Modem Manager, you’re ready to launch the program to configure the modem. Use the following procedures to run the Wireless Configuration Wizard. 1. Launch the Wireless Configuration Wizard. Note: If you wish to run this later the setup program places a Wireless Configuration icon on your desktop. -
Page 22: Icon Display With Windows 95/98/Nt/2000
Using the Wireless Modem Manager also displays the following icon in the status area of the taskbar (next to the clock): This icon is the Novatel Wireless logo and is gray to indicate that there is no valid Internet connection, or black to indicate that the modem has registered onto the wireless network,... -
Page 23: Equipment Specifications
Lancer 3W Installation Guide 5 Equipment Specifications Modem: 649496 00164 3 bulk packaged 649496 00165 0 individually packaged Modem Case: Black aluminum extrusion chassis and metal faceplates Base unit with flanges for direct mounting Dust and water resistant splash proof cover Dimensions: Length: 8.2"... -
Page 24: Power Savers
If it senses data to send or receive, it resumes normal operation. Sleep mode only operates when the Lancer 3W modem is on the network, so it must be in an area with Wireless IP coverage. The modem comes with the sleep mode off, but may be... -
Page 25: Coverage Information
For the latest Wireless IP (CDPD) coverage information, refer to any of the following: • Your Wireless IP (CDPD) Service Provider web site. • The Novatel Wireless web site at http://www.novatelwireless.com • The Wireless Data Forum web site at http://www.wirelessdata.org... -
Page 26: Troubleshooting
Lancer 3W Installation Guide 7 Troubleshooting This section lists possible problems that might occur in Lancer 3W operation, along with troubleshooting tips to solve them. The Lancer’s modem LEDs don’t go on. This is usually a power issue. • Check the wiring to the battery and ensure it is properly grounded. - Page 27 The modem doesn’t register to the CDPD Network (for example, the SVC and RDY LEDS never go solid). The Lancer 3W is either being rejected by the network or the setup is incorrect. • Check the RSSI reading using the Modem Manager. There should be at least -100dBm to attempt a registration.
- Page 28 Lancer 3W Installation Guide The modem registers but can’t send or receive data. • Check the DNS settings in the Wireless Modem Manager. • Confirm the network connection by pinging a known IP address (such as your provider’s DNS server).
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Page 29: Technical Support
• The version of the operating system (e.g. Windows 95 Version B, NT 4, or CE 2.1). • The Electronic Identification (EID) number of the modem (found on the Lancer 3W label, or in the Wireless Modem Manager). • The version of the software for Wireless Modem Manager and Wireless Configuration Wizard software (found in the About screen). -
Page 30: Services Offered By Technical Support
Services Offered By Technical Support Customer support can assist you in the following ways: • Technical support to help you set up, install and troubleshoot your Lancer 3W Modem. • General information on all of Novatel Wireless Technology products and services. -
Page 31: Installation Notes
Lancer 3W Installation Guide 9 Installation Notes This page is for your use in making notes pertaining to your Lancer 3W installation.
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