IBM 3270 Operator's Manual page 130

126
OPERATOR TROUBLE REPORT
DATA ENTRY KEYBOARD
FAILURE
o
All keys fail.
o
All character keys fail.
Mark all failing keys.
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ERASE
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INPUT
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I
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PF4
~ ~U
@
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( RESET) ) (
J (
(ENTER)
Operator comments about the failure.
PRINTER FAILURE
MESSAGE PRINTOUT ERRORS
o
Carriage moves but does not print on paper.
o
Wrong or missing characters in printout, incomplete message, or the printer
starts or stops at the wrong location.
o
Printer carriage will not stop at end of printout.
o
Prints incorrect number of characters per line (40,64, 80, 120, 126, or 132).
o
Incomplete message; starts or stops at wrong point. .
o
Left or right margin is uneven.
INDIVIDUAL CHARACTER PRINT ERRORS
o
Specific row of
(~ots missing~
no other failure.
o
Partial characters printed; garbled characters.
o
Extra dots in characters; or sol id squares printed.
PLATEN INDEXING FAI LURE
o
Platen never indexes.
o
Too many indexes.
o
Paper does not eject when supply is depleted while printing.
o
Platen fails on multiple index.
MISCELLANEOUS MALFUNCTIONS
o
Printer prints with cover open; On-Line Mode.
o
Printer prints without paper.
o
Message buffer failures.
o
System receives an equipment check from the printer, but the printer does not
print an
/IX" on the line following the message in error.