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TROUBLESHOOTING
Brewer Will Not Power On
First check to make sure the brewer is plugged in. If using a GFI outlet, check to see if it has tripped. To
ensure that the outlet is working properly, plug other appliances in the outlet that the brewer is plugged
into. You should also check to make sure the power button has been pushed. For the Platinum brewer,
the power switch is on the back/bottom of the brewer. The MINI Plus brewer is designed to turn off
automatically after sitting idle for more than 90 seconds so if it turns off, press the power button again
to turn it on.
Brewer Will Not Brew When Used For The First Time
The brewer must be primed for use by filling the internal hot water tank before the first brew. If the
brewer is cold or frozen, wait two hours to prime so that it can reach room temperature. Priming in-
structions are located in your brewer's Quick Start Guide.
Brewer Will Not Brew
Make sure the brewer is powered on. After placing the K-Cup® portion pack in the K-Cup™ Holder,
make sure the handle is pushed down securely and the LCD Display reads 'READY TO BREW' with
the 'LEFT' , 'RIGHT' or 'BREW' button flashing, and press the flashing button.
If the LCD Display indicates ' A DD WATER' , add water to the removable water reservoir or make sure
the water reservoir is seated properly in its base. If the LCD Display indicates ' A DD WATER' even after
refilling, please contact our Customer Service Team at http://www.keurig.com/email-keurig.
(800-901-BREW)
The MINI Plus brewer needs at least 6 oz. of water to brew. If the blue Water Indicator is still illuminat-
ed, add more water to the water reservoir.
Brewer Shuts Off or Turns On Automatically
Check to make sure that the Auto Off or Auto On/Off Timer has not been set. To do this, press the but-
ton below 'MENU' and scroll through the programming options. 'OFF' should be displayed for Auto
Off and Auto On/Off.
To remove the assembly from the brewer, open the cover by lifting the handle. Grasp the top of the K-
Cup™ Holder with one hand while pushing up on the bottom of the assembly from underneath with the
other until it releases. The K-Cup™ Holder is dishwasher safe.
Brewing a Partial Cup
If the brewer is not brewing the full amount selected, it may be caused by the following:
The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup™ Holder cleaning
instructions.
The brewer needs to be descaled. Please refer to the descaling instructions.
The removable water reservoir was removed during brewing. Place the water reservoir back onto the
brewer and perform a cleansing brew without a K-Cup® portion pack.
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