KH3116 User Manual FCC Information Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
KH3116 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
KH3116 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
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KH3116 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.
KH3116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
KH3116 installation. * Features may have been added to the KH3116 since this manual was printed. Please visit our website to download the most up to date version of the manual.
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KH3116 User Manual About This Manual This User Manual is provided to help you get the most from your KH3116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
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KH3116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
KH3116 User Manual ALTUSEN Information Technical Support North America Technical Registered ALTUSEN product owners are entitled to Phone Support telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical 1. Contact your local dealer. Phone Support 2. Call the ALTUSEN Technical Support Cen- ter:(886-2) 8692-6959.
KH3116 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736)
A single KH3116 can control up to 16 computers. As many as 31 additional KH3116 units can be daisy chained to each other, so that up to 512 computers can all be controlled from a single keyboard-monitor-mouse console.
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KH3116 User Manual expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) saves all the space those extra components would take up; (3) saves on energy costs; and (4) eliminates the inconvenience and wasted...
DDC emulation - video settings of each computer is automatically adjusted for optimal output to the monitor Superior Video Quality: Up to 2048 x 1536, DDC, DDC2, DDC2B Firmware upgradable - simultaneously upgrade the firmware for all daisy chained KH3116 switches Backward compatible with CS-1716, ACS-1216A series KVM switches...
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KH3116 User Manual * For PC compatible computers. Mac and Sun computers must use the USB cable connection (see p. 5).
Chapter 1. Introduction Hardware Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A USB style mouse A USB style keyboard Computer The following equipment must be installed on each computer: A VGA, SVGA or Multisync card.
The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see F7 SCAN, p. 30). When the KH3116 is first powered on, the On Line and Selected LEDs blink one after the other as the Switch performs a self-test.
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4. Firmware Upgrade Section Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator's computer to the KH3116 plugs into this RJ-11 connector. (See p. 41 for firmware upgrading details.) Firmware Upgrade Switch During normal operation and while performing a firmware upgrade, this switch should be in the NORMAL position.
KH3116 User Manual KH3116 Rear View 1. Power Jack The power adapter cable plugs in here. 2. Daisy Chain Ports When Daisy Chaining Units, the cables plug in here. The port on the left is the Chain In port; the one on the right is the Chain Out port.
Keyboard Power On function. Single Station Installation In a Single Stage installation, there are no additional KH3116's daisy chained down from the first unit. To set up a single stage installation, refer to the installation diagrams on the following pages, and do the following: 1.
AC power source for your switch. This completes the single stage installation. You now may turn on the power to the computers. Note: The KH3116 initially links to the first computer you turn on. Single Stage Installation...
2. Use a daisy chain cable set (described in the Cables section, p. 5), to connect the Chain Out port of the parent KH3116 unit to the Chain In port of the child KH3116 unit (First Station Out to Second Station In, Second Station Out to Third Station In, etc.).
Operation Hot Plugging The KH3116 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for Hot Plugging to work properly,...
Station. Port ID Numbering Each CPU port on a KH3116 installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number: The Station Number - a two digit number which reflects the KH3116's position in the daisy chain sequence.
Port Selection Port Selection is accomplished either by entering Hotkey combinations from the keyboard, or by means of the KH3116's OSD (On Screen Display). Hotkey Port Selection is discussed in the chapter entitled Hotkey Operation. OSD Operation is discussed in the chapter by the same name, which begins on p. 19.
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Chapter 4 OSD Operation OSD Overview The On Screen Display (OSD) is used to handle all computer control and switching procedures. All procedures start from the OSD Main Menu. To invoke the OSD Main Menu, tap the [Scroll Lock] key twice. Note: You can optionally change the Hotkey to the Ctrl key (see OSD Hotkey, p.
KH3116 User Manual Note: 1. The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can't be accessed by ordinary Users. 2. OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed.
Chapter 4. OSD Operation OSD Main Screen Headings Heading Explanation SN-PN This column lists the Port ID numbers (Station Number - Port Number) for all the CPU ports on the installation. The simplest method to access a particular computer is move the Highlight Bar to it, then press Enter. If a port is selected for Quick View scanning (see Set Quick View Ports, p.
KH3116 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a Quick View Port, create or edit a port name, or make OSD setting adjustments.
Chapter 4. OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.
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KH3116 User Manual Setting Function Selects which Hotkey activates the OSD function: [Scroll Lock] HOTKEY [Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may conflict with programs running on the computers, the default is the Scroll Lock combination.
Chapter 4. OSD Operation F4 ADM F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press Enter.
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KH3116 User Manual (F4 ADM continued) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
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Chapter 4. OSD Operation (F4 ADM continued) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press the [Spacebar].
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Mac, Sun*, and Other). Repeat until all the ports have been set, then press [Esc]. The default is Win. FIRMWARE In order to upgrade the KH3116’s firmware (see p. 41) you must first UPGRADE invoke Firmware Upgrade Mode with this setting.
Chapter 4. OSD Operation F5 SKP Clicking the F5 field or pressing [F5] invokes Skip (SKP) Mode. This function enables you to easily skip backward or forward, switching the console focus from the currently active computer port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
KH3116 User Manual F7 SCAN Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself.
Chapter 5 Hotkey Operation The KH3116 's hotkey function makes it convenient to control your KVM installation from the keyboard. Note: The hotkey function must be enabled to use hotkey operations. See Hotkey Command Mode, p. 24 for details. Invoking Hotkey Mode (HKM) All hotkey operations begin by invoking HKM.
KH3116 User Manual Hotkey Port Access Hotkey Port Access allows you to select which computer has the KVM focus. The KH3116 provides the following Hotkey Port Access features: Selecting the Active Port Auto Scan Mode Selecting the Active Port You can bring the KVM focus to any computer with a hotkey combination that specifies its Port ID (see p.
Chapter 5. Hotkey Operation Auto Scan Mode The KH3116's Auto Scan feature automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals (see Scan Mode of the OSD F3 SET function, p. 24) so that the user can monitor their activity automatically.
KH3116 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.
Chapter 5. Hotkey Operation Hotkey Configuration Alternate Hotkey Invocation Keys An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate Hotkey Invocation set, do the following: 1.
KH3116 User Manual Platform Setup The KH3116's default port settings are for a PC Compatible operating platform. You can modify the platform setting for each port by bringing the KVM focus to the port you want to change and using the hotkey combinations shown in the table below.
Chapter 5. Hotkey Operation Hotkey Summary Table [Num Lock] + [-] [Port ID] [Enter] or Switches access to the computer that [Ctrl] + [F12] [Port ID] [Enter] corresponds to that Port ID. [Num Lock] + [-] [A] or Invokes Auto Scan Mode. [Ctrl] + [F12] [A] [P] When in Auto Scan Mode, it pauses Auto Scanning.
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Chapter 6 Keyboard Emulation The PC compatible keyboard can emulate the functions of the Mac and Sun keyboard. The emulation mappings are listed in the tables that follow. Mac Keyboard Emulation PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] Mute [Ctrl] [2] V_DN...
1. From a computer that is not part of your KVM installation go to our Inter- net support site and choose the model name that relates to your device (KH3116) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
KH3116 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file, either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2.
Chapter 7. Firmware Upgrade informing you of the situation and gives you the option to Continue or Cancel. If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not. As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.
KH3116 User Manual Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section,...
Chapter 7. Firmware Upgrade Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery: When you begin a firmware upgrade, but decide not to proceed with it. When the Mainboard firmware upgrade fails. Note: If one of the cascaded switches fails to upgrade successfully, unplug it from the installation and perform the recovery and upgrade operation independently.
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Appendix KH3116 - Computer Connection Table The following tables indicate the relationship between the number of Master View Max Units and the number of computers that they control: Computers Computers Computers Computers 1 - 16 129 - 144 257 - 272...
KH3116 User Manual Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name...
Appendix Troubleshooting Symptom Possible Cause Action Erratic Unit not receiving Check that the Power Adapter that was behavior. enough power. supplied with the unit is plugged in and functioning properly. Mouse and/or Improper mouse and/ Unplug the cable(s) from the console port(s), Keyboard not or keyboard reset.
KH3116 User Manual Specifications Function KH3116 Computer Direct Connections 512 (via Daisy Chain) Port Selection OSD (On Screen Display); Hotkeys LEDs On Line Port 16 (Orange) Selected Port 16 (Green) Station ID 2 x 7 Segments Console Keyboard 1 x 6 pin mini DIN F...
Appendix Rack Mounting The KH3116 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
KH3116 User Manual Rear Rack Mounting 1. Screw the mounting brackets into the sides of the unit at the rear , as shown in the diagram below. 2. Slide the unit into the rack and secure it to the rear of the rack.
Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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