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Giant GI-IM028 Owner's Manual

Residential electric water heater
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RESIDENTIAL ELECTRIC WATER HEATER
INSTALLATION AND OPERATING INSTRUCTIONS
READ THESE INSTRUCTIONS CAREFULLY BEFORE BEGINNING THE INSTALLATION. PROPER INSTALLATION
WILL PROVIDE SAFE AND EFFICIENT SERVICE, AND AVOID NEEDLESS EXPENSE NOT COVERED BY THE
WARRANTY. READ THE PRODUCT WARRANTY CONTAINED IN THIS MANUAL AND REMEMBER TO FILL
OUT AND RETURN TO THE MANUFACTURER ALL RELEVANT WARRANTY CARDS AND CERTIFICATES.
SHOULD YOU HAVE ANY QUESTIONS, PLEASE CONTACT YOUR LOCAL DEALER OR REFER TO THE
GETTING SERVICE FOR YOUR WATER HEATER SECTION OF THIS MANUAL.
SAVE THIS MANUAL FOR FUTURE REFERENCES.
For your records, write the model and serial number here:
Model # ________________________________________
Serial # ________________________________________
54000028
© 2014 Giant Factories Inc. Printed in Canada
OWNER'S MANUAL
If the information in these instructions is not
followed exactly, a fire or explosion may result causing
property damage, personal injury, or death.
• DO NOT REMOVE the element and thermostat access
door before the power to the water heater is turned "OFF".
• DO NOT ATTEMPT to repair or replace any of the
electrical components installed on the water heater before
the power to the water heater is turned "OFF".
• DO NOT USE the water heater on a voltage other than
that specified on the water heater rating plate.
• DO NOT CONNECT the power supply wiring to
anywhere other than the main power connection on the
water heater.
• DO NOT TURN ON the power to the water heater unless
it is completely filled with water.
• DO NOT DRAIN the water heater unless the power
to the water heater has been turned "OFF".
• DO NOT STORE or use gasoline or other flammable
vapours and liquids in the vicinity of this or any other
appliance.
• Immediately turn "OFF" the power to the water heater.
• If after turning "OFF" the power the smoke
continues, call your local fire department.
• When the smoke has stopped, call a qualified service
technician to identify and repair the problem.
IMPORTANT
DANGER
WHAT TO DO IF YOU SMELL SMOKE
ISO 9001
REGISTRED
C
US
R
®
GI-IM017En-0414

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Summary of Contents for Giant GI-IM028

  • Page 1 GETTING SERVICE FOR YOUR WATER HEATER SECTION OF THIS MANUAL. SAVE THIS MANUAL FOR FUTURE REFERENCES. For your records, write the model and serial number here: Model # ________________________________________ ® ISO 9001 REGISTRED Serial # ________________________________________ 54000028 GI-IM017En-0414 © 2014 Giant Factories Inc. Printed in Canada...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety Information ....... . 2 Water Temperature Regulation ....9 Installation Instructions .

  • Page 3: Installation Instructions

    INSTALLATION INSTRUCTIONS Location as shown on the water heater rating plate. It should never be plugged or This water heater should be located as close as possible to a power removed from the opening marked for it on the water heater. supply and to the main use of hot water.
  • Page 4 INSTALLATION INSTRUCTIONS Figure 1A Models with one (1) element, top entry ID No. Description Hot water outlet Union Hot water manual shut-off valve Temperature & pressure-relief valve Combination outlet nipple/ Magnesium anode Combination thermostat and high limit reset control Element and thermostat access door Screw-in element Drain valve 10) Free-flowing floor drain...
  • Page 5 INSTALLATION INSTRUCTIONS Figure 1B Models with two (2) elements, top entry Screw-in type element ID No. Description Check valve, water meter or pressure reducing valve Cold water manual shut-off valve Union Cold water intlet Temperature & pressure-relief valve Expansion tank Overflow tube Dip-tube Drain pan...

  • Page 6: Electrical Connections

    INSTALLATION INSTRUCTIONS Electrical Connections Table 1 WARNING Recommended wire and breaker size Recommended Recommended Element Wire Size* Breaker Size This water heater uses an external electrical source for power. Wattage 120V 208V 240V 120V 208V 240V It must be electrically grounded in accordance with all local 1,500 W codes or, in the absence of local codes, CSA C22.1 Canadian 3,000 W...
  • Page 7 INSTALLATION INSTRUCTIONS Figure 2C Figure 2B Models with two (2) elements - screw-in type Models with two (2) elements - square flange and TWIST-LOCK type Line voltage Line voltage according to according to rating plate rating plate BLACK BLACK...

  • Page 8: Installation Checklist

    OPERATING INSTRUCTIONS Installation Checklist Location • Is the water heater located close to a power supply and the main use of hot water? .................. L • Is the water heater protected from freezing temperatures? .......................... L • Has a drain pan been installed and piped to a free-flowing drain? ....................... L •...

  • Page 9: Start-Up Procedure

    GENERAL MAINTENANCE Start-up Procedure Condensation 1) Turn on the circuit breaker at the main service panel. Condensation can form on the surface of the water heater: 1) When the water heater is filled with cold water for the first time. 2) Make sure the fuse box or power switch (if one exists) next to the water heater is pushed to “ON”.

  • Page 10: Temperature And Pressure-Relief Valve

    GENERAL MAINTENANCE Figure 4 Figure 3 Screw-in element 03G, 3AG and 04G Models Replacing a Thermostat (See Figure 3) 1) Turn “OFF” the power to the water heater. 2) Remove the element and thermostat access door and the 1 - Access door 2 - Thermostat Bracket insulation.

  • Page 11: Draining The Water Heater

    GENERAL MAINTENANCE changing the magnesium anode to a type more suitable for these Getting Service for your Water Heater conditions (aluminum anode) and by chlorinating the water heater If you are having problems with your water heater, follow these three and plumbing system.

  • Page 12: Replacement Parts

    REPLACEMENT PARTS Figure 5A Model with one (1) element, top entry ID No. Description Combination thermostat and high limit reset control High limit reset control Thermostat Element and thermostat access door Screw-in element gasket Screw-in element Thermostat bracket for screw-in element Drain valve Dip-tube Temperature &...
  • Page 13 REPLACEMENT PARTS Figure 5B Models with two (2) elements, top entry ID No. Description Screw-in type element Upper thermostat with reset High limit reset control Upper thermostat TWIST-LOCK Flanges Element gaskets Upper element Drain valve Lower Thermostat Thermostat brackets Machine bolts Element and thermostat access doors Lower element Dip tube...

  • Page 14: Troubleshooting Guide

    TROUBLESHOOTING GUIDE CONDITION CAUSE REMEDY No hot water. Dry-fired element. Replace with new element. Main power supply is “OFF”. Turn “ON” main power supply. Burnt fuse. Replace with new fuse. Circuit breaker has tripped. Reset circuit breaker. High limit reset control has tripped. Reset high limit control by pushing the red reset button.
  • Page 15 TROUBLESHOOTING GUIDE CONDITION CAUSE REMEDY Fuse burns often. Fuse contacts oxidized or fuse not Clean contacts and tighten fuse. screwed in tight enough. Power supply wiring is undersized. See Table 1 for correct wiring size. Lightning/Power surge. Inspect/replace fuse, element, and thermostat. Smoking wiring.
  • Page 17 REFER TO THE GETTING SERVICE FOR YOUR WATER HEATER SECTION OF THE OWNER’S MANUAL. SAVE THIS MANUAL FOR FUTURE REFERENCES. For your records, write the model and serial number here: ® Model # ________________________________________ ISO 9001 REGISTRED Serial # ________________________________________ 54000035 © 2014 Giant Factories Inc. Printed in Canada GI-IM028En-1014...
  • Page 18 Electrical Connections Diagram WARNING Line voltage according to This water heater uses an external electrical source for rating plate Black DANGER power. It must be electrically grounded in accordance with all local codes or, in the absence of local codes, CSA C22.1 Canadian Electrical Code, in Canada, and/ AVERTISSEMENT or the National Electrical Code, ANSI/NFPA 70, in the...
  • Page 19 Middle element Middle thermostat Upper element Combination upper thermostat and high limit reset control Hot water outlet Bottom entry models Hot water manual shut-off valve Union Installation ID No. Desc ID No. Description Chec Num. Description Check valve, water meter or pres Compteur d’eau ou clapet ou pressure reducing valve...
  • Page 20 Element and thermostat access doors Lower thermostat Magnesium anode Middle element Middle Thermostat Upper Element Top entry models Combination upper thermostat and high limit reset control Hot water outlet Installation Hot water manual shut-off valve Union ID No. Description Screw-in type elements Check valve, water meter or pressure reducing valve Cold water manual shut-off valve...

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