Technical Specifications; Troubleshooting - Dymo M5 User Manual

Technical Specifications

NOT LEGAL FOR TRADE
Model
Capacity
Weight Increments
Accuracy
Under half the capacity
Over half the capacity
Units
Auto Shut Off
Operating Temperature
Interface
Power
For information about our other scale products, visit www.dymo.com.

Troubleshooting

Problem/Error Message
No display
LO is displayed
Negative number is displayed
00000 is displayed
Display reads 0 g, 0.0 oz, or 0.00 oz with
an item on the platform
If you need further assistance, you can obtain support at www.dymo.com.
4
M5
5 kg (11 pounds)
2 g (0.1 oz)
±6 g
±12 g
kg/g (lb/oz)
After three minutes of inactivity
10° - 40° C (50° - 104° F)
USB 2.0 Low Speed HID Scale Device
USB or 3 AAA alkaline batteries
Solution
Ensure the scale is plugged in, or replace the batteries.
Replace the batteries.
A tare value is displayed as a negative number when the items
are removed from the scale. Press
The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.
This can happen because:
• The Tare/Zero button,
the scale.
• Power to the scale was disconnected or turned off and then
on again with an item on the scale.
In both of these cases, remove the item from the platform and
press to return the display to 0 g, 0.0 oz, or 0.00 oz.
M10
10 kg (22 pounds)
2 g (0.1 oz)
±6 g
±12 g
kg/g (lb/oz)
to reset the scale to zero.
, was pressed while an item was on