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iNetVu 5000 User Manual

Antenna controller
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iNetVu™ 5000 Controller User Manual
The iNetVu™ brand and logo are registered trademarks of C-COM Satellite Systems, Inc.
© Copyright 2006 C-COM Satellite Systems, Inc.
1-877-iNetVu6
www.c-comsat.com
Revision 1.0.2
May 20, 2008

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  • Page 1 5000 Controller User Manual The iNetVu™ brand and logo are registered trademarks of C-COM Satellite Systems, Inc. © Copyright 2006 C-COM Satellite Systems, Inc. 1-877-iNetVu6 www.c-comsat.com Revision 1.0.2 May 20, 2008...
  • Page 2 5000 Controller User Manual Page 2 of 77...
  • Page 3 This document contains information, which is protected by copyright. All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as followed under the copyright laws. Both the iNetVu™ and C-COM names and logos are registered trademarks of C-COM Satellite Systems Inc. ® Intel Pentium is a registered trademark of Intel Corporation.
  • Page 4 2. “Deployment” means the raising, pointing and orienting of the earth station to the communicating satellite, every time it is raised from a stowed position for use. The deployment of an iNetVu™ Mobile system must only be done by a trained installer or by a consumer using the deployment software.
  • Page 5 5000 Controller User Manual Page 5 of 77 satellite interference or exposure to harmful radiation. C-COM reserves the rights to immediately suspend without liability or previous notice the operation of the earth station upon detection of a deviation from its installation or operational requirements until the deviation is corrected.

  • Page 6: Table Of Contents

    Operating Environment ................. 24 10.2. Transport Conditions..................24 10.3. Starting iNetVu™ Mobile................25 10.4. iNetVu™ 5000C Controller Basic Operations ..........25 10.4.1. How to Find Satellite ................25 10.4.2. How to Stow the Antenna ..............26 10.4.3. How to Stop ................... 26 10.4.4.
  • Page 7 5000 Controller User Manual Page 7 of 77...
  • Page 8 5000 Controller User Manual Page 8 of 77 Revision Notes The table below records the current version status of this document and any changes from the previous versions. Rev. Date Edited By Description 1.0.1 04/11/2008 A. Cheikhali Document Creation 1.0.2...

  • Page 9: Introduction

    The iNetVu™ DVB-S Tuner Kit is an optional kit addition to the iNetVu™ 5000 Controller. Easily installed, the iNetVu™ DVB-S Tuner will speed up satellite acquisitions to less than 2 minutes. Once an integrated part of the iNetVu 5000 Controller, the iNetVu™ DVB-S Tuner works on all iNetVu antennas.

  • Page 10: Specifications

    5000 Controller User Manual Page 10 of 77 2. Specifications iNetVu™ 5000C Controller 10.5” x 6” x 1.5” (27cm x 16cm x 4 cm) Dimensions 2 lbs (1kg) Weight 32°F to 122°F (0°C to 50°C) Operation Temperature 12VDC, 12 A (Max.) Elevation Output 12VDC, 8 A (Max.)

  • Page 11: Physical

    Buttons Power Input SENSORS 110-240 VAC 26-pin Serial Port Power Input Interface Interface and Switch for Sensor Cable RF RX MOTOR Receive Interface for signal Antenna Interface Motor Control input Interface Cable Fig. 2: iNetVu™ 5000 Front and Rear Panel...

  • Page 12: System Power

    4. System Power All iNetVu™ Systems include a DuraComm® LP-18 Power Supply Unit (PSU) which has been calibrated to give an output of 12.5 VDC for the iNetVu™ 5000 Controller. An alternate 12VDC power supply MUST NOT be used as this may cause problems with the operation of the mount and/or irreversibly damage the system.

  • Page 13: Typical Connection Configuration

    System Manual for the service which you are using to determine how to set this up. Be sure that you do not have any PCs or devices connected to the USB Port on the iNetVu™ 5000 Controller, as this will interrupt the normal boot-up sequence.
  • Page 14 RX IN USB Cable 100 – 240 VAC TX OUT Satellite Modem / VSAT Motor Control Cable Sensor Cable RG6 Coaxial Cable Network Cable Power Cable Computer Fig. 3: iNetVu™ 5000 Controller Typical Connection Configuration (No DVB Tuner Installed)
  • Page 15 RX IN USB Cable 100 – 240 VAC TX OUT Satellite Modem / VSAT Motor Control Cable Sensor Cable RG6 Coaxial Cable Computer Network Cable Power Cable Fig. 4: iNetVu™ 5000 Controller Typical Connection Configuration (DVB Tuner Installed)

  • Page 16: Installation

    Page 16 of 77 6. Installation The iNetVu™ 5000 Controller is shipped pre-configured for the iNetVu™ Mobile Platform and service which you plan to use, and only configuration of Satellite Modem / VSAT Communication parameters and the satellite you wish to find are required.

  • Page 17: Led Definition

    5000 Controller User Manual Page 17 of 77 7. LED Definition Fig. 5: iNetVu™ 5000 Controller Front Panel LED Panel POWER Solid light indicates power is ON. MOTOR Flashes when any of the three motors are instructed to move.

  • Page 18: Automatic Controls Button Operation

    5000 Controller Front Panel Buttons How to Find Satellite Press “FIND SAT” Button. iNetVu™ Mobile Platform will automatically attempt to locate, lock, peak and enable the system onto the configured satellite. How to Stow the Antenna Press “STOP/STOW” Button and Hold for (two) 2 seconds.

  • Page 19: Dvb Receiver Operation

    Page 19 of 77 9. DVB Receiver Operation The iNetVu™ DVB Receiver must be used in conjunction with IMS 6.1.1 and Firmware 6.1 at a minimum - any previous version of IMS or controller firmware ARE NOT compatible with the iNetVu™ DVB Receiver.

  • Page 20: Stand-Alone Receiver

    5000 Controller User Manual Page 20 of 77 9.1. Stand-alone Receiver IMS service must be set to ‘iReceiver’. 9.2. Existing Modem Integration IMS service must be set to that of the existing service/modem. (For example, if you are using an iDirect modem, the IMS service must be set to ‘iDirect’) 9.3.

  • Page 21: Disabling Dvb Receiver

    Should the user decide not to use the DVB Receiver for satellite acquisition, and prefers to use the standard integration method using the RF Detector, please follow the steps below. 1. Advance to the “iNetVu Configuration” screen, and select the “Start in Config Mode” check box, as outlined in the figure below. Fig. 9: IMS 6.2.1 –...
  • Page 22 DVB Tuner “Rx IN” input to the “Rx Aux” input. 7. Power on your 5000 Controller, and you will be set to function in RF mode. Note: To switch back to DVB mode, uncheck the “Enable RF search” check box, click the “Send RF”...

  • Page 23: How To Set Network Configurations On Your Pc

    5000 Controller User Manual Page 23 of 77 9.5. How to Set Network Configurations on your PC 1. Open Network Connections, right-click your network card, and select Properties. 2. Select Internet Protocol (TCP/IP) and click Properties. 3. Direct Network Connection: Set your PC to the same subnet as the VSAT Modem, and the Default Gateway to the VSAT Modem IP.

  • Page 24: Operation

    The iNetVu™ Antenna emits radio frequency energy. Do not attempt to access the roof while the dish is deployed or operational.

  • Page 25: Starting Inetvu™ Mobile

    Mobile Software is typically installed into your ‘Startup’ folder, and will remain active, but minimized in your System Tray. Should you not see the iNetVu™ ‘Swirl’ icon in your System Tray, see below for starting up the iNetVu™ Mobile Software manually.

  • Page 26: How To Stow The Antenna

    3. The dish automatically raises and locks on satellite within 3 to 5 minutes assuming there are no obstructions in its view of the satellite. Once the dish has locked on to the satellite, the iNetVu™ “swirl” icon in the system tray will turn GREEN.

  • Page 27: Stowing The Antenna

    5000 Controller User Manual Page 27 of 77 Note: In the event the iNetVu™ icon is green and you cannot access the Internet, please contact your service provider and ensure your account information is correct. 10.5.2. Stowing the Antenna 1.
  • Page 28 5000 Controller User Manual Page 28 of 77 Fig. 12: TE Button allows user to move the dish while transmitter is enabled TE Button allows user to move the dish while transmitter is enabled By clicking the “TE” button, the user will be able make manual position adjustments with the transmitter still enabled, and be able to perform cross-pol tests, Carrier Wave tests, etc.

  • Page 29: Inetvu™ Mobile Software

    11.1. Introduction The iNetVu™ Mobile Software plays an integral role in connecting you and iNetVu™ Mobile System. It has the ability to communicate with the Satellite Modem, automatically find and lock onto a satellite and stow the antenna when completed. The user can also...

  • Page 30: Initial System Configuration

    The first time you start IMS, the Initial System Configuration window will appear, and the user is able to select/modify the following: • iNetVu™ Mobile Platform Type • Communication Method between IMS and iNetVu™ Controller • Satellite Name, Longitude, and Transmit Polarization • Modem Communication Parameters •...

  • Page 31: Operation Modes

    C-Com Satellite Systems Inc Page 31 of 77 11.3. Operation Modes iNetVu™ Mobile Software offers two main modes of operation for its users: USER and CONFIG. USER MODE Offers standard access and abilities to configure the iNetVu™ Mobile System. Everyday users should remain in this mode unless advanced options are required.

  • Page 32: Navigating Menus

    11.5. Switching Operation Modes 1. Go to Configuration. 2. Enable Start in Config Mode and click Save. With this option enabled, iNetVu™ Mobile Software will always startup in CONFIG mode. 3. Restart iNetVu™ Mobile 5000. iNetVu™ 5000 Controller User Manual...

  • Page 33: Inetvu Tm Menus (User Mode)

    From the Basic Controls menu, you can operate the following functions: • Find Satellite • Stow Antenna • Stop Operation Fig. 14: Basic Controls Menu iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 34 Antenna onto the signal. Stow Antenna Re-centers the antenna and lowers it into the stowed position. Stop Operation Halts all motor movements and disrupts all communication between iNetVu™ Mobile System components. iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 35 Message Panel Status Panel Displays real-time status of the System, the Communication with the Satellite Modem, the GPS, and the iNetVu™ Controller. For a detailed description of all Status Panel messages, please refer to the Advanced Controls section of this document.

  • Page 36: Advanced Controls

    Improper use of Advanced Controls menu can render the iNetVu™ Mobile System inoperable and may be in violation of FCC regulations. The user can halt any operation at any time by clicking STOP button located in the Automatic Controls.
  • Page 37 PC internal date and time. Fig. 22: Date/Time Display Automatic Control Identical to the Basic Controls menu functions. Refer to the previous section for more detail. Find Satellite Stow Antenna Stop Operation Fig. 23: Automatic Control Buttons iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 38 Angle and Limit Switch Indicators • When the Elevation STOW Limit Indicator is ON, the Elevation Angle will change to “–90”, to denote that the iNetVu™ Mobile Platform is now stowed. It will remain “-90” until the indicator turns OFF. •...
  • Page 39 USER Mode: H = High, M = Medium, L = Low CONFIG Mode: 1 = Slowest, 9 = Highest Fig. 26: Duration and Speed Input for USER Mode (Top) and CONFIG Mode (Bottom) iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 40 Record Data Enables and disables an “always-on” data recording process. With iNetVu™ Mobile Software versions 4.0 and higher, parameters are continuously recorded while the platform is searching for the satellite. It automatically stops once the satellite is locked and confirmed. Messages are always recorded in the Message Panel.
  • Page 41 Based on the changing GPS Coordinates, the directional heading is calculated. Satellite Longitude Longitude of the Satellite which the iNetVu™ Mobile Software has been configured to. Refer to the Maintenance menu to modify the Satellite Longitude. iNetVu™ 5000 Controller User Manual...
  • Page 42 Calculated Polarization Angle that the Antenna must be in order to find the desired Satellite. Real Azimuth Azimuth Angle in reference to True North. EL Motor Current Current drawn for Elevation Motor (in Amperes) iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 43 Should the entire Status Panel flash “RED” and “YELLOW”, a communication failure between the PC and the iNetVu™ Controller has occurred. Ensure that the Controller is powered, and that all USB drivers and cables (USB or Serial) are installed properly.
  • Page 44 • System Idle No operations are currently being performed. • System Online iNetVu™ system has found and locked onto the satellite, and is now ready for surfing the Internet. • ACP Testing ACP Testing is being performed. • Skew Adjusting Polarization adjustment for receiving the optimal Signal Strength.
  • Page 45 GPS Failed GPS signal is not being received from the GPS Antenna. • GPS Searching iNetVu™ Mobile Software attempts to detect a GPS signal from the GPS Antenna for 2 minutes. • GPS Override GPS coordinates have been manually overridden from the Maintenance menu.
  • Page 46 Polarization Angles. • Antenna Unknown Mobile Platform cannot be found. Ensure that the iNetVu™ Controller is functioning and that all cables are connected should this indicator appear. If the DVB Tuner is installed, this field will display the DVB Signal Status.

  • Page 47: Configuration

    Page 47 of 77 11.6.3. Configuration The Configuration menu allows users to configure the communication medium between the Satellite Modem and iNetVu™ Mobile Software, iNetVu™ Controller and iNetVu™ Mobile Software, as well as various System parameters for optimal performance. Fig. 32: Configuration Menu iNetVu™...
  • Page 48 C-Com Satellite Systems Inc Page 48 of 77 Modem Communication settings between iNetVu™ Mobile Software and the Satellite Modem. Fig. 33: Configuration - Modem IP Address IP Network Address of the Satellite Modem. Password Enter the Network Administrator’s password Console Port Interface A secondary communication method between IMS and the Satellite Modem.
  • Page 49 Enables the application to start in CONFIG Mode. Recommended for advanced users and installers for trouble-shooting purposes. When trouble-shooting issue is resolved, it is recommended that this option be disabled, and that the iNetVu™ Mobile Software be changed back the USER mode.
  • Page 50 Export GPS Using the NEMA standard, exports the GPS location over a serial interface to the modem. Auto Enable Transmitter This option automatically enables the transmitter once the iNetVu System finishes peaking on satellite. Broadcast (iDirect) For iDirect service only, this option allows the user to enable the transmitter on any satellite without a receive signal from the modem.

  • Page 51: Maintenance

    Click Send/Save if any modifications are made. Modifications are typically saved into the PC’s system registry followed by the iNetVu™ Controller’s EPROM. You will be prompted to save into the Controller’s EPROM after making a modification, and it is recommended to do so because you may lose any modifications made after powering off your iNetVu™...
  • Page 52 Polarization of Tx signal. AZ Search Window / EL Search Window The Search Window is the area of the sky which the iNetVu™ Mobile System will search for the desired Satellite. It uses a rectangular window and searches for the Satellite using smaller concentric windows until the desired Satellite is found.
  • Page 53 Maintenance Menu - RF Parameters Override / Threshold Used by the iNetVu™ Mobile Software to begin a signal optimization process for peaking on a Satellite signal after initially locating it. Enabling this option and setting the RF value too low will result in an inability to acquire a reliable signal.
  • Page 54 After enabling Override, you may enter the vehicle’s direction as indicated on your alternate compass. Keep in mind that the base of the iNetVu™ Mobile Platform is oriented to the rear of your vehicle. When taking the direction on the alternate compass, take the direction of your reading while facing the front of the vehicle, and use this orientation for the Vehicle Direction field.
  • Page 55 The controller will be unavailable during this time. It is strongly recommended that the firmware be updated after every iNetVu™ Mobile Software upgrade. This feature will prompt you to manually power-cycle the iNetVu™ Controller for firmware versions lower than 2.2. iNetVu™ 5000 Controller User Manual...
  • Page 56 A system diagnostic tool used for locating system irregularities and for trouble-shooting purposes. Should any irregularities or components of concern require attention, a message prompt will appear describing the issue. Fig. 45: Maintenance Menu – Diagnosis Report iNetVu™ 5000 Controller User Manual Revision 1.0.2...

  • Page 57: About

    Date of software release • Work Mode Current Operation Mode • Service Service which iNetVu™ Mobile Software is configured for • Controller API Method of communication between the iNetVu™ Controller and iNetVu™ Mobile Software iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 58 Software • Applied Field Abbreviation for Service • Web Server Indicates whether the HTTP Interface is active for the iNetVu™ 5000 Controller. Controller • Firmware iNetVu™ Controller’s firmware version. For compatibility purposes, Controllers are pre- configured with the appropriate firmware for the accompanied software version.
  • Page 59 Satellite Modem’s firmware version. • Satellite Modem’s Hardware ID or Serial Number • Type Modem type Satellite • Name Name of Satellite • Longitude Orbital slot of Satellite • Tx Polarity Transmit Signal Polarization iNetVu™ 5000 Controller User Manual Revision 1.0.2...

  • Page 60: Inetvu™ Menus (Config Mode)

    The following section will define and describe all of the parameters and functions only available in CONFIG mode. This section will only explain the new functionalities. Refer to the iNetVu™ Menus (USER Mode) section for a detailed description of those parameters and functions which are also found in USER mode.

  • Page 61: Advanced Configuration Menu

    C-Com Satellite Systems Inc Page 61 of 77 11.7.2. Advanced Configuration Menu Fig. 48: Advanced Configuration Menu iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 62 Enables an automatic Find Satellite command when iNetVu™ Mobile Software is started. Re-Configure System Enables user to the ability re-configure system settings after restarting iNetVu™ Mobile Software. Motion Protection The iNetVu™ Mobile Platform will automatically disable the transmitter if unexpected motion is detected due to poor weather conditions.
  • Page 63 C-Com Satellite Systems Inc Page 63 of 77 Movement Protection The iNetVu™ Mobile Platform will automatically stow the antenna should it detect that it is moving faster than 5km/h. HTTP Server Enabled The iNetVu™ Mobile Software will automatically generate an HTTP Server in order for the user to access the Web-Based Interface.

  • Page 64: Maintenance

    Azimuth Parameters modified: Click Send AZ Elevation Parameters modified: Click Send EL Modifications are typically saved into the PC’s system registry followed by the iNetVu™ Controller’s EPROM. You will be prompted to save into the Controller’s EPROM after making a modification, and it is recommended to do so because you may lose any modifications made after powering off your iNetVu™...
  • Page 65 Fig. 53: Advanced Maintenance – Elevation Parameters Offset The number of degrees at which the iNetVu™ Mobile Software will offset the reading from the Inclinometer in order to produce an accurate (+/- 2°) Elevation Angle. iNetVu™ 5000 Controller User Manual...
  • Page 66 • AZ Pot Zero AZ Pot Factor is an A/D value from the potentiometer which allows the iNetVu™ Mobile Software to convert the A/D value of the Potentiometer into an equivalent angle. The AZ Pot Factor should vary approximately +15% from the Default values below.
  • Page 67 • PL Pot Zero PL Pot Factor is an A/D value from the potentiometer which allows the iNetVu™ Mobile Software to convert the A/D value of the Potentiometer into an equivalent angle. The PL Pot Factor should vary approximately +15% from the Default values below.
  • Page 68 EPROM. The values saved only in memory and not EPROM will be lost when the controller is reset. Write EPROM Sends and writes ALL the parameter’s to the iNetVu™ Controller’s EPROM. Send All Sends ALL parameters to the controller’s memory. The system will prompt the user and ask whether to save these parameters to the EPROM.
  • Page 69 Calibration Process. Calibrate EL The iNetVu™ Mobile Software will move the Mobile Platform through its entire range on the Elevation Axis in order to calibrate the Elevation Current Limits. This function is typically never used, and is not recommended for use unless under the supervision or direction of a C- COM Technical Support Team Member.
  • Page 70 A message prompt will appear to notify you that the Compass Calibration has been completed successfully or not. Log File Automatically opens the iNetVu Data Log File in Notepad. iNetVu™ 5000 Controller User Manual Revision 1.0.2...

  • Page 71: System Demo And Test

    C-Com Satellite Systems Inc Page 71 of 77 11.9. System Demo and Test Used for system tests, trouble-shooting, and for demonstrating the iNetVu™ Mobile System. Fig. 59: Demo and Test Menu Start Angles Initial values for the test/demo sequence End/Demo Angles...
  • Page 72 Page 72 of 77 System Demo The System Demo sequence allows users to showcase the iNetVu™ Mobile System by finding a “mock” satellite as set by the user. The System Demo sequence will raise the dish, find and peak on the “mock”...

  • Page 73: Advanced Maintenance Menu

    Only under the instruction of C-Com Systems should the values in the Advanced Maintenance menu be changed. Any modifications without the assistance of a C-Com Technical Support technician may cause problems. Fig. 60: Advanced Maintenance Menu iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 74 PL FAST PL SLOW PL CALIBRATE PL CURRENT3 0.40 0.40 0.40 0.40 0.40 0.40 0.40 PL CURRENT6 1.20 1.20 1.20 1.20 1.20 1.20 1.20 PL CURRENT9 1.50 1.50 1.50 1.50 1.50 1.50 1.50 iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 75 Speed Current Calibration Enabled Enables a calibration process that optimizes the current protection values for the motors and allows for elevation to be calibrated. Note: It is recommended to leave this option disabled. iNetVu™ 5000 Controller User Manual Revision 1.0.2...
  • Page 76 Cycles through pre-configured list of transponders for the current target satellite from the ‘satparam.txt’ file. Reset Modem Power-cycles/Reboots satellite modem Reset Default Restores ALL iNetVu™ Mobile Software system parameters back to default values Send Saves any modifications to the iNetVu™ Controller. iNetVu™ 5000 Controller User Manual...

  • Page 77: Appendix 1: Windows Vista Users

    C-Com Satellite Systems Inc Page 77 of 77 Appendix 1: Windows Vista Users For user who runs the iNetVu Mobile Software in Windows Vista, turning the User Account Control Off is a requirement. How to turn User Account Control off for administrative user 1.

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