Lenovo ThinkPad T400 Service And Troubleshooting Manual
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Lenovo ThinkPad T400 Service And Troubleshooting Manual

T400; r400
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See also: Service Manual , Hardware Maintenance Manual
43Y31 1 1
04/14/2008
Unpack
Battery pack
ThinkPad notebook
2 TrackPoint caps
Manuals
See reverse for notes about unlist
ed, missing, or damaged it
Initial Setup Instructions
Read the safety notices and important tips in the included manuals
before using your computer.
Install battery pack:
Your battery is ready to use.
2
Connect to power:
1
1
Turn on the power:
9
Point and click with UltraNav Multi-pointing Navigation System:
Press the TrackPoint cap or move across the touch pad in the direction you want to move
the pointer. The left and right buttons below the space bar and touch pad function like
mouse buttons.
Configure the Operating System following on-screen instructions:
This process takes several minutes.
For more detailed information, press the ThinkVantage button:
Power cord
AC adapter
- Setup Instructions (this sheet)
- Safety and Warranty Guide
- Service and Troubleshooting Guide
- Other supplements or flyers
ems and a recovery disc.
1
2
2
3
10
UltraConnect
wir
eless LAN
1
TM
1b
and WiMAX* combo antennas
(main and auxiliary)
UltraConnect wireless LA
N
1b
antenna (third)*
1
2
UltraConnect wireless USB
antenna*
3
ThinkLight keyboard light
4
Integrated camera*
5
One - handed latch
6
UltraConnect wireless W
AN
6
antenna*
7
Built-in microphone
8
Volume and mute buttons
9
Power button
10
ThinkVantage button
11
Web browser back and forward
14
12
Fingerprint reader*
13
TrackPoint center button
14
Fn key
Use in comb
ination with other keys to a
c
cess special ThinkPad featu
Lock your computer
Manage battery & power
Enter sleep (standby)
Manage wireless connections
Change display settings
Change input device settings
Manage external devices
*Select models only.
2
5
1
3
4
7
8
10
9
11
13
12
res.
Enter hibernation
ThinkLight on/off
Multimedia controls
Change display brightness
Magnify screen contents
P/N: 43Y3111

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Summary of Contents for Lenovo ThinkPad T400

  • Page 1 Web browser back and forward Fingerprint reader* TrackPoint center button Fn key Use in comb ination with other keys to a cess special ThinkPad featu res. Lock your computer Enter hibernation Turn on the power: Manage battery & power ThinkLight on/off...
  • Page 2 Reliability and security or the Service and Troubleshooting Guide. Increased durability The ThinkPad roll cage and the top cover roll cag e, made of light, strong mag nesium alloy, protect critical system components from the shock of a drop. Your computer is equipped Access Help with a shock-mounted hard drive to prevent a hard disk failure due to external shock.
  • Page 3 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 5 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 6 Note Before using this information and the product it supports, be sure to read the following: v Safety and Warranty Guide included in the package with this publication. v Wireless related information in online Access Help and Appendix D, “Notices,” on page 73. v Regulatory Notice included in the package with this publication.

  • Page 7: Table Of Contents

    . Restoring the factory contents . . 36 Additional information for Access Help Recovering data. . 37 Chapter 2. Taking care of your ThinkPad Chapter 5. Upgrading and replacing computer . devices . . 39 Important tips. Replacing the battery .
  • Page 8 . 77 Trademarks . . 81 EU WEEE Statements . . 77 Notice for users in the U.S.A. . . 78 Index . . 83 ENERGY STAR model information . . 78 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 9: Read This First

    Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates.
  • Page 10 Carry your computer carefully. v Use a quality carrying case that provides adequate cushioning and protection. v Do not pack your computer in a tightly packed suitcase or bag. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 11: Chapter 1. Finding Information

    It includes a few tips for first-time users. This Service and Troubleshooting Guide provides information about caring for your ThinkPad computer, basic troubleshooting information, some recovery procedures, help and service information, and warranty information for your computer. The...

  • Page 12: Finding Information With The Thinkvantage Button

    ThinkPad computer. The ThinkPad computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your ThinkPad computer in strict accordance with the local RF regulations.

  • Page 13: Additional Information For Access Help

    Additional information for Access Help Password Reset Service Although Access Help describes the Password Reset Service, that service cannot be used on your computer. Note your passwords and keep them in a safe place. If you forget your passwords, you must take your computer to a Lenovo reseller or a marketing representative.
  • Page 14 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 15: Chapter 2. Taking Care Of Your Thinkpad Computer

    Chapter 2. Taking care of your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.

  • Page 16: Be Gentle With Your Computer

    Wait until you hear the CD or DVD click into the center pivot of an optical drive before closing the tray. v On your ThinkPad computer, use only optical drives designed for use with ™ ™...

  • Page 17: Be Sure Not To Modify Your Computer

    The optical drives installed on your computer cannot be used with the ThinkPad Advanced Dock. You can use only the optical drives designed for the Ultrabay Enhanced of the ThinkPad Advanced Dock. v When installing the HDD, SSD, or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device.

  • Page 18: Cleaning The Cover Of Your Computer

    ® keyboard or the TrackPoint pointing stick when the cover was pressed from the outside. 2. Wipe or dust the stain gently with a soft, dry cloth. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 19 4. Wring out as much of the liquid as you can. 5. Wipe the display again; do not let any liquid drip into the computer. 6. Be sure to dry the display before closing it. Chapter 2. Taking care of your ThinkPad computer...
  • Page 20 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 21: Chapter 3. Solving Computer Problems

    How can I prevent problems with my ThinkPad computer? See “Read this first” on page v, and also Chapter 2, “Taking care of your ThinkPad computer,” on page 5 of this Guide. More tips can be found in the following sections of Access Help:...

  • Page 22: Entering The Bios Setup Utility

    For details, see “Basics” in Access Help. 2. Turn off the computer, and then turn it on again. 3. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. If you have set a supervisor password, the BIOS Setup Utility menu appears after you enter the password.

  • Page 23: Diagnosing Problems

    To run the diagnostic program, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3. Using cursor keys, select HDD diagnostic program and press Enter. The menu for the HDD diagnostic program opens.

  • Page 24: Diagnosing Problems Using Pc-Doctor From The Service Partition

    Note: If you dock your computer in the ThinkPad Advanced Dock, the diagnostic program cannot test the HDD or SSD that is installed in the Ultrabay Enhanced of the ThinkPad Advanced Dock.

  • Page 25: Troubleshooting

    Troubleshooting If you do not find your problem here, see Access Help. The following section only describes problems that might prevent you from accessing this help system. Error messages Note: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for Windows. Message Solution 0176: System...
  • Page 26 Message Solution 01C9: More than one Your ThinkPad computer has a built-in Ethernet feature, and Ethernet devices are you cannot add another such feature by installing an Ethernet found. Remove one device such as a Mini-PCI Ethernet Card or an Ethernet of them.
  • Page 27 Message Solution 0251: System CMOS The system CMOS might have been corrupted by an checksum bad application program. The computer uses the default settings. Run the BIOS Setup Utility to reconfigure the settings. If you still see the same error code, have the computer serviced. 0271: Date and time Neither the date nor the time is set in the computer.
  • Page 28 The HDD or SSD is correctly installed. v A startable disc is in the drive If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 29 Message Solution EMM386 Not Edit C:\CONFIG.SYS and change a line from Installed - Unable to device=C:\WINDOWS\EMM386.EXE RAM Set Page Frame Base Address. device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. CardBus Enter the BIOS Setup Utility. Press F9 and then Enter to load Configuration Error - the default setting.
  • Page 30 0270: Real time clock error 02D0: System cache error 02F4: EISA CMOS not writable 02F5: DMA test failed 02F6: Software NMI failed 02F7: Fail-safe timer NMI failed Fan error Thermal sensing error ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 31: Errors Without Messages

    Errors without messages Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any beeps: 1. Turn off the computer by pressing and holding the power switch for 4 seconds or more.
  • Page 32 2. If the computer still does not respond, remove and reinstall the AC adapter and the battery. Your computer might lock when it enters sleep (standby) mode during a communication operation. Disable the sleep (standby) timer when you are working on the network. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 33: Memory Problems

    Memory problems Problem: Your memory is not operating properly. Solution: 1. Verify that the memory is installed and seated correctly in your computer. It may be necessary to remove all added memories to test the computer with only the factory-installed memories, and then reinstall the memory one at a time to ensure a proper connection.

  • Page 34: Keyboard Problems

    The scrolling or magnifying glass function does not work. Solution: Check the mouse driver in the Device Manager window, and make sure that ® the ThinkPad UltraNav Pointing Device driver is installed. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 35: Sleep (Standby) Or Hibernation Problems

    Sleep (standby) or hibernation problems Problem: The computer enters sleep (standby) mode (the sleep/standby indicator turns on) immediately after Power-on self-test (POST). Solution: 1. Make sure that: v The battery is charged. v The operating temperature is within the acceptable range. See “Specifications”...
  • Page 36 Press Fn to return from sleep (standby) mode. 3. If the computer still enters sleep (standby) mode unexpectedly, the internal fan or other parts may have failed. Have the computer serviced. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 37: Computer Screen Problems

    Computer screen problems Problem: Incorrect characters appear on the screen. Solution: 1. Make sure that the operating system and the application program are installed correctly. 2. If they are installed and configured correctly, have the computer serviced. Problem: Missing, discolored, or bright dots appear on the screen every time I turn on my computer.
  • Page 38 9. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshoot button. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 39 Solution (continued): For Windows XP: 1. Right-click on the desktop, click Properties to open the Display Properties window, then click the Settings tab. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced. 4. Click the Adapter tab. 5.

  • Page 40: Battery Problems

    4. If the power adapter icon still does not appear on the task bar and the AC power indicator does not light up, have the AC adapter and your computer serviced. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 41: Hard Disk Drive (Hdd) Or Solid State Drive (Ssd) Problems

    Hard disk drive (HDD) or solid state drive (SSD) problems Problem: After setting a hard disk password on the HDD or SSD of the computer, you moved the drive to another computer. Now you cannot unlock the hard disk password. Solution: Your computer supports an enhanced password algorithm.
  • Page 42 1. Turn off the computer. 2. Uninstall the HDD or SSD. 3. With the HDD or SSD uninstalled, turn on the computer. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 4. Remove all other passwords.

  • Page 43: Fingerprint Reader Problems

    Fingerprint reader problems Problem: You cannot register or authenticate your finger. Solution: If your finger has any of the following conditions, you may not be able to register or authenticate it. v Your finger is wrinkled, rough, dry, injured, stained, oily, or wet. v The surface of your finger is very different from when you enrolled your fingerprint.
  • Page 44 To check whether the device is included in the ″Boot priority order″ list, do as follows: 1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3. Select Startup, and press Enter.

  • Page 45: Chapter 4. Recovery Options

    1. Turn off the computer, and then turn it on again. 2. When the ThinkPad logo comes up, immediately press the ThinkVantage button. 3. After the Rescue and Recovery workspace opens, you can do the following: v Rescue and Restore your files, folders, or backups.

  • Page 46: Restoring The Factory Contents

    However, before any data is overwritten, you will be given the opportunity to save one or more files to other media. v If your optical drive is not attached to your ThinkPad computer during recovery, DVD software and CD-recording software will not be installed. To ensure that they will be installed correctly, install the optical drive before performing a recovery operation.

  • Page 47: Recovering Data

    Restoring the factory contents using the recovery discs If a set of recovery discs is enclosed with your computer, or you have created or purchased recovery discs, you can restore the factory contents by using the discs in the following procedure: 1.
  • Page 48 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 49: Chapter 5. Upgrading And Replacing Devices

    Chapter 5. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. To replace the battery, do the following: 1. Turn off the computer, or enter hibernation mode. Then disconnect the AC adapter and all cables from the computer. 2.
  • Page 50 4. Install a fully charged battery. a. Align the battery as shown in the drawing 1 , and gently press it downward. b. Slide the battery into the computer 2 . ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 51 5. Slide the battery latch to the locked position. 6. Turn the computer over again. Connect the AC adapter and the cables to the computer. Chapter 5. Upgrading and replacing devices...

  • Page 52: Upgrading The Hard Disk Drive Or Solid State Drive

    Before removing the HDD or SSD, make a backup copy of all the data on the drive, and turn the computer off. Never remove the drive while the system is operating, in standby mode, or in hibernation mode. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 53 To replace the HDD, do the following: 1. Turn off the computer; then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the slot cover. 5.
  • Page 54 6. Remove the HDD by pulling out the tab. 7. Detach the side rubber rails form the HDD. 8. Attach the side rubber rails to a new HDD. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 55 9. Insert the HDD into the slot; then press it firmly into place. 10. Reinstall the slot cover. 11. Reinstall the screw. 12. Reinstall the battery. Chapter 5. Upgrading and replacing devices...
  • Page 56 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove the screw that secures the slot cover. 5. Remove the slot cover. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 57 6. Remove the SSD by pulling out the tab. 7. Release the latch with your finger in the direction shown by the arrow 1 , and lift up the bar 2 . Note: Do not remove the rubbers attached to the side of the adapter. To do so requires pulling hard, possibly damaging or breaking them.
  • Page 58 9. Insert a new SSD into the adapter 1 . Put the bar back in place and set the latch 2 . 10. Insert the SSD into the slot; then press it firmly into place. 11. Reinstall the slot cover. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 59: Replacing Memory

    12. Reinstall the screw. 13. Reinstall the battery. 14. Turn the computer over again. Connect the AC adapter and the cables to the computer. Replacing memory Important: Read Safety and Warranty Guide before replacing memory. Increasing memory capacity is an effective way to make programs run faster. You can increase the amount of memory in your computer by installing a double data rate three (DDR3) synchronous dynamic random access memory (SDRAM) unbuffered small outline dual inline memory module (SO-DIMM),...
  • Page 60 Turn the computer over and open the display. Open up the palm rest in the direction shown by arrow 1 by picking up the sides, and then release the palm rest from the computer 2 . ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 61 c. If your model has a touch pad or a fingerprint reader, detach the connector of the palm rest cable by pulling the tab with your fingers. Now the palm rest has been removed. 6. If the two SO-DIMMs are already installed in the memory slots, remove an SO-DIMM to make room for the new one by pressing out on the latches on both edges of the socket at the same time.
  • Page 62 9. Pivot the SO-DIMM downward until it snaps into place. 10. Make sure that the card is firmly fixed in the slot and does not move easily. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 63 11. Reinstall the palm rest. a. If your model has a touch pad or a fingerprint reader, attach the connector of the palm rest cable. b. Press the left and right top edges of the palm rest to fit it into place. Chapter 5.
  • Page 64 To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press F1 to enter the BIOS Setup Utility. 3. The “Installed memory” item shows the total amount of memory installed in your computer.

  • Page 65: Chapter 6. Getting Help And Service

    Getting help and service If you need help, service, technical assistance, or just want more information about ThinkPad computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to...
  • Page 66 “Worldwide telephone list” on page 57 section of this guide. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 67: Getting Help Around The World

    Getting help around the world If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.
  • Page 68 +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 69 Italy +39-800-820094 (Warranty service and support) (Italian) Japan ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 The above numbers will be answered with a Japanese language voice prompt. For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer.
  • Page 70 +9411 2493547 +9411 2493548 (English) Sweden 077-117-1040 (Warranty service and support) (Swedish) Switzerland 0800-55-54-54 (Warranty service and support) (German, French, Italian) Taiwan 886-2-8723-9799 0800-000-700 (Mandarin) Thailand 1-800-299-229 (Thai) Turkey 00800-4463-2041 (Turkish) ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 71 Country or Region Telephone Number United Kingdom 08705-500-900 (Standard warranty support) (English) United States 1-800-426-7378 (English) Uruguay 000-411-005-6649 (Spanish) Venezuela 0-800-100-2011 (Spanish) Vietnam For northern area and Hanoi: 84-4-843-6675 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) Chapter 6.
  • Page 72 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 73: Appendix A. Warranty Information

    Appendix A. Warranty information This Appendix provides information regarding the warranty period and type of warranty service applicable to your Lenovo hardware product in your country or region. For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide included with your Lenovo hardware product.
  • Page 74 After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 75 disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo will ship a replacement product to your location.
  • Page 76 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 77: Appendix B. Customer Replaceable Units (Crus)

    Appendix B. Customer Replaceable Units (CRUs) Customer Replaceable Units (CRUs) are computer parts that the customer can upgrade or replace. There are two types of CRU: self-service and optional-service. Self-service CRUs are easy to install. They may be standalone or latched, or require a screwdriver to remove a maximum of two screws, whereas optional-service CRUs require some technical skill, as well as tools such as a screwdriver.
  • Page 78 Storage device (HDD or SSD) Ultrabay device Optional-service CRUs Memory Palm rest PCI Express Mini Card for wireless LAN/WiMAX PCI Express Mini Card for wireless WAN ® Intel Turbo Memory card Keyboard ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 79: Appendix C. Features And Specifications

    Properties. Memory v Double data rate (DDR) 3 synchronous dynamic random access memory Storage device v 1.8-inch (46 mm) solid state drive (supported on ThinkPad T400) or 2.5-inch (64 mm) hard disk drive Display The color display uses TFT technology: v Size: 14.1 inch (358 mm)

  • Page 80: Specifications

    Wireless features v Integrated wireless LAN v Integrated Bluetooth (on some models) v Integrated wireless WAN (supported on ThinkPad T400) v Integrated wireless USB v Integrated WiMax (supported on ThinkPad T400) Security features v Fingerprint reader (on some models)
  • Page 81 Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). v Relative humidity: – Operating: 8% to 80% – Non-operating: 5% to 95% Heat output v 65 W (222 Btu/hr) maximum or 90 W (307 Btu/hr) maximum (depending on the model) Power source (AC adapter)
  • Page 82 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 83: Appendix D. Notices

    Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.

  • Page 84: Export Classification Notice

    Electronic emissions notices The following information refers to ThinkPad T400 and R400, machine type 6473, 6474, 6475, 7417, 7420, 7425, 7434, 7438, 7439, 7440, 7443, 7445, 7446, 7447, 2764, 2765, 2766, 2767, 2768, 2769, 2773, 2782, 2783, 2784, 2786, 2787, 2788, and 2789.

  • Page 85: Industry Canada Class B Emission Compliance Statement

    Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult an authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.

  • Page 86: Eu-Emc Directive (2004/108/Ec) En 55022 Class B Statement Of Compliance

    Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 87: Japanese Vcci Class B Statement

    Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. Japanese VCCI Class B statement EU WEEE Statements The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European Union (EU) and Norway.

  • Page 88: Notice For Users In The U.s.a

    Reduced electrical consumption can contribute to potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. For more information about ENERGY STAR, visit the following Web site: http://www.energystar.gov ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 89 Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified length of time: Windows XP Windows Vista v Power plan: Energy Star at AC mode...

  • Page 90: Notice For Regulatory Information

    Notice for Regulatory information The latest Regulatory Notice has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User’s guides and manuals. ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 91: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo Care ® ThinkPad Rescue and Recovery ® ThinkVantage ® ThinkLight ® TrackPoint Ultrabay Ultrabay Enhanced ® UltraNav Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both.
  • Page 92 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...

  • Page 93: Index

    Index finding information 1 product specifications 70 fingerprint reader product warranty 63 AC adapter caring for 7 International Warranty troubleshooting 30 troubleshooting 33 Service 57 Access Help 1, 11, 15 frequently asked questions 11 Productivity Center 2 additional information publication guide 1 for Access Help 3 hard disk drive diagnosing 13...
  • Page 94 23 password 23 pointing device 24 sleep or hibernation 25 startup problems 33 storage device 31 upgrading devices 39 warranty information 63 Web help 55 worldwide support telephone list 57 ® ThinkPad T400 and R400 Service and Troubleshooting Guide...
  • Page 96 Part Number: 44C9771 Printed in China (1P) P/N: 44C9771...
  • Page 97 ® ThinkPad Safety and Warranty Guide...
  • Page 99 ® ThinkPad Safety and Warranty Guide...
  • Page 100 Note Before using the product, be sure to read Chapter 1, “Important safety information,” on page 1 first. Second Edition (June 2008) © Copyright Lenovo 2008. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R.
  • Page 101 Contents Read this first . Liquid crystal display (LCD) notice . . 15 Using headphones or earphones . . 15 Additional safety information . . 16 Chapter 1. Important safety information . Conditions that require immediate action Safety guidelines . Chapter 2.
  • Page 102 ® ThinkPad Safety and Warranty Guide...

  • Page 103: Read This First

    Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates.
  • Page 104 Carry your computer carefully. v Use a quality carrying case that provides adequate cushioning and protection. v Do not pack your computer in a tightly packed suitcase or bag. ® ThinkPad Safety and Warranty Guide...

  • Page 105: Chapter 1. Important Safety Information

    Chapter 1. Important safety information Note: Read important safety information first. This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase ™...

  • Page 106: Safety Guidelines

    Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage. ® ThinkPad Safety and Warranty Guide...

  • Page 107: Service And Upgrades

    Service and upgrades CAUTION Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a service provider who is approved to repair your particular product. Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options.

  • Page 108: Power Cords And Power Adapters

    Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. ® ThinkPad Safety and Warranty Guide...

  • Page 109: Extension Cords And Related Devices

    Extension cords and related devices DANGER Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.

  • Page 110: Power Supply Statement

    To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. ® ThinkPad Safety and Warranty Guide...

  • Page 111: Batteries

    Batteries DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock. In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 112: Rechargeable Battery Notice

    The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge. ® ThinkPad Safety and Warranty Guide...

  • Page 113: Lithium Coin Cell Battery Notice

    Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 114: Heat And Product Ventilation

    Do not restrict or block any ventilation openings. v Do not operate your computer inside furniture, as this might increase the risk of overheating. v Airflow temperatures into the computer should not exceed 35° C (95° F). ® ThinkPad Safety and Warranty Guide...

  • Page 115: Cd And Dvd Drive Safety

    CD and DVD drive safety DANGER CD and DVD drives spin discs at a high speed. If a CD or DVD is cracked or otherwise physically damaged, it is possible for the disc to break apart or even shatter when the CD drive is in use. To protect against possible injury due to this situation, and to reduce the risk of damage to your computer, do the following: v Always store CD/DVD discs in their original packaging.

  • Page 116: Electrical Current Safety Information

    4. Remove all cables from devices. The power cord must be disconnected from the wall outlet or receptacle before ® installing all other electrical cables connected to the ThinkPad computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.

  • Page 117: Modem Safety Information

    Modem safety information DANGER For North America Type: CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) telecommunication line cord listed by Underwriters Laboratories (UL) or certified by the Canadian Standards Association (CSA). To reduce the risk of fire, electrical shock, or injury when using telephone equipment, always follow basic safety precautions as the following: v Do not connect the cable to or disconnect it from the telephone outlet on the...
  • Page 118 There are no serviceable parts inside the CD or DVD drive. Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode. Note the following statement. ® ThinkPad Safety and Warranty Guide...

  • Page 119: Liquid Crystal Display (Lcd) Notice

    DANGER Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Liquid crystal display (LCD) notice CAUTION: For products with mercury-containing fluorescent lamps (i.e., non-LED) The fluorescent lamp in the liquid crystal display contains mercury;...

  • Page 120: Additional Safety Information

    Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. ® ThinkPad Safety and Warranty Guide...

  • Page 121: Chapter 2. Operating Environment And Other Important Notices

    Chapter 2. Operating environment and other important notices Operating environment The optimal environment in which to use your computer is 10°C-35°C (50°F-95°F) with humidity ranging between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F), allow the cold computer to rise slowly to an optimal operating temperature of 10°C-35°C (50°F-95°F) before use.

  • Page 122: Cleaning And Maintenance

    It is your responsibility to ensure that you have adequate protection in the form of firewalls, antivirus software, and anti-spyware software and keep this software up to date. ® ThinkPad Safety and Warranty Guide...

  • Page 123: Chapter 3. Warranty Information

    Chapter 3. Warranty information Lenovo Limited Warranty L505-0010-01 04/2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale. This Lenovo Limited Warranty is available in other languages at http://www.lenovo.com/ warranty.
  • Page 124 Before your Service Provider replaces a product or part, you agree to: 1. remove all features, parts, options, alterations, and attachments not under warranty service; ® ThinkPad Safety and Warranty Guide...
  • Page 125 2. ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement; and obtain authorization from the owner to have your Service Provider service a product or part if you do not own it. Your Additional Responsibilities Where applicable, before service is provided, you agree to: 1.
  • Page 126 Singapore and this warranty shall be governed, construed and enforced in accordance with the laws of Singapore, without regard to conflict of laws. If you acquired the product in India, ® ThinkPad Safety and Warranty Guide...

  • Page 127: Warranty Information

    disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore, India. Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center (″SIAC Rules″) then in effect. Arbitration in India shall be held in accordance with the laws of India then in effect.
  • Page 128 A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you. ® ThinkPad Safety and Warranty Guide...

  • Page 129: Suplemento De Garantía Para México

    4. Customer Carry-In or Mail-In Service Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location.
  • Page 130 No. 3768, Xiu Yan Rd. Kang Qiao Town, Nan Hui Dist, Shanghai, China Tel: +86.21.3811.8888 Marketed by: Lenovo Mexico S de RL de CV Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, México, DF CP 05349 Tel: 55-5000-8500 ® ThinkPad Safety and Warranty Guide...

  • Page 131: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo ThinkPad Other company, product, or service names may be trademarks or service marks of others. © Copyright Lenovo 2008...
  • Page 132 ® ThinkPad Safety and Warranty Guide...
  • Page 134 Part Number: 44C9741 Printed in China (1P) P/N: 44C9741...

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