Lenovo ThinkPad T400 Service And Troubleshooting Manual page 125

T400; r400
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2. ensure that the product or part is free of any legal obligations or
restrictions that prevent its replacement; and
obtain authorization from the owner to have your Service Provider
3.
service a product or part if you do not own it.
Your Additional Responsibilities
Where applicable, before service is provided, you agree to:
1. follow the service request procedures that your Service Provider specifies;
2. backup or secure all programs and data contained in the product;
3. provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4. ensure that all information about identified or identifiable individuals
("Personal Data") is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.
Use of Personal Information
If you obtain service under this warranty, Lenovo will store, use, and process
information about your warranty service and your contact information,
including name, phone numbers, address, and e-mail address. Lenovo will use
this information to perform service under this warranty and to improve our
business relationship with you. We may contact you to inquire about your
satisfaction regarding our warranty service or to notify you about any product
recalls or safety issues. In accomplishing these purposes, we may transfer
your information to any country where we do business and may provide it to
entities acting on our behalf. We may also disclose it where required by law.
What this Warranty Does not Cover
This warranty does not cover the following:
v uninterrupted or error-free operation of a product;
v loss of, or damage to, your data;
v any software programs, whether provided with the product or installed
subsequently;
v failure or damage resulting from misuse, accident, modification, unsuitable
physical or operating environment, natural disasters, power surges, or
improper maintenance by you;
v damage caused by a non-authorized service provider;
v failure of, or damage caused by, any third party products, including those
that Lenovo may provide or integrate into the Lenovo product at your
request; and
v any technical or other support, such as assistance with "how-to" questions
and those regarding product set-up and installation.
Chapter 3. Warranty information
21

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