Hard Disk Drive Problems; Problems With The Keyboard Or Mouse - Lenovo ThinkCentre E63z User Manual

• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in
each SCSI chain is terminated correctly. For more information, see your SCSI documentation.

Hard disk drive problems

Select your symptom from the following list:
• "Some or all hard disk drives missing from the Setup Utility program" on page 42
• ""No Operating System Found" message or the system not starting from the correct hard disk drive"
on page 42
Some or all hard disk drives missing from the Setup Utility program
Symptom: Some or all hard disk drives missing from the Setup Utility program
Actions:
• Ensure that all hard disk drive signal cables and power cables are connected correctly.
• Ensure that your computer is configured correctly to support the hard disk drives.
– If your computer is installed with five SATA hard disk drives, ensure that the SATA hard disk drive
enablement module (one to five hard disk drives) is installed.
– If your computer is installed with SAS hard disk drives, ensure that the SAS hard disk drive enablement
module (one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed.
If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See
"Lenovo Solution Center" on page 49. If you need technical assistance, see Chapter 10 "Getting information,
help, and service" on page 67.
"No Operating System Found" message or the system not starting from the correct
hard disk drive
Symptom: "No Operating System Found" message or the system not starting from the correct hard disk drive
Action: Ensure that the hard disk drive your computer starts from is listed as the first startup device in the
Setup Utility program. Refer to "Selecting a startup device" on page 29.

Problems with the keyboard or mouse

This section provides solutions to keyboard-related and mouse-related problems.
Keys on the keyboard do not work
Solutions:
• Connect the keyboard cable to a USB connector or PS/2 keyboard connector.
• If you are using a USB keyboard, enable the USB connectors in the BIOS settings. For more information,
see "Enabling or disabling a device" on page 29.
• If you are using an Enhanced Performance USB keyboard, use the help system in the Enhanced
Performance Customization Keyboard program to help diagnose problems.
To open the Enhanced Performance Customization Keyboard program, do one of the following:
– On Windows 7:
1. Click Start ➙ Control Panel.
2. Click Hardware and Sound.
3. Click Devices and Printers.
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ThinkCentre E63z User Guide