4.1.3.1 Clearing paper jams
When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to
locate and clear the paper jam.
Message
Paper Jam 0
Open/Close Door
Paper Jam 1
Check Inside
Paper Jam 2
Check Inside
In the tray 1
1. Open and close the front door. The jammed
paper is automatically ejected from the machine.
If the paper does not exit, go to the next step.
2. Pull out tray 1 out of the machine.
Service Manual
Alignment & Troubleshooting
Location of jam
In the paper feed area or inside the machine
Inside the machine
Inside the machine and in the fuser area
3. Remove the jammed paper by gently pulling it
straight out.
If the paper does not move when you pull, or if
you do not see the paper in this area, check the
fuser area around the toner cartridge.
4. Insert the tray 1 back into
4-5
Samsung Electronics