Appendix A: Troubleshooting; Troubleshooting Power And Connection Issues; Troubleshooting Hardware Issues - SMART Table 442i Hardware User's Manual

Troubleshooting

Troubleshooting power and connection issues

Troubleshooting hardware issues

Setting up your table for troubleshooting touch issues
Diagnosing basic touch issues
Restarting SMART Table Activities
If you set up your SMART Table collaborative learning center following the procedures in the
SMART Table 442i textless installation instructions (smarttech.com/kb/170315) included with
your table, touch should work without any problems. However, if problems occur, follow the
procedures in this chapter to resolve them. You can also visit
view and download how-to and troubleshooting articles and more.
Troubleshooting power and connection issues
I M P O R T A N T
Turn off your table before checking or disconnecting cables inside the pedestal.
The following table presents power-related issues and solutions if the table isn't operating
properly:
Issue
The table isn't receiving
power.
The Power button isn't
illuminated.
There's no image on the LCD. Contact SMART Support (smarttech.com/contactsupport).
Troubleshooting hardware issues
I M P O R T A N T
Turn off your table before checking or disconnecting cables inside the pedestal.
17
Solution
Check that the power cable is plugged in and the switch is on.
Check that the power cable is plugged in and the switch is on.
smarttech.com/contactsupport
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