movistar Home Station ADSL Installation Manual page 15

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Problem
I cannot
access
Internet
More information at User Manual on Advanced Settings
CD.
Cause
A firewall installed in
your equipment is
preventing the
connection.
You have hired
static IP addressing
instead of dynamic
TCP/IP protocol is
not correctly
installed for the
network driver
used.
Computer is not
getting a correct IP
address, default
gateway or DNS
Server through DHCP
because computer
and the router are not
simultaneously
turned ON
It is not correctly
indicating the SSID
of your wireless
network when you
are trying to connect
Solution
Check that you don't have a
Firewall preventing connections to
internet. Configure your firewall to
enable web browsing, following the
manufacturer instructions.
Review the documentation included
in the box for specific instructions on
this case. Also read section 5
"Advanced configuration" in the
User Manual included in the
documentation CD.
You must be sure that TCP/IP is
correctly installed for the network
driver to which the router is
connected. Check the guide of
Ethernet Card and TCP/IP protocol
included at the advanced options CD.
It is recommended to restart
both devices, first the router
and then the computer.
Check you are using the same network
identifier (SSID) in all the network.
Remember it is case sensitive.
15

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