Trouble Shooting - iCanTek iCanServer540R User Manual

Audio/video server
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iCanServer540R User's Guide

6.2. Trouble Shooting

1. After iCanServer540R is successfully installed.
• iCanServer540R in viewing mode, neither channel name nor video is display and
eventually timeout message is shown up.
Check the power and network connection of iCanServer540R.
To check if the network is properly operating, open the browser and try to connect to
any server.
Example) http://www.icantek.com
Or open the MS-DOS Prompt and type the following.
ping www.icantek.com
Then press Enter. If you see the "
working properly. To check if the iCanServer540R is connected, open the MS-DOS
Prompt and type the following.
ping [the IP of the server]
Example) ping 192.168.1.112
If you see the
If you do not see a Reply message, check if the network cable and power cable are
properly connected.
Figure 6-2. Alarm Output of iCanServer540R
Reply from
"Reply from
..." message, it means that the server is properly connected.
External Alarm Device
External Power
..." message it means that the network is
Rev.1.0 (Nov. 2006)
41

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