Please provide the following information when reporting problems.
· Okidata Dealer Number
· Technicians Name
· Company Name
· Company's Address (Street, City, State/Province, ZIP / Postal Code, Country)
· Telephone and Fax Numbers (with area / country access codes)
· Product Name
· Units Serial Number
· Firmware Revision Level
· Description of Problem
· Document Name (with page number or procedure) with error or problem.
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