Service; How To Obtain Service; Statement Of Limited Product Warranty - Thermador PROFESSIONAL PH30HS Use And Care Manual

Service

STATEMENT
PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to:
The limited warranty provided by BSH Home Appliances
®
THERMADOR in this Statement of Limited Product
Warranty applies only to the THERMADOR
sold to you, the first using purchaser, provided that the
Product was purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal
household purposes.
• New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best
®
way for THERMADOR to notify you in the unlikely event of
a safety notice or product recall.

How to Obtain Service

For authorized service or parts information, call the number
or write to the address listed inside the back cover.
We want you to remain a satisfied customer. If a problem
comes up that cannot be resolved to your satisfaction
please let us know. Whether you write or call, please
provide us with the Model Number, Serial Number and
Date of Original Purchase or Installation. You can find this
information located on the labels on the sides of the hood
unit.
How Long the Warranty Lasts:
®
THERMADOR warrants that the Product is free from
defects in materials and workmanship for a period of three
hundred sixty-five (365) days from the date of purchase.
The foregoing timeline begins to run upon the date of
purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
English 8
OF LIMITED
®
appliance
Repair/Replace
Remedy:
During this warranty period, THERMADOR
authorized service providers will repair your Product
without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured
with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without
success, then THERMADOR
(upgraded models may
THERMADOR's sole discretion, for an additional charge).
All removed parts and components shall become the
property of THERMADOR
and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this warranty
shall not be extended with respect to such parts.
THERMADOR's sole liability and responsibility hereunder
is to repair manufacturer-defective Product only, using a
THERMADOR-authorized service provider during normal
business hours. For safety and property damage concerns,
®
THERMADOR highly recommends that you do not
attempt to repair the Product yourself, or use an un-
authorized servicer; THERMADOR
responsibility or liability for repairs or work performed by a
non-authorized servicer. If you choose to have someone
other than an authorized service provider work on your
Product, THIS WARRANTY WILL AUTOMATICALLY
BECOME NULL AND VOID. Authorized service providers
are those persons or companies that have been specially
trained on THERMADOR
THERMADOR's opinion, a superior reputation for customer
service and technical
independent entities and are not agents, partners, affiliates
or representatives of THERMADOR
foregoing, THERMADOR
have responsibility, for the Product if it is located in a
remote area (more than 100 miles from an authorized
service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or
environment; in any
®
THERMADOR would still pay for labor and parts and ship
the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time
or other special charges by the service company, assuming
they agree to make the service call.
as Your Exclusive
®
or one of its
®
will replace your Product
be available to you,
®
at its sole option. All replaced
®
will have
®
products, and who possess, in
ability (note that they
®
). Notwithstanding the
®
will not incur any liability, or
such event, if you
in
no
are
request,