Troubleshooting - Sony PlayStation SCPH-9002 B Instruction Manual

Troubleshooting

14
Symptoms
If you experience any of the following problems, read the instructions for the specified
"Check" or "Diagnosis".
1
No sound
2
No picture on the screen.
3
The picture and the sound skip.
4
The screen and the sound freeze
or the game (or audio CD) stops playing.
5
The game (or audio CD) does not start.
6
The controller does not work.
7
A game (or audio CD) that once worked
perfectly, now no longer does.
8
You cannot save game data
using the MEMORY CARD.
9
The vibration function of the
Analog Controller (DUALSHOCK)
does not work.
10
The screen and sound are noisy.
11
The error message appears on the screen.
Checks
1
Is the TV volume set properly?
If not, adjust the volume. Make sure
"mute" is not selected on the TV.
If the problem persists,
1
∫ Check
2
Is the channel position or input
selector of the TV set correctly?
2
∫ Check
If not, set it to the correct position.
If the problem persists,
12
∫ Check
3
Is your "PlayStation" correctly
connected to a TV (or a VCR)
with the cable?
13
∫ Check
If not, connect it correctly.
If the problem persists,
6
∫ Check 4
Is the AC power cord connected
to your "PlayStation" and the
14
wall socket?
∫ Check
Connect the AC power cord firmly to
a wall socket and to the
"PlayStation".
17
∫ Check
If the problem persists,
5
Is the power turned on to both
your "PlayStation" and the TV?
18
∫ Check
If not, turn on the "PlayStation" and
the TV.
If the problem persists,
6
Is a disc inserted in your
14
"PlayStation"?
∫ Check
If not, insert a disc.
If the problem persists,
E
∫ Diagnosis
F
∫ Diagnosis
7
Is the inserted disc either a CD-
ROM disc with both the
"PlayStation" logo and [PAL]
2
bCheck
designation or an audio CD?
Insert such a CD-ROM disc or an
audio CD.
If the problem persists,
3 8
bCheck Is the disc cover closed firmly?
If not, close it firmly.
If the problem persists,
9
Is the disc inserted with the
label side up?
4
bCheck
If not, insert the disc with the label
side up.
If the problem persists,
10
Check to see if the
"PlayStation" is set to pause
mode.
If "Yes", cancel it.
5
bCheck
If the problem persists,
11
Did you bring your
"PlayStation" directly from a
cold to a warm location before
you inserted the disc?
6
bCheck
If "Yes", bDiagnosis
If "No", bCheck
7
bCheck
8
bCheck
9
bCheck
10
bCheck
11
bCheck
C
12