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Contact Information
Name
Technical Services Call Center (Hotline)
Application Help Desk (Software Issues)
National Reclamation Center
Technology Solutions Center Web Site
Ricoh Web Site
Savin iLINC Web Site
Headquarter Web Sites
Material Safety Data Sheets
Ricoh University
Training Information
Documentation
Training will be accomplished by a self paced course with a 20
question final exam for technicians that are currently certified on
the D023/D025/D027/D029/D037/D038/D041 Series machines.
A 5 day Instructor Led Training Course will be offered for
technicians not trained on the
D023/D025/D027/D029/D037/D038/D041.
Service Manual D104/D106
Parts Catalog
Point to Point
Operations Manual
Electrical Component Layout
Finisher Installation Video (Same as D037/D038/D041)
Please refer to the
http://www.ricohuniversity.com/
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service Bulletins and
Ricoh University should be referenced for the most current information. Check the TSC website and e-source.
Ver.1.5
Product Support Guide
Ricoh: (800) 537-4264
Savin/Gestetner: (800) 291-6044
Lanier: (800) 333-3147
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
(800) 557-4264
http://www.tscweb.net
http://www.ricoh-usa.com/
http://www.savin.com
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
(800) 336-MSDS (6737)
973.882.2200. http://www.ricohuniversity.com
Description
web site for the most up to date training information.
Page 42 of 43
Subject to change without notice
D104/D106
Contact
EDP Code
TBA
TBA
TBA
TBA
TBA
TBA
TBA
TBA
RFG E-Source Number
TBA
TBA
rfg047122
rfg047123
rfg047124
rfg047125
TBA
rfg035732
12/9/2011
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