Related Manuals for GPS Insight GO-2900
Summary of Contents for GPS Insight GO-2900
- Page 1 GO-2900 Installation Guide www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters)
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Page 2: Table Of Contents
Table of Contents Getting Started Registration Form…………………………………………………………………...3 GO-2900 Device Unit Overview………………………………………………………………………4 Connecting to Ground and Power………………………………………………..5-6 Connecting the Harness to the Unit…………………………………………………7 Common Installation Installing the Antenna…………………………………………………………….…8 Connecting the Antenna Wires & Creating Tamper Evidence……………………9 Verifying Successful Installation…………………………………………………..10 Completing Registration Card……………………………………………………..11 Securing the Device……………………………………………………………….12 Appendix Troubleshooting Light Indicators………………………………………………13-14 Frequently Asked Questions………………………………………………………15 Contact Information……………………………………………………………….16 Page 2 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 3: Registration Form
Registration Form Fill out the enclosed registration form before completing installation. Record the following information: • Vehicle Identification Number (VIN) • License Plate • Year • Make • Model • Unit’ s Serial Number (10 digits) 1300915003 Installation Tip: Metal walls and tall buildings may interfere with the reception from GPS satellites and the cellular network. Perform installation when the vehicle is in clear view of the sky. Conduct final installation verification after the vehicle has been running outside for 10–15 minutes. -
Page 4: Unit Overview
GO-2900 Unit Overview The GO-2900 can be installed in light, medium and heavy vehicles. It is a GPS data only device that does not read diagnostic data from the vehicle’ s engine computer. This device is compatible with both 12V and 24V vehicles. LED Indicator Lights Data Port GPS Port Cellular Port Interior Glass-Mount Antenna Retainer Bar (X1) Blue Black Zip Ties (X7) Page 4 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 5: Connecting To Ground And Power
Connecting to Ground and Power Black Wire - Ground • With the vehicle’ s engine OFF , attach the Black Wire directly to a chassis ground point or to a ground line (chassis ground) by splicing directly to a ground lead or by using a wire tap (recommended). Red Wire - Continuous Power • With the vehicle’ s engine OFF , use the voltmeter to locate a 12-volt Battery lead and attach the Red Wire by splicing directly to the lead or by using a wire tap (recommended). If attaching to a fused lead or using an inline fuse (not necessary), verify that it is at least 5 amps. • Be careful not to confuse a “Retained Accessory Power (RAP)” line with a true Continuous Power line (12 volt, always ON line). • To determine a true Continuous Power source: 1) Ensure the Driver Door is OPEN 2) Select a wire 3) With vehicle’ s engine OFF , use a voltmeter to measure the DC voltage on the wire. It should show 12 VDC or higher. Installation Tip: Please ensure that the Driver Door is OPEN during the ENTIRE installation process. Page 5 www.gpsinsight.com 866.GPS.4321... - Page 6 Connecting to Ground and Power Blue Wire - Switched Power • With the vehicle’ s engine OFF , use the voltmeter to locate an IGNITION line with switched power and attach the Blue Wire to the line by splicing directly to the lead or by using a wire tap (recommended). • Do NOT use an inline fuse on this line. • Do NOT use accessory Power. • To determine a switched power source: 1) Ensure the Driver Door is OPEN 2) Select a wire 3) With key OFF use voltmeter to measure the DC voltage on the wire - it should show 0 VDC 4) Start the engine and confirm that the voltage of the same wire is 13.1 VDC or higher 5) Turn the Key OFF and confirm that the voltage of the same wire is 0 VDC Switched Power Constant Power (Battery) Red Wire Black Wire Blue Wire 3500 Unit Ground To complete installation proceed to next page Page 6 www.gpsinsight.com 866.GPS.4321...
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Page 7: Connecting The Harness To The Unit
Connecting the Harness to the Unit 1. Connect the Harness Connector to the Dataport Interface. 2. Use Retainer Bar to secure the Harness Connector. 3. Use a zip tie to create tamper evidence. Insert the zip tie through one end of the silver bracket and thread through the black, blue and red wires on the harness. Once the zip tie is in place across the back of the Harness Connector, tighten and remove the excess plastic. Data Port Zip Tie Retainer Bar Harness Connector Once all steps are complete, the device will look like this. Installation Tip: The key on the Harness Connector must be facing toward the top of the device to properly connect. Page 7 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 8: Installing The Antenna
Installing the Antenna 1. Use enclosed alcohol preparation pad to clean the inside windshield where the antenna is to be placed. For proper operation, the antenna should be placed on flat, clear glass on the driver’ s side interior lower corner of the windshield. Ensure that the antenna does not extend more than 4 ½ inches from the bottom of the interior windshield and is located outside the area swept by the windshield wipers. Do NOT place the antenna in the following areas: • Behind stickers or decals already on the glass • On the shade band of the glass • On a curved area of the glass • On a moist or damp area of the glass • On an area that will obstruct the driver’ s view 2. Run the cables up the door seam or up through the dashboard. 3. Remove the protective-strip from the antenna to expose the adhesive. 4. Carefully affix the antenna to the glass that was prepped in Step 1. Press the antenna firmly to the glass while being careful not to damage the antenna. Windshield inches max Interior Glass-Mount Antenna Installation Tip: Please note that the ideal temperature range to perform the installation is between 70°F to 100°F (21°C to 38°C) with a minimum suggested application temperature of 60°F (15°C). Page 8 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 9: Connecting The Antenna Wires & Creating Tamper Evidence
Connecting the Antenna Wires & Creating Tamper Evidence GPS Antenna Wire (blue) Cellular Antenna Wire (maroon) Connecting the Antenna Wires • Each antenna wire should be plugged into the appropriate jack at the end of the unit. Although the antennas may appear similar, please note that the Cellular antenna is encased in a maroon end-cap and the GPS antenna is encased in blue. • Each antenna wire should easily snap into the appropriate jack. No solder or excessive force is necessary. GPS Port Cellular Port Creating Tamper Evidence • For the GPS and Cellular antennas, slide the end of the zip tie into the cutaway section of the top of the device. If the antennas are plugged in correctly, the zip tie should slide through the top of the antennas’ plastic cap. The zip tie should be looped through the silver bracket of the device as well as the plastic cap of the antenna cable. Lock the zip tie and cut the excess plastic to prevent the antenna cable from being unplugged. Installation Tip: For easier threading of the zip tie through the plastic cap of each antenna, bend the end to curve it upward. Page 9 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com... -
Page 10: Verifying Successful Installation
Verifying Successful Installation 1. Start the vehicle’ s engine. All lights (Red, Yellow, and Green) on the device should begin blinking rapidly (twice a second). 2. The device is operating normally when the rapid blinking ceases and the Yellow and Green lights begin to blink in a slow pattern (blinking off every 4 seconds). The Red light pattern will continue to vary and should not be used to verify installation. 3. The vehicle must be idled or driven for at least 10 minutes to reach normal operating mode and ensure activation is complete. Yellow light (Vehicle) Red light (Cellular) Green light (GPS) GO-2900 device Page 10 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 11: Completing Registration Card
Completing Registration Card Before securing the device under the dashboard, make sure that you have recorded the VIN, hardware serial number, and odometer reading on the registration form. Also verify that you have checked the light indicators. After installation, provide the registration form to the fleet manager for delivery to GPS Insight. Page 11 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 12: Securing The Device
Securing the Device 1. Use zip ties to fasten the device securely to a stable bracket or wire bundle under the dash. 2. Loosely bundle the antenna’ s excess cable and secure it away from moving parts. Bundling it too tight will have a negative effect on its performance. Page 12 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 13: Troubleshooting Light Indicators
Appendix: Troubleshooting Light Indicators Issue: Red light continues to blink rapidly Solution: • Verify antenna connection to device and assess antenna for damage. • Verify antenna is installed correctly on the interior glass. • Verify SIM card is active. • Contact Customer Care to confirm network coverage availability. Issue: Yellow and Green lights continue to blink rapidly even when vehicles ignition is on Solution: • Verify the ignition line (blue wire) is installed properly. The ignition line needs at least 4 volts to detect key on. Issue: Green light continues to blink rapidly Solution: • With the vehicle’... - Page 14 Appendix: Troubleshooting Light Indicators Issue: Yellow light stays on solid Solution: • Verify cellular antenna connection to device (maroon end cap). • Verify that the antenna was properly installed. • Make certain that the antenna has a clear view of the sky and is not blocked by underground parking structures or trees. • Wait 15 minutes with the vehicle’ s engine on. • Verify web portal activation has been completed. Issue: Green light stays on solid Solution: • Verify GPS antenna connection to device (blue end-cap). • Verify that the antenna was properly installed. • Make certain that the antenna has a clear view of the sky and is not blocked by underground parking structures or trees. Page 14 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters)
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Page 15: Frequently Asked Questions
Frequently Asked Questions General Q: What is the power draw for the device? A: Normal Operating Mode 30 mA (typ) @ 14V - Sleep mode: 13 mA (typ) @ 12V Q: When installing the GO-2900, is it necessary to hardwire a fuse for the constant or switched power connections? A: No, an inline fuse is not necessary because there is an internal re-settable fuse. Antenna Q: Can the glass mount antenna be installed in the A-Pillar? A: No, the glass mount antenna is designed so that it will only function properly with a clear view of the sky which is best achieved by placing it on the glass windshield. - Refer to page 8. Q: I need to do a unit transfer. Can I re-use the antenna? How do I remove it from the glass? A: Yes, you can re-use the antenna on another vehicle. However, the adhesive on the antenna is one-time use only and will not function properly after it is removed. To re-use the antenna you must purchase a re-installation kit. Contact Customer Care at 866.477.4321 for more information. Instructions for Antenna Removal Because of the strength of the antenna adhesive, use a razor for removal. You may need an adhesive remover (like Goo Gone) to remove excess adhesive residue from the glass. 1. To remove the antenna with a razor, peel a small section of the antenna off of the glass and slide the razor between the glass and the antenna. 2. Using a sawing motion, carefully remove the antenna from the glass and discard. Page 15 www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters) -
Page 16: Contact Information
24/7/365 GPS Insight offers Customer Support Please contact us today if you have any additional questions about this product. 1.866.477.4321 Toll Free: support@gpsinsight.com Email: www.gpsinsight.com Web: www.gpsinsight.com 866.GPS.4321 support@gpsinsight.com Office Locations: Oak Brook, IL • Orange, CA • Las Vegas, NV • Scottsdale, AZ (Headquarters)
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