Customer Service - Pidion BIP-6000 User Manual

Customer Service

Before Requesting After-Sales Service
Before asking for after-sales service, please back up the
data from the terminal.
We do not back up data from the products received in the
Customer Care Center. Therefore, we assume no
responsibility for loss/deletion of data.
Bluebird Soft Customer Service
FAX : +82-2-548-0870
E-Mail : gcs@bluebird.co.kr
Address : Customers Service Center, 2nd floor, 558-­8,
Shinsa-dong, Gangnam-gu, Seoul, Korea
Operating hours
Mon.-Fri. : 9 A.M. ~ 6 P.M. (GMT Time: +9 Hours)
The center is closed on Saturdays, Sundays and
holidays.
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BIP-6000 Manual
Registering for After-Sales Service
We receive the products for after-sales service through
mail, delivery service and hand carry only in principle.
If you bought the product from any party other than the
authorized dealer, you need to register the product before
asking for after-sales service.
Please enclose an evidence of purchasing or the receipt
to the product for after-sales service.
Please enclose the name, telephone number, address
and symptom for prompt service.
You can ask for after-sales service through the dealer or
the Customer Care Center in the head office.
Do not intentionally damage the label on the product.
Damaged label may result in a disadvantage to the
customer.
When you return the product to Bluebird Soft for service,
please put the product in a protective box.
No warranty will not be provided for any damage
occurring during delivery. We recommend you to use the
box and protective cover supplied with the product.
Make sure to deliver the product in a safe way. Bluebird
Soft assumes no responsibility for loss of the product
during delivery.