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Maxtor ATA Hard Drive Installation Manual

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ATA HARD DRIVE

Installation Guide

P/N: 20210100/A

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Summary of Contents for Maxtor ATA Hard Drive

  • Page 1: Installation Guide

    ATA HARD DRIVE Installation Guide P/N: 20210100/A...

  • Page 2: Table Of Contents

    Frequently Asked Questions ..... . 32 Contacting Maxtor ......33...
  • Page 3 intentionally blank page...

  • Page 4: Getting Started

    Getting Started Thank you for selecting a Maxtor hard drive storage product. This installation guide will lead you through the installation of your hard drive. Maxtor ATA ATA Interface Hard Drive Cable The Maxtor Retail Hard Drive Kit includes the components shown in Figure 1.

  • Page 5: Operating System Requirements

    Back Up Your Data Protect your data by backing up existing hard drives before installing your new Maxtor hard drive. Important Notice for Drives Larger than 137 GB System User Manual Windows 98, Me, 2000 (before Service Pack 3), and XP (before Service Pack 1) operating systems do not properly support the full capacity of an internal drive larger than 137 GB.

  • Page 6: Installing The Drive In A Macintosh

    See “Using a Drive Larger than 137 GB” on page 25 for more information. If you have a system older than the Power Mac G4, Maxtor recommends that you attach your drive to a Mac-compatible ATA PCI card (not included) instead of the on-board ATA controller.
  • Page 7 intentionally blank page Getting Started...

  • Page 8: Installing The Hard Drive

    Installing the Hard Drive This chapter describes how to physically install the hard drive in your computer. The installation steps are as follows: • Remove the system cover. • Set the jumper. • Mount the hard drive in your computer. •...

  • Page 9: Setting The Jumper

    40-pin Ultra ATA cable like the one included. Before installing a new hard drive, Maxtor recommends that you check to see if any device currently Installing the Hard Drive...
  • Page 10 attached to the ATA cable you wish to use is configured as cable select. Determine the jumper style and You may need to consult the documentation for this device or its settin gs using Figure 6 on page manufacturer for jumper configuration information. 9 or the diagram on the drive Older systems that do not support Ultra ATA/66 speeds or are dated prior to November 1998 may not be able to use the cable select jumper option.
  • Page 11 OR both devices as cable select, with the ATAPI device attached to the gray connector on the ATA cable. To avoid potential issues with hard drive detection and performance, Maxtor does not recommend attaching a hard drive as a slave on the same cable as an ATAPI device. (For cable Slave configuration, see “Existing System with Single ATAPI (CD/DVD/Zip)

  • Page 12: Mounting The Hard Drive

    ROM drives are typically installed), you first need to attach mounting brackets (not included) to the hard drive. Mounting brackets are included in the Maxtor Hard Drive Mounting Kit, sold separately at www.maxstore.com or at your local computer hardware store.

  • Page 13: Attaching The Cables

    Slave (Gray) Cable UDMA-capable hard drives and is required for hard drives configured as cable select. Maxtor strongly recommends using the Ultra ATA cable included in this package for maximum compatibility. Master The connectors on the ATA cable and power cable are keyed to prevent (Black) improper connection to the hard drive.
  • Page 14 Plug the blue connector on the provided Ultra ATA cable straight into the ATA connector on your motherboard or ATA adapter card. The correct orientation of the cable connector can be found by matching the key notch on one side of the cable connector with the corresponding groove in the ATA connector.
  • Page 15 Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 23.) Figure 10. Typical Device Configuration Cable Position Device Primary Master, 0: Boot Drive Primary Slave, 1: Additional Storage Drive (New Maxtor Drive) Secondary Master, 0: CD-ROM Secondary Slave, 1: No Device Installing the Hard Drive...
  • Page 16 Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 23.) Cable Position Device Primary Master, 0: Boot Drive Primary Slave, 1: Additional Storage Drive (New Maxtor Drive) Secondary Master, 0: CD-ROM Secondary Slave, 1: CD-ROM or DVD Existing System with Single ATAPI (CD/DVD/Zip) Drive and Previously Installed Additional Storage Device (See Figure 10 and “Installing an Additional Storage Drive or...

  • Page 17: Configuring The System Bios

    BIOS already set to auto-detect a hard drive after connecting the cables, thus eliminating the need to enter the Setup utility. If this is the case, the new Maxtor hard drive will be identified on the screen as the system boots. You can then proceed with the instructions for “Formatting the Hard Drive”...
  • Page 18 the system, so you may need to restart your computer to read the message. To make it easier to read the function key message: Press the Pause/Break key after the memory count to pause the system boot. The Pause/Break key is usually located in the upper right corner of your keyboard (see Figure 12).
  • Page 19 After the hard drives are detected, save the settings. If you are unable to locate the function key message to enter CMOS Setup or are experiencing difficulty with hard drive detection in the BIOS, refer to your system manual or contact your system manufacturer. Exit Setup and power off the system.

  • Page 20: Formatting The Hard Drive

    Formatting the Hard Drive This chapter describes how to format and partition your new hard drive using the MaxBlast software on a Windows system. Maxtor strongly recommends that all Windows customers use the MaxBlast installation software, rather than FDISK or the Windows Disk Management tool, to partition and format the hard drive.
  • Page 21 DOS version of MaxBlast. If your existing CDROM > IDE-0" or "A, CDROM, C." Depending on your BIOS type (AMI, Windows boot drive is working properly, Maxtor recommends using Award, Phoenix), the boot sequence the Windows version of MaxBlast instead.
  • Page 22 Press C to boot from CD-ROM When prompted to start the computer with CD-ROM support, select this option so that Windows will load the Figure 13. Maxtor Banner CD-ROM driver. After the system boot disk finishes loading, you should see the A:\ prompt.

  • Page 23: Installing Hard Drive As A Boot Drive

    DOS version of MaxBlast. If your existing If your system cannot boot from a CD, Windows boot drive is working properly, Maxtor recommends using you can create a bootable MaxBlast the Windows version of MaxBlast instead.
  • Page 24 MaxBlast 3, the Windows installer will prompts to install the operating system. If you have trouble inform you that there is an existing booting to the Windows XP CD, see Maxtor Knowledge Base partition on the drive. Choose to leave Article #855 at www.maxtorkb.com.

  • Page 25: Installing Hard Drive To Replace Existing Hard Drive

    Installing an Additional Storage Drive or Replacement Boot Drive (Windows 98, Me, 2000, XP) This section provides instructions for installing the hard drive in an existing system as additional storage or as a replacement for a currently functioning boot drive. Depending on your preference, you can use the Windows or DOS version of MaxBlast.
  • Page 26 Plug the black connector (master) on the ATA cable into before reattaching the cables. To look the new boot drive. Plug the grey connector (slave) into the up the jumper settings for Maxtor old drive. hard drives, see Figure 6 on page 9.

  • Page 27: Using A Drive Larger Than 137 Gb

    Scandisk and Defrag If your Maxtor hard drive came bundled with an Ultra ATA/133 PCI for partitions larger than 137 GB. card, or you have an installed an Ultra ATA/133 PCI card, you can safely install and use your drive with the card on Windows 98SE, Me, 2000, and XP.
  • Page 28 Your Hard Disk Option in the MaxBlast application will not fully enable large drive support and may lead to data loss. If you do not have one of the operating systems listed above, Maxtor recommends that you upgrade your operating system or try one of the solutions listed below.
  • Page 29 137 GB, so contact your chipset, system, or motherboard manufacturer to see if they have drivers available for your operating system. If not, Maxtor recommends that you purchase a Maxtor Ultra ATA/133 PCI Adapter Card, available from www.maxtorstore.com or your local computer retailer.

  • Page 30: Getting Help

    Getting Help This section provides troubleshooting tips and answers frequently asked questions about installing a hard drive. You can access the Maxtor Knowledge Base or contact Technical Support at www.maxtorkb.com. Installation Troubleshooting Why does my system freeze during the boot process? Why does the full capacity of my hard drive not show after I install it? •...
  • Page 31 BIOS update that may resolve this issue. Another way to overcome the BIOS limitation is to install an Ultra ATA PCI card like the Maxtor Ultra ATA/133 PCI Adapter Card. • If the system still hangs, you can use the MaxBlast 3 software to set the drive size.
  • Page 32 If the system no longer freezes while booting, continue to “Formatting the Hard Drive” on page 18 to set up your drive. • If the instructions above did not solve the issue, contact your motherboard manufacturer for a BIOS upgrade or purchase a Maxtor Ultra ATA/133 PCI Adapter Card. Getting Help...
  • Page 33 Why is the system unable to detect my newly installed Maxtor hard drive? Check for the following: • The hard drive is not physically installed correctly. Check the cables to verify that they are fully seated on both the hard drive and the motherboard. Verify that the hard drive is spinning after powering the system on and that you have an adequate power supply for all of your devices.

  • Page 34: Frequently Asked Questions

    Why do I need to format my hard drive? Does it come from the factory already formatted? Many operating systems are available that each have their own type of hard drive format. Maxtor hard drives come from the factory with a low-level format, but require a high-level format for your specific operating system to store and retrieve data properly.

  • Page 35: Contacting Maxtor

    Read the complete installation and test guide on the web page. If you are still having difficulty installing your hard drive after reading through this guide, view the Help library in the MaxBlast software, visit the Maxtor Knowledge Base at www.maxtorkb.com, or see below for further contact information.

  • Page 36: Glossary

    Glossary Advanced Technology Attachment. ATA (also known as Integrated Drive Electronics, or IDE) is a popular internal interface standard for computer peripherals BIOS Basic Input/Output System. A low-level program that controls a computer's basic functions. Boot To start or restart your computer; loading the operating system. Boot Drive The drive from which the operating system loads to start up your computer.
  • Page 37 Low-level formatting sets up the locations of sectors on the drive. Maxtor hard drives are low- level formatted at the factory and do not need to be low-level formatted by the end user.
  • Page 38 Index in 5.25" device bay 10 installing Windows XP 21 attaching cables 11 tools required 3 troubleshooting 28 jumpers BIOS capacity barrier 32 cable select 7 Ultra ATA cable 7, 11 cylinder limitation capacity 9, 28 Ultra/ATA adapter card 3, 11, 25 cable select 4, 7 setting 7, 8 cables...
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  • Page 40 © 2002 Maxtor Corporation. All rights reserved. Changes are periodically made to the information herein which will be incorporated in revised editions of this publication. Maxtor may make changes or improvements to the product(s) described in this publication at any time and without notice.

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