Troubleshooting - Pioneer DRM-6NX Service Manual

DRM-6NX

7.2.3 TROUBLESHOOTING

This section provides useful information to help you
resolve any difficulty you might have with your DRM-
6NX, namely:
÷ The front panel indicators
÷ Errors when accessing the DRM-6NX
÷ Problems running CD-ROM software
÷ Difficulties locating the DRM-6NX in NetWare
÷ Problems locating the domain controller in SMB
÷ Problems when accessing disc changers
÷ Restoring the factory default settings
The Front Panel Indicators
The front panel indicators show the status of the DRM-
6NX. The indicators have the following functions:
÷ Status - Flashes during startup. When the DRM-6NX
is ready for use, the light goes out. The LED remains
off, unless an error condition occurs.
÷ HDD - Flashes to indicate hard disk activity and SCSI
activity.
Caution!
Never turn off the power when the hard disk
drive is active (while HDD indicator is flashing).
÷ Network - Flashes to indicate the presence of network
traffic.
÷ CHANGER - Light when data is read from the internal
changer and when the SCSI bus is accessed.
÷ Power - Indicates that power is connected to the
DRM-6NX. This LED should remain lit and is only
used to indicate power is present in the DRM-6NX
unit.
Normal Conditions
The Power LED is controlled by hardware and is always
lit when power is connected.
This table shows the other front panel indicators under
normal conditions:
Event Status LED HDD LED Network LED
Initial power to unit
During power-up/Self-test.
Approx. 30 seconds.
After power-up/Self-test
First disc inserted
Last disc removed
Network Packet arrived
Flash loading 1 Flash/sec 1 Flash/sec 1 Flash/sec
* The Network LED will flash when there is network traffic.
48
ON ON ON
Flash OFF OFF
OFF ON Flash*
OFF ON Flash*
OFF OFF Flash*
OFF N/A Flash*
Error Conditions
This table shows the front panel indicators under various
error conditions:
Event Status LED HDD LED Network LED
CD-ROM has incorrect format
or SCSI bus not connected**
Faulty network connection
Illegal serial no.
Flash load failed
Token-Ring loopback failure
Token-Ring speed error
Error in EEPROM
Error in FLASH PROM
Error in SRAM
Error in DRAM/DIMM
Error in DRAM/DIMM
configuration error
Software/Hardware
combination error
Disconnect/reselect drive
error ****
* The Network LED will flash when there is network traffic.
** Check the logfile.txt file in the System folder for more information.
*** The HDD LED and Network LED will flash alternately in this condition.
**** Disable the function by setting the Disconnect/Reselect parameter to
off.
Status Indicator On
If the Status indicator remains lit after startup, this may
indicate an error. Most likely there is a problem with the
SCSI bus or with any of the connected disc drives. Make
sure all connected drives have unique SCSI addresses
and that only the last drive in the SCSI chain is terminated.
÷ If some drive error occurs during caching/reading,
caching/reading is canceled and the drive and discs
become disable.
Only restarting this product can clear this condition.
Errors when Accessing the Network
Cache Changer or Inserted Discs
If you get error messages when trying to access the
DRM-6NX or an inserted disc:
÷ Using TCP/IP, make sure that you have assigned a
unique Internet address to the DRM-6NX.
÷ Check the SCSI chain and ensure that all external disc
drives are switched on and that only the last unit is
terminated.
÷ Using Microsoft Windows Network, verify that you
have enabled the SMB protocol.
÷ Consult the error table in section "Error Conditions"
to see if the front panel indicators can help you
identify the problem.
OFF Flash Flash*
OFF OFF
Flash Flash Flash
Flash OFF OFF
Flash Flash OFF
ON OFF Flash
Flash OFF OFF
Flash OFF Flash
Flash Flash OFF
Flash OFF OFF
Flash Flash OFF
Flash Flash*** Flash***
Flash