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IMPORTANT
Because of slight differences in thermal expansion, fine hairline cracks may
appear on the glazing of the stove ceramic tiles and there may be slight
changes in the colour of the glazing on the individual pieces due to the
combustion but there is no reduction in quality.
Thus, these production or material variations are not a cause for complaint.
Existing hairline cracks which become visible on heating of the stove are
natural and unavoidable. Soapstone, natural stone (also firebricks) are natural
products. Differences in the structure, colour and surface and the hairline
cracks are natural and therefore cannot be influenced. These differences are
not a quality defect but rather emphasise the authenticity of the natural
products.
Inside the stove, smoke and flue pipe
The stove, smoke and flue pipes should be cleaned every year after the
heating season - perhaps even more often, for example, after cleaning the
chimney, checking deposits such as ash and possibly cleaning.
The fire box plates are subject to wear and are not covered by the guarantee.
Thus the stove plates may crack during operation of the stove especially if the
stove is heated too strongly. The plates need to be checked regularly and may
need to be replaced. The required plates can be obtained from your dealer as a
spare part. The loosely positioned opposing plates can be easily replaced
carefully by oneself.
NOTE
Handle the plates carefully. - Risk of breakage!
Glass
During proper firing, usually a secondary air curtain is delayed in front of the
lens which soots up the glass. Nevertheless, the sooty disc generally does not
prevent operation of the stove. This soot may be removed using simple means:
We recommend for cleaning ceramic glass panes, either:
- the stove cleaner for stoves and stoves (available from your dealer), or
- damp newsprint paper, which is simply immersed in the cold wood ashes and then
wiped over the cold disc. Then one finishes off with clean newsprint paper over the
disc again and it's done!
The seals of the stove when cleaning should not be soaked. Seals are wearing parts
and must be replaced as necessary.
Any complaints are handled by the competent dealer.
If one day you need spare parts for your stove, we would like to remind you that
only original spare parts may be used in this stove. Please go to your dealer if
you need any spare parts. He will identify the required spare parts and order
them for you.
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