Table of Contents
Advertisement
5. Troubleshooting
Symptom
Emerge host mouse
loses synchronization
with target mouse
Mouse displays erratic
behavior
Slow video
transmission
Video dithered (pixels
in a solid region
flicker) or snowy,
ghosting, or untrue
colors
Video image jitters
Problems in video
feedback
Emerge Card Remote Access User Guide
Probable Cause
Method that mouse movements are
processed and transferred
Speed/acceleration settings
incorrect on target system
Processing with target computer left
mouse in indeterminate state
Large video images at high
resolution
Problems digitizing analog video
from target computer into an 8-bit
format (3-bits red, 3-bits green, 2-
bits blue)
Poor quality cables or long cables
Problems with video horizontal
synchronization signal
Other factors to consider: the target
system's video card and tiering of
switches that introduces a delay to
the horizontal synchronization
signal for each tier.
Interlaced resolution
Recommended Solution
Press Align Mouse Pointers hotkey
<F9>.
Set mouse settings to recommended
values on target system. See section
Synchronizing Mouse Movement in the
Operation chapter.
Reset the mouse by using the menu
item Configure> Reset Keyboard and
Mouse.
Choose a lower video resolution. In the
LapLink software, select Optimize for
low speed connection.
Press Emerge Adjustments function key
<F6> and select Video Phase to sharpen
the image.
-or-
Adjust Red, Green, or Blue Offset to
correct color.
Use short (7 feet or less) high-
resolution cables.
If using Viewpoint or SwitchBack with
Cat 5 cabling, adjust cable
compensation.
If using Viewpoint or SwitchBack with
Cat 5 cabling, adjust cable
compensation.
Press Emerge Adjustments function key
<F6> and adjust Video Phase.
Interlaced resolutions not supported.
Change to a supported video resolution.
Troubleshooting
45
Advertisement
Table of Contents
