Troubleshooting; Before Requesting Service - Sony PSP-2006 Safety And Support

Troubleshooting

Before requesting service

Go through this section if you experience difficulty in operating the
PSP system. Should any problem persist, call the PSP
®
the number listed on your warranty card for assistance.
Power, battery and charging issues
The power does not turn on.
, The battery charge may have run out. Charge the battery.
, Check that the battery pack is properly inserted.
The battery does not charge, or does not fully recharge.
, When using the AC adaptor, check that the AC adaptor and the AC
power cord are properly inserted in the system and the electrical
outlet.
, When using the USB cable, check that the USB cable is fully
inserted into the system and the USB device and that the USB
device is turned on.
, The battery may not charge efficiently or charging may take
longer depending on the usage conditions or environmental factors
during charging. For details, see "About the battery" (
, Check that the system connectors (such as the USB connector) and
the AC adaptor or USB cable connectors are clean. If not, wipe the
connector with a soft, dry cloth.
, When using the AC adaptor, check that the correct AC adaptor for
this product is being used.
, Using the USB cable, the system may not be able to be charged
when connected to some USB devices.
For details, see "About the battery" (
The battery charge doesn't last long.
, The charge may run out sooner depending on the storage method,
usage conditions or environment factors. For details, see "About
service line at
®
the battery" (
Screen
The screen suddenly turns dark.
, If "Backlight Auto-Off" under
set, the LCD screen's backlight will automatically turn off if the
system is left inactive for the set amount of time.
, If "Auto Sleep" under
system will automatically enter sleep mode if left inactive for the
set amount of time.
The screen is dark and hard to see.
, Use the display button on the system front to adjust the brightness.
Black or continuously lit pixels on the screen do not
disappear.
, LCD screens are made with highly precise technology, but in some
page 9).
cases, black (dark) pixels or continuously lit pixels may appear on
the screen. This is not a system malfunction. For details, see
"Precautions" (
page 9).
page 9).
(Power Save Settings) has been
(Power Save Settings) has been set, the
page 4).
Before requesting service
EN
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