Inncom B573 User Manual page 35

Problem
My property has multiple B573
FLN5 RS-485 floor bridges
installed, and a GROUP of rooms
appear as NOT communicating on
the INNControl software running on
the Inncom server or terminal.
Other rooms are communicating.
277 · West Main Street· Niantic, CT · USA ·
Possible Cause
1. The RS-485 twisted pair wiring
from those rooms is not connected
to a B573, or there is an issue with
the wiring (ie rooms not punched
down, wiring shorts/opens, wiring
punched down backwards,etc).
2. The B573 that the missing rooms
connect to is not powered, is not
connected to the network , has
failed, or the COM port on the
particular B573 that the missing
rooms connect to is bad.
3. There is no line item in the
"B573_MC.cfg" script file for the
particular B573 that the missing
rooms should be connected to.
4. The IP addresses of the B573(s)
that the missing rooms should be
connected to is/are not defined
correctly in the "B573_MC.cfg"
script file.
5. The line item in the "B573_MC.cfg"
script file for the particular B573
with the missing rooms is missing
the "FLN5: Y" tag.
860-739-4468 · www.inncom.com
B573 User Manual
Revision 1.2, Issued 5/15/08
What to Check
1. Verify the green connector where
the RS-485 wiring pair from the
rooms connects to the B573 is
fully plugged into the B573 Com
Port, or that the actual wiring is
fully inserted in to the green
connector. Also verify the wiring
pair was not connected to the
green connector plug backwards,
2. Try to determine if the missing
rooms all connect to a particular
B573, or even to a particular
COM port (COM_A or COM_B)
on the B573.
Create a "WinP5PT NetDev"
report from the "WinP5PT"
program running on the Inncom
server (select "Cmd>Write
Netdev File" from the WinP5PT
menu bar). This will create a
text file named
"P5PT_NetDev.txt". Find the
"Rm ID" of the missing rooms in
the left most column of this text
file and then look across to the
right and you will see the IP
address of the B573 that the
room last communicated
through. In addition, the B573
COM port that the particular
room last communicated through
will be the 2nd pair of numbers in
the MAC address. A "01" means
COM_A, a "02" means COM_B.
Example:
MAC 00.01.82.0A.00.68 = COM_A
MAC 00.02.82.00.00.6A = COM_B
3. Review the section on
configuring the "B573_MC.cfg"
script file on page 16 and verify
the particular B573 is defined
correctly in the "B573_MC.cfg"
script file.
4. Review the section on
configuring the "B573_MC.cfg"
script file on page 16 and verify
the particular B573 is defined
correctly in the "B573_MC.cfg"
script file.
5. The line item in the
"B573_MC.cfg" script file for any
B573 configured as an FLN5 RS-
485 Floor Bridge must have
"FLN5: Y" tag at the end of the
line. Refer to the "Configure and
Save B573 Media Connector
Software Script File
(B573_MC.cfg)" section of page
16 for details.
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