Troubleshooting - Panasonic WJ-NV200VK Installation Manual

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not
described below.
Symptom
Power is not turned on.
The error indicator lights orange.
The recorder stops because of the
thermal error.
Camera images are not displayed on
the monitor.
Part of the displayed image is miss-
ing.
Image is blurred.
Cannot open the setup menu.
Recording cannot be performed.
Cause/solution
• Is the power plug connected to the outlet firmly?
Confirm the cable is firmly connected.
• Check if the power cord is properly inserted into the power sock-
et of the recorder.
• The cooling fan is out of order.
Contact your dealer.
• Check if the ventilation openings on the front side and the cooling
fan on the rear panel are not blocked.
• Temperature inside the recorder is too high/low.
Use the recorder at appropriate ambient temperatures.
• When the error indicator blinks orange, the temperature inside the
recorder may be too high.
Check whether dust is collected around the ventilation openings
or not.
• Is the lens cap of the camera detached from the camera?
Check whether the lens cap is removed.
• Is the power of the camera and connected devices on?
Check whether the power is supplied to the camera and the
devices.
• Confirm that the cables are connected correctly and firmly.
Confirm the cables are firmly connected.
• Is the monitor luminance appropriately adjusted, or is the contrast
appropriately adjusted?
Check whether the monitor settings are appropriate.
• Users who have logged into the system may not be authorized to
display the images from cameras.
Check the user level settings of these users.
• Is the camera set to record H.264 video on the SDHC/SD memo-
ry card?
Select "i-PRO(St1Only)" for "Model" on the "Registered informa-
tion" window.
• This phenomenon is caused by dispersion of display area on the
monitor. This is not a malfunction.
• Is the lens of the camera soiled with dirt or dust?
Check whether the lens of the camera is clean.
• Users who have logged into the system may not be authorized to
display the setup menu.
Check the user level settings of these users.
• Is the monitor connected to the spot output connector?
The setup menu cannot be displayed on the spot output connec-
tor.
• Is "On" is selected for "Recording mode"?
Check whether the setting is appropriate.
• Are the settings of the schedules appropriate?
Check whether the settings are appropriate.
Reference
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